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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
422 Reviews

422 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

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May 08, 2024

Ruthie was very courteous and professional and I would highly recommend the service at this location. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruthie in Service customer service, Dorsey Colby
May 06, 2024

My request for new tires on the rear of my car due to damage to one was met quickly after my call requesting help. More

by BONITACTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
May 06, 2024

Basically my car has been in the shop for over 3 weeks. I never get updates unless I call, and the car is never ready when the adviser says it will be. All I ask is to be kept informed. If it's gonna t More

by new.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who's responsible
Jun 11, 2024 -

Zeigler Cadillac of Lincolnwood responded

We are sorry you had a bad experiance please reach out to the GSM Jon Fusha 224-770-1504

May 01, 2024

Unfocused,not customer care oriented,Drops the ball,apologetic but not really sincere about it. More

by JMP2702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruthie
Jun 11, 2024 -

Zeigler Cadillac of Lincolnwood responded

We are sorry you had a bad experiance please reach out to the GSM Jon Fusha 224-770-1504

May 01, 2024

receptionist women could be more professional and educated and polite her attitude was rude to me. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
Jun 11, 2024 -

Zeigler Cadillac of Lincolnwood responded

We are sorry you had a bad experiance please reach out to the GSM Jon Fusha 224-770-1504

April 30, 2024

I’ve taken my car in twice for the same problem and it’s still not fixed More

by forcd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
Jun 11, 2024 -

Zeigler Cadillac of Lincolnwood responded

We are sorry you had a bad experiance please reach out to the GSM Jon Fusha 224-770-1504

April 30, 2024

Fantastic customer service - was blown away with the professionalism, speed, and caliber with which everything was performed. I will be using this location for all of my future needs. More

by molly.daniello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth, Dorsey Colby
April 30, 2024

Ruthee was excellent! She kept in touch and was very informative. The car works fine now. Elliot More

by elliot.pearlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruthee
April 29, 2024

My salespeople was wonderful and got the job done for me. My car was washed and well taken care of More

by bmony30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Moscovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
ARGJEND REXHA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Bushell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Mouzakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaniel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Psihogios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor White, Matt Douvikas, Dorsey Colby
April 28, 2024

I took my 23 Cadillac ct5 in for service they were quick and professional replaced my push start button good as new thanks More

by JULIANUNDDA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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