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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
461 Reviews
Call Service Center (224) 633-1258

461 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

Sort by
December 01, 2023

Not that many cars on display tv on food channel not news, however very clean More

by BAK860
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
Report | Print
Dec 04, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for the 4-star rating! We appreciate your support and look forward to serving you even better in the future.

November 29, 2023

My trust has been lost at the dealership due to people not doing their job More

by joelandrade48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
Report | Print
Nov 29, 2023 -

Zeigler Cadillac of Lincolnwood responded

We're genuinely sorry to hear about your experience at our dealership, and we appreciate you taking the time to share your concerns. We take customer feedback seriously and would like the opportunity to investigate the matter further. Please reach out to our customer service team at 630-454-1572 so we can address your specific issues and work towards regaining your trust. Thank you for bringing this to our attention, and we look forward to the chance to make things right.

November 28, 2023

Dorsey is outstanding. Dorsey is outstanding. She is very responsive and informative. Always kept us informed of progress More

by ADAM.CHONICH
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby, Dorsey Colby
Report | Print
Nov 28, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your glowing review! We're thrilled to hear that Dorsey provided outstanding service, keeping you informed and making your experience positive. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.

November 28, 2023

Excellent service and the place to buy a car I will not go to any other dealership More

by sjg0
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby, Dorsey Colby
Report | Print
Nov 28, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind words! We're delighted to hear about your excellent experience and that we've earned your loyalty. If you ever need anything or have further feedback, we're here for you. Looking forward to serving you in the future!

November 28, 2023

They took good care of me while I brought my car to you guys. Informed me of any future repairs as well . More

by CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby, Danny Rivera
Report | Print
Nov 28, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your positive review! We're thrilled to hear about your great experience.

November 24, 2023

They didn't wash my car and also never offered a loaner or a ride Will probably go to the other Cadillac dealership next time. More

by DAN.CHICAGO88
Recommend Dealer
No
Employees Worked With
Danny Rivera, Danny Rivera
Report | Print
Nov 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

We're genuinely sorry to hear about your less-than-satisfactory experience. Your feedback is crucial to us, and we'd like to learn more about what happened. Could you please contact our Customer Relations Manager, Gianna, at 630-454-1572 so we can address your concerns directly? Your insights are valuable, and we're committed to making things right. Thank you for your understanding.

November 23, 2023

Clean, very hospitable and nice. Clearly explained everything that was going on. A pleasure to talk to the workers there. More

by racsork9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
Report | Print
Nov 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

A heartfelt thank you for your positive review! We're delighted to hear about your positive experience with us.

November 23, 2023

This dealership is very attentive and very cooperative. They did not have the part that my car needed so I was instructed that when the part comes in they would contact me. More

by ALVAVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby, Danny Rivera
Report | Print
Nov 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

Your feedback is incredibly valuable, and it inspires us to continue providing excellent service. We appreciate your support and look forward to serving you again.

November 23, 2023

Dorsey always helps me quickly and efficiently; I’ve never had a problem w my Cadillac that couldn’t be diagnosed and solved in a few days max. Wonderful service More

by tyler.andrew.carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby, Danny Rivera
Report | Print
Nov 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

We want to express our sincere appreciation for your positive review! Your kind words are a source of motivation for our team.

November 23, 2023

Zeiglers Cadillac in Lincolnwood has been taking great care of my Cadillac for years. Their attention to detail is amazing! Dorsey and the Cadillac team is amazing! More

by WB9GMG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Fusha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorsey Colby, Danny Rivera
Report | Print
Nov 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for being a valued customer, and we can't wait to have the pleasure of serving you again.

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