Zeigler Chevrolet

If I could leave a ZERO STAR rating I would. AWFUL experience. Incredibly unorganized sales process. Finance Team gave me the run around, I will NEVER buy another car from this dealership agai AWFUL experience. Incredibly unorganized sales process. Finance Team gave me the run around, I will NEVER buy another car from this dealership again. RUN AWAY if you’re thinking about it. It took just under 6 months from them to process the paperwork and for me to receive my title. I paid CASH for my vehicle. Shouldn’t take half a year to file paperwork that can be done in a few days/weeks. They don’t return phone calls. Not a typical experience for a Zeigler brand dealership. I’ve purchased 4 new cars from other Zeigler dealerships and never had any issues. This location is a joke. More

Poor Customer Service, Salesperson lacks knowledge on products on the lot and refuses to look up information when customers ask. Instead made up responses are supposed to sufficient. Representative AL ca products on the lot and refuses to look up information when customers ask. Instead made up responses are supposed to sufficient. Representative AL called me rude, disgruntled and hung up the phone when asked a question for clarification. Unable to get a GM to discuss concerns and was given a headquarters number 269-375-4500. What ever happened to good old customer service especially when you are making them money. So disappointed. My WeOwe was never honored because they didn’t have enough staff to detail the vehicle. More

Classic “bait and switch” dealer. Made appointment to see a car in the afternoon and went to test drive the car same day. After test drive, salesperson tells us the car has a deposit Made appointment to see a car in the afternoon and went to test drive the car same day. After test drive, salesperson tells us the car has a deposit and we would have to pay more if we wanted it or they could sell another car. Two week later, the car is still being advertised at a price that don’t want to sell it for. More

8/19/22 I purchased many cars in the last 59 yrs, of my life. I have NEVER be this happy with a car purchase. It was the best no-nonsense, no xx experience with JASON SCHOOK, our salesman. He was courteous life. I have NEVER be this happy with a car purchase. It was the best no-nonsense, no xx experience with JASON SCHOOK, our salesman. He was courteous, knowledgeable, and got us what I feel was the best deal! I will definitely be sending any future business your way. Thank you again Jason! More

Jason Schook was my salesman, and I could not have been happier. First of all, he was very efficient in the process and did not waste my time. He fought for my best deal with the "back office" while not st happier. First of all, he was very efficient in the process and did not waste my time. He fought for my best deal with the "back office" while not stringing the deal out. He stayed on the finance department to continue to try and get me the cheapest loan rate. I could not have felt better served. My experience was much better than expected. More

Helped me with my new Equinox purchase friendly and knowledgeable staff would definitely return for future purchases and service work knowledgeable staff would definitely return for future purchases and service work More

Was a wonderful experience would recommend coming to buy a car here every one was very nice and helpful. a car here every one was very nice and helpful. More

Called in regards to a brand new tahoe, I was informed there was a deposit but it was a first come first serve. They explained everything thoroughly in regards to the numbers. Very happy with my experienc there was a deposit but it was a first come first serve. They explained everything thoroughly in regards to the numbers. Very happy with my experience!!! More

I contacted them regarding a 2020 Cadillac Escalade ESV they had advertised. The person I was in touch with assured me she would get me an “out the door” price on the vehicle. After I asked for this price they had advertised. The person I was in touch with assured me she would get me an “out the door” price on the vehicle. After I asked for this price twice again (and never receiving it) she encouraged me to come look at the vehicle. She did say they were motivated to sell it and would consider offers. When I got there, I was greeted by a different person who - like the first - was very nice. He showed me the car and joined me on a test drive. We sat down and I again asked for a total price on the vehicle. He left his desk for a few minutes and then came back and explained that his manager said that “typically” the cost is about 10% over the advertised price. I asked if this included sales tax (6% for me) and title & tag fees. No - those were on top of it as well. Still seemingly unwilling to give me a hard price he actually let me walk out of the showroom without ever giving me a true price. No wonder the first person was unwilling to give me the “out the door” price she had promised - they try to squeeze you for what they can get! No thanks, Zeigler Chevy - nice people to talk to but not so great to do business with. More

Penny Perez was an amazing sales person and kept in contact with me consistently throughout the 4 months from the date I put the order in for my new Traverse to the date of pickup. Thanks for everythin contact with me consistently throughout the 4 months from the date I put the order in for my new Traverse to the date of pickup. Thanks for everything Penny! More