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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
422 Reviews

422 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

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May 25, 2024

It was a pleasure for Ruth to guide me throughout the process of getting my car maintenance fulfilled. More

by garmon757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth
May 23, 2024

Terrible dealer. Waited 2 1/2 months for a tie rod and ball joint. Then brought the car in for tires, brakes, wheels to be fixed with bends and the wheel walls replac More

by Strohmsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
Jun 11, 2024 -

Zeigler Cadillac of Lincolnwood responded

We are sorry you had a bad experiance please reach out to the GSM Jon Fusha 224-770-1504

May 22, 2024

The service was efficient and prompt. The representatives were friendly and professional. I am pleased. More

by AMARIORILEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Fusha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorsey Colby
May 22, 2024

I very much appreciated the service persons honesty. Unexpected and so appreciated. And I really liked Ruth, who also was so helpful More

by RMORTELL3112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruthee, Dorsey Colby
May 22, 2024

The work is good quality but is extremely overpriced. Independent shop with great reviews came in at half the price that Zeigler quoted. More

by litwinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 22, 2024

The best service I have ever received as a car buyer/customer. They gave me a great value for my money's worth! I want to give a shout out tp Both Jorge and Chuck! They are both absolute professi More

by mr.campos18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge And Chuck.
May 18, 2024

The team here is FIVE STAR. I’ve never had anything remotely less than exceptional customer service and maintenance. More

by LEYVASUSANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
May 18, 2024

Service person, and manager, was not very kind in explaining the services /recall required. Came to pick up car, and it had been sitting outside. It wasn't cleaned. When we came and commented, they s More

by jeff@drexelproperties.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Moscovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't recall the name, but was relatively disappointed. I would give only 2 stars to both people we interacted with in the service dept.
Jun 11, 2024 -

Zeigler Cadillac of Lincolnwood responded

We are sorry you had a bad experiance please reach out to the GSM Jon Fusha 224-770-1504

May 18, 2024

I wanted a hitch installed on my new car. It was installed professionally and I was given a loaner while my car was in the shop. More

by leo1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Garcia
May 18, 2024

Not the easiest deal I’ve ever done; but after a few hiccups the entire team was involved to make this purchase happen for us . Thanks for the effort from our sales person Mateo to a nice assist on the More

by grgind
Recommend Dealer
Yes
Employees Worked With
Jon Fusha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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