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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
470 Reviews

470 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

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March 22, 2025

Great customer service Wade was awesome helping out. Greeted me promptly and completed the job in about a little over an hour and a half. More

by FRANCA_FAVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your feedback and are glad to hear you had a smooth experience with our team at Zeigler Cadillac of Lincolnwood.

March 22, 2025

Thank you for working on my car and making sure it is washed and cleaned for me More

by rsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade was a huge help!
Mar 25, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're pleased to hear about your positive experience with our car service and wash. Thanks for choosing Zeigler Cadillac of Lincolnwood.

March 22, 2025

I was actually given the wrong address of where to take the car in but they worked me in the schedule More

by jackieperez68
Recommend Dealer
Yes
Employees Worked With
Eric, Kevin ??
Mar 25, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your patience and understanding. We're glad our team could accommodate you at Zeigler Cadillac of Lincolnwood.

March 22, 2025

Very professional and helpful with any questions I had. The services provide were an oil change, cabin filter change, tire rotation and a multi point inspection. Everything was done in a timely manner. My More

by racsork9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Licari
Mar 25, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're pleased to know you appreciated the services and hospitality from Zeigler Cadillac of Lincolnwood. It's wonderful that everything was completed in a timely manner, including your oil change, cabin filter change, tire rotation and inspection. Wishing you smooth travels ahead.

March 22, 2025

They were very helpful and attentive. Got our issue fixed really quickly. The service was outstanding. More

by asetrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your kind words and gratitude toward our team at Zeigler Cadillac of Lincolnwood. Providing outstanding service is what we aim for. Thank you for taking the time to share your experience with us.

March 22, 2025

She was rude during our phone conversations and unwilling to help. I don't know the reason. More

by RSLBGARCIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Zeigler Cadillac of Lincolnwood responded

Hello, Your feedback is very important to us here and we would like the chance to speak with you about your recent interaction with our dealership regarding the level of customer service that you encountered. It would be much appreciated if you would kindly reach out to us at a time that works best for you. Thank you.

March 22, 2025

Great service provided by Wade. He was attentive and called with the service update in a very timely manner. Love the new video explanation feature too. More

by christinetorres354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Licari in service dept
Mar 25, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're happy to hear you appreciated our team's attentiveness and the new video explanation feature. Thank you for choosing Zeigler Cadillac of Lincolnwood.

March 22, 2025

My appointment wasn’t in the computer. The service agent spent a longtime, maybe 10 minutes, fussing with the system. I suggested I leave and make an appointment for another time. The ag More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your feedback. Please contact us at Zeigler Cadillac of Lincolnwood if you would like to discuss your experience further.

March 18, 2025

Since moving here less than a year ago, I’ve been to this dealership 3 times and have always received excellent service. They are both extremely professional and provide exceptional service which I truly app More

by alysiagreen96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your high recommendation and are glad to have earned your trust. Our team at Zeigler Cadillac of Lincolnwood is grateful for the opportunity to provide you with consistent, professional service.

March 15, 2025

Great customer service as always. Yazmin, the agent who assisted me was very helpful and courteous! More

by VanWilder1898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind words. We're glad our team could assist you well at Zeigler Cadillac of Lincolnwood.

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