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Zeigler Chevrolet

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.4
945 Reviews
Thank you for making your way to Zeigler Chevrolet - Schaumburg, Llc, your certified Chevrolet dealer serving drivers throughout Schaumburg and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Zeigler Chevrolet - Schaumburg, Llc in Schaumburg today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (847) 558-1188.
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1230 E Golf Rd

Schaumburg, IL

60173

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Showing 945 reviews

August 21, 2023

Penny Perez is the best sale associate I've ever meet. She has a very special place in my heart. Her customer service is awesome. I enjoyed purchasing my car with her. She really understood what I was l More

by Shantai Roberson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Penny Perez
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Aug 22, 2023 -

Zeigler Chevrolet responded

We are so happy that Penny could help you!! She is wonderful!! We are so happy that you chose us as your vehicle destination!! Drive safe on the road ahead!!

August 20, 2023

I loved penny she wouldn’t let me leave worn out a car she kept me encouraged and so did David More

by DEZMCGEE66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Shams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Penny Perez
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Aug 21, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We are so happy that Penny & David could help you find the perfect vehicle!

August 18, 2023

Third time I've had my car in for the same problem and it's still not fixed. On top of that, I now have a new issue. I purchased this car 2/24/23 and haven't had more than 4 hours without the check engine More

by EPBNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Delazio
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Aug 21, 2023 -

Zeigler Chevrolet responded

Good Morning, Thank you for reaching out to us. If the lojack system is not working, could you please bring it in & let the service advisor know. We can either replace it or check to see if the wiring has come loose. Free of charge. We do coat our vehicles with Zgaurd upon request. If you think this vehicle protection has warn off, we can reapply. However, we can pull to see when this vehicle zgaurd was performed. We are terribly sorry for any inconvenience with your vehicle having issues, could you please call me when you have a second, my name is Tristen, I am the director of customer relations. I want to know what exactly is happening & fix this right away. If the vehicle is not a Chevrolet, I can send it out to a different location to have an in-depth diagnosis. My number is 630-349-5300

August 18, 2023

I appreciate working with a professional like Rich Garland. He is very knowledgeable and helpful. Thank you. More

by rickaugust
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be dealership we are today without wonderful customers like you supporting us! We cannot wait to see you again soon for your routine vehicle service!

August 17, 2023

I enjoyed my experience at Ziegler in Shaumburg. I would recommend to anyone who is interested in buying or leasing a car. More

by CASSIDYSTANGEL7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Zeigler Chevrolet responded

Thank you so much for your amazing review! We are so thankful for you sharing your wonderful experience with us! We are so happy that our team could help you out!

August 17, 2023

Everybody at the dealership was friendly and everything about the car buying experience went smoothly and I would recommend them to anyone. More

by JOE.THOMAS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff was kind & helpful on your visit! We would not be the dealership we are today without wonderful customers like you!

August 15, 2023

They are always very friendly and courteous. They offer a clean waiting room and shuttle service when needed. More

by bryk4101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!

August 13, 2023

Great service. Rich is very professional, knowledgeable and extremely kind. Thank you for taking care of my car. More

by Dorota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
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Aug 14, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review!! We greatly appreciate your business! We are thrilled to have such amazing customers like you!!!

August 12, 2023

every time is pretty much the same, friendly, professional people who do things right the first time. More

by cjkdean
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Report | Print
Aug 14, 2023 -

Zeigler Chevrolet responded

We are so happy that service was able to help you out today!! Thank you so much for choosing Zeigler as your vehicle destination!

August 11, 2023

Yesterday I attempted to purchase a vehicle and they would not allow me to purchase the vehicle unless I paid for one of their add-on packages. I was in the dealership for over 7 hours and left without More

by Highly upset
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Darius Shams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Zeigler Chevrolet responded

Hello! We would like to personally talk to you regarding this issues, and we want to dig deeper to see what happened on your visit. We are terribly sorry for any inconvenience. Zeigler as a company do not force anyone to buy anything, and would like to look further into your experience with us. Could you please call our customer relations director, Tristen, at 630-349-5300

Aug 11, 2023 -

Highly upset responded

My experience yesterday is completely contrary to the statement, "Zeigler as a company do not force anyone to buy anything." I was told verbatim that I could not purchase a vehicle unless i purchased a $4800 add-on. I spoke with another customer at the dealership who also had the exact same experience. To add insult to injury, i was later informed that my interest rate was not solely based on my credit score (which is excellent), but it would only be lowered if i purchased a $3500 insurance package. I spent over 7 hours at this dealership and was lied to on multiple occassions, i received conflicting information between the sales rep and the general finance manager, there was no transparency regarding mandated add-ons, and there was also no transparency about there being a deposit/hold on the vehicle i intended to purchase until after i test drove it and informed them i did not want to purchase any add-ons.

Aug 11, 2023 -

Zeigler Chevrolet responded

Could you please call me at 630-349-5300, so we can resolve this situation. I would like to figure out what happened on your visit, and make this correct.

Aug 14, 2023 -

Highly upset responded

Hi Tristen, I spoke with you over the phone and expressed how infuriated i was at your dealership. To add even more insult to injury, you offered me $4000 more for the vehicle. On August 10th, the vehicle was listed for $25,460 and when you called me the day after, you offered me the vehicle for $29,127. (Over $2000 above market value). You then had the audacity to tell me that this was a good deal and that I should take it. If your way of problem solving is done by charging me over $4000 more for a product less than 24hrs after I came in, then you and Zeigler of Schaumburg are even more unethical that i originally thought.

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