Zeigler Chevrolet

I purchased a pre owned 2020 escalade w/ 20k miles, with extended warranty. Problems with verbal navigation, the handle door locks, the step to enter / exit the vehicle, and seat cool/warm have been issues extended warranty. Problems with verbal navigation, the handle door locks, the step to enter / exit the vehicle, and seat cool/warm have been issues. The service manager noted my concerns and assigned a service person to address the issues. The 1st time I brought the vehicle in the problem with navigation was unable to be duplicated. The door locks were reported to be adjusted. I returned the following day and demonstrated to the service person the problem. They investigated and said the problem was with Lojack and that was supposedly corrected. The last time I brought the vehicle in a similar response was given - duplication of the concerns were not present. I am not sure what else to do. I spent a lot of money for the vehicle and I would like it to function without these issues. More

We have done business here for a long time. That speaks for itself thank you That speaks for itself thank you More

Everyone was absolutely wonderful to work with! They were patient and knowledgeable. Highly recommend them! They were patient and knowledgeable. Highly recommend them! More

I enjoyed my interaction with Anthony, the one who assisted us. Wasn’t the most perfect outcome, but it worked out in the end, and I am satisfied. assisted us. Wasn’t the most perfect outcome, but it worked out in the end, and I am satisfied. More

Very friendly and helpful would recommend to others. Thank you very much for a good experience Thank you very much for a good experience More

Very polite and great salesman. He found for me everything what I need.Great managment at all store. He found for me everything what I need.Great managment at all store. More

They are very kind and friendly. I am very happy, can get a good new car. I am very happy, can get a good new car. More

They were super helpful. Anthony G. was awesome and worked with us to make sure we were getting the best deal possible and didn't try to upsell us. Anthony G. was awesome and worked with us to make sure we were getting the best deal possible and didn't try to upsell us. More

Friendly, very helpful , and explained in detail what needed to be done. I was very satisfied needed to be done. I was very satisfied More

Was interested in a ‘16 X5. After inquiring about it a week ago I’ve received about 20 texts, at least 10 emails, several phone calls from different people and a gazillion voice After inquiring about it a week ago I’ve received about 20 texts, at least 10 emails, several phone calls from different people and a gazillion voicemail messages. I was told the vehicle was in pristine condition in and out. I wasn’t happy they weren’t able to provide me with a copy of the window sticker. I’ve yet to have a dealer not send me a copy of that sticker. We decided to take the hour drive today to look at the vehicle. I gave them a heads up and was told they’d get the vehicle ready for us . When we arrived we saw It was parked outside, doors unlocked so we checked it out. The exterior was in pretty good condition. However, the interior was pretty beat up! The front leather seats were worn, scratched as was the center console. Also the dashboard cover on the drivers side was bubbling and coming apart. The worst part about a gallon of water on the drivers side floor. It’s obvious there was some type of leak going on for a long time that nobody did anything about. My guess is this was the reason for the damaged dash cover as there were water streaks on the side of the dashboard. When we went to leave we told the 4 sales people standing outside chatting, playing on their cell phones, that “someone should remove the gallon of water from the X5.” One of the guys said the window must have been left open when it rained. He must have thought I was dumb! Anyways beware of this place. We also learned the vehicle was at other dealers and it appears they purchased it from Vroom. I’ll never do business with a Ziegler dealership after this terrible experience!! Also, after reading a lot of other reviews I can understand why they have the reviews turned off on their Facebook page!! More