Zeigler Chevrolet

GO SOMEWHERE ELSE. Bought a 2018 Chevy equinox with 21,700 miles on it 3 weeks ago. Their “150 point” inspection that they charged me over $1000 for, missed quite a few things. I just got a flat on 21,700 miles on it 3 weeks ago. Their “150 point” inspection that they charged me over $1000 for, missed quite a few things. I just got a flat on the interstate and there WAS NO SPARE TIRE, just an empty hole where it should be. Had to be towed for a total of $358. Just got the call that BOTH rear tires are worn to 2/32 and need replacing. $535.00 for that ON A CAR WITH 22,000 miles. What did they pull?? Front tires are fine so they probably took crappy tires from another car and put them on mine. I’ve never gotten less than 65,000 miles out of my tires. And when I bought it they tried to tack on $10,000 to the price advertised. I shut that down right away. Already had it in last week for a check engine light on. Computer had to be reprogrammed. They think people are stupid and don’t respect you or your time. GO ELSEWHERE. More

We enthusiastically recommend Zeigler Chevrolet when you are considering your next vehicle purchase. Our interaction with the sales staff, including our sales associate, Naeir Salem, and sales manager, Dan are considering your next vehicle purchase. Our interaction with the sales staff, including our sales associate, Naeir Salem, and sales manager, Dan Allaire, was a pleasant experience. When it looked like negotiations were stalled, Naser Salem recognized that we were serious about purchasing a new vehicle. He privately approached us and solicited an offer from us. He took the offer to his sales manager, who accepted the offer. Both Naser and Dan were very patient and helpful during the entire process. More

THE STUFF WERE VERY KINDLY AND FRIENDLY, I THOUGHT IT IS A HARD THING TO BUY A CAR FROM THE DEALERSHIP..BUT WITH THIER FAST AND GREAT SERVICE I TOTALLY CHANGED MY MIND..THEY EXPLAINED EVERYTING PROFESSIONAL A HARD THING TO BUY A CAR FROM THE DEALERSHIP..BUT WITH THIER FAST AND GREAT SERVICE I TOTALLY CHANGED MY MIND..THEY EXPLAINED EVERYTING PROFESSIONALLY AND EASY WAY TO UNDERSTAND..I SPEAKE 3 LANGUAGES AND i GOT EXPLAINED IN ALL OF THEM..A GREAT TEAM..TONY H More

Worst experience ever I drove 60 miles for a car that they said that they could sell me (and I have E-Mail proof of this) and when I got there they said that they could not sell me that car . Then they t they said that they could sell me (and I have E-Mail proof of this) and when I got there they said that they could not sell me that car . Then they tried to talk me into a much more expensive one More

If you have the opportunity to work with a different dealership, do so. My experience with Zeigler Chevrolet in Schaumburg has been terrible. After seeing an email that they "HAD" to sell out their us dealership, do so. My experience with Zeigler Chevrolet in Schaumburg has been terrible. After seeing an email that they "HAD" to sell out their used cars by month end, they refused to discuss any details over the phone or via email. Insisting that I had to be there in person and they could "guarantee" they would work with me to find the right deal on a vehicle they "absolutely had to sell" and with my trade in that they "desperately needed because of a shortage of quality cars due to COVID". After speaking with a used car manager over the phone and making an appointment they assured me the car would be ready to test drive when I arrived at the appointment time and I would be meeting with the the person I spoke with on the phone. After arriving, I was NOT arranged with the woman I spoke with and the car was most definitely NOT ready. The deal was no where close to the price point I stated I needed to be at on the phone call and we ended up not making a deal on a car they "HAD" to sell. Now almost one month later, the car is still on the lot. I have texted the sales associate and left messages to speak again now that I have a better offer for my trade and more money down. No responses. I have called the dealership twice and have been on hold for over 20 minutes and then disconnected from the line, both times. Overall this is the worst customer service I have ever seen. Not worth your time. I suggest going to a dealership group who values their prospective customers and is actually willing to sell a vehicle for a reasonable price rather than let it sit on the lot as they lose out on depreciation. More

Bought a 2020 equinox in July love the suv . Going to Castle Chevy North for service after reading a lot of horror stories about your dealership.and over paid for my suv. Said they would give me 2000 on Castle Chevy North for service after reading a lot of horror stories about your dealership.and over paid for my suv. Said they would give me 2000 on my trade in only got 1000 on the contract. More

These people are deceitful at best. They used the old Bait & Switch. Daniel Rico unethical used car salesman. Karla Garcia and Brittany Williamson liars. T Bait & Switch. Daniel Rico unethical used car salesman. Karla Garcia and Brittany Williamson liars. T More

I WAS CONSISTANTALY GIVEN THE RUN AROUND. I HAD TO TAKE MY BRAND NEW 2020 EQUINOX BACK 3 TIMES MISSING WORK ALL FOR THE SAME PROBLEM, AND ALL BEFORE I HAVE EVEN PAID MY FIRST CAR NOTE! WOMEN BEWARE TAKE A MY BRAND NEW 2020 EQUINOX BACK 3 TIMES MISSING WORK ALL FOR THE SAME PROBLEM, AND ALL BEFORE I HAVE EVEN PAID MY FIRST CAR NOTE! WOMEN BEWARE TAKE A MAN WITH YOU OR THEY WILL DO YOU THE SAME More

Went in to look at a car I saw online and from the beginning I was treated great! Amber was my so friendly and made sure to explain everything and help me every step of the way. The GM Darius Shams ga beginning I was treated great! Amber was my so friendly and made sure to explain everything and help me every step of the way. The GM Darius Shams gave us a great deal. I mentioned I had an appointment and he did his best to get us out of there quick. The dealership itself was very clean and everyone was following social distancing guidelines and wearing a face mask . Over all very pleased and happy with my experience and the car. More

If I could rate a 0 I would. They are everything that everyone hates about purchasing a car. I purchase a car every 2-3 years for the last 30 years. I love the negotiation portion and the entire experi everyone hates about purchasing a car. I purchase a car every 2-3 years for the last 30 years. I love the negotiation portion and the entire experience of going into the dealership. NOT THIS ONE. This dealership is the most deceitful, dishonest morally challenged dealership I have ever worked with. Zeigler owns MANY dealerships, and now I know how, I just don't know why. I enter the dealership looking at a used Equinox priced at $18800, advertised on the window as certified, and hopefully looking to negotiate from there. But if not; I would pay tax, title and licensing and be out the door no problem. Somewhere around $21500. NOT A CHANCE. Add on such as $1800 certification, $2400 additional warranty, etc etc.. Sales man offers me $25800 out the door. Car was $19000 to start. Zeigler is the old school false advertiser to waste your time to get you in the door. I am hitting EVERY social media outlet including BBB, KBB and facebook to make sure nobody gets this experience. Thanks and have a great day. More