Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Zeigler Cadillac of Lincolnwood - Service Center
Lincolnwood, IL
422 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
422 Reviews of Zeigler Cadillac of Lincolnwood - Service Center
Sort by
Verified Customer
May 23, 2024
Terrible dealer. Waited 2 1/2 months for a tie rod and ball joint. Then brought the car in for tires, brakes, wheels to be fixed with bends and the wheel walls replac Waited 2 1/2 months for a tie rod and ball joint. Then brought the car in for tires, brakes, wheels to be fixed with bends and the wheel walls replaced in rear. They had the car for 2 days and picked the car and not a single thing was fixed besides the tie rod and ball joint. Didn’t have the car in front had me looking all over and the wasn’t even washed. Then had a blowout bc.my tires were bald and needed to be replaced. Told them to have a manager call me bc I was extremely unhappy and they caused me to have more problems. More
by Strohmsteve
Employees Worked With
Dorsey Colby
May 22, 2024
The service was efficient and prompt. The representatives were friendly and professional. I am pleased. The representatives were friendly and professional. I am pleased. More
by AMARIORILEY
May 22, 2024
The best service I have ever received as a car buyer/customer. They gave me a great value for my money's worth! I want to give a shout out tp Both Jorge and Chuck! They are both absolute professi buyer/customer. They gave me a great value for my money's worth! I want to give a shout out tp Both Jorge and Chuck! They are both absolute professionals in the industry and offer first class customer service! More
by mr.campos18
Employees Worked With
Jorge And Chuck.
May 18, 2024
Service person, and manager, was not very kind in explaining the services /recall required. Came to pick up car, and it had been sitting outside. It wasn't cleaned. When we came and commented, they s explaining the services /recall required. Came to pick up car, and it had been sitting outside. It wasn't cleaned. When we came and commented, they said oh we could clean it now. But we had no intention on waiting. The car had been at the dealer for 4 days already. They knew we were coming to pick it up. More
by jeff@drexelproperties.com
Employees Worked With
Other Employees :
Don't recall the name, but was relatively disappointed. I would give only 2 stars to both people we interacted with in the service dept.
May 18, 2024
Not the easiest deal I’ve ever done; but after a few hiccups the entire team was involved to make this purchase happen for us . Thanks for the effort from our sales person Mateo to a nice assist on the hiccups the entire team was involved to make this purchase happen for us . Thanks for the effort from our sales person Mateo to a nice assist on the first night by Yanni, to Chuck for basically becoming our go to guy helping in all facets of this purchase and wonderful phone communication (especially with me) a true veteran to have for any issue that might arise . Lastly to John the GSM who really got this purchase going by stepping up and making the call on what Zeigler was going to do in order for this hiccup to be remedied, if not for his Immediate decision and true professionalism I know this would not be our vehicle now.Zeigler has the perfect person overseeing the show there. Thanks so much to all Tommy G. More
by grgind
Employees Worked With
