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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
519 Reviews

519 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

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July 06, 2025

Service was amazing, Yazmin was great, kind and efficient. Price was outrageous for just a lamp, bulb More

by LOLLOMASCHERINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your commendation of our team at Zeigler Cadillac of Lincolnwood. While product pricing is determined through numerous factors, the quality we strive to provide should supersede all else. Thank you for visiting us.

July 05, 2025

Very quick and very helpful and Jasmine. She’s a very good person and David help a lot. More

by JAMALLSHALTAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your positive experience with our team at Zeigler Cadillac of Lincolnwood. Glad we could provide the help you needed.

July 03, 2025

Wade in service was great. Tracked down the mirror replacement work order. Very responsive, kept me informed. More

by Pgjuettner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
July 03, 2025

Unprofessional staff , 5 hours for oil change, overpriced, they follow protocols how to deal with custmoer More

by Hamzeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Zeigler Cadillac of Lincolnwood responded

Hamzeh, We appreciate you taking the time to share your review. When you have an opportunity, we would like to address your feedback regarding the wait you experienced for an oil change, our pricing, and the level of customer care you received from our Service Team. Can you please contact us directly at your earliest convenience? Thank you.

July 02, 2025

Yazmin was very helpful, kind and answered all my questions. She was very knowledgeable about cars and gave me good information regarding my Cadillac. Thank you! More

by JESSICAMACEDO5
Recommend Dealer
Yes
Employees Worked With
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yazmin Gomez
July 01, 2025

Hi, I just wanted to thank Dave and the folks at Zeigler for excellent service. They always take care of my XT5. Eric, the service technician, is the absolute best. Thanks everyone! More

by pmwoodwind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your experience with our team at Zeigler Cadillac of Lincolnwood. We're pleased to know that the care provided by service technician met your expectations.

July 01, 2025

Great fast and easy Good customer service Fast service The service was great, good community and it was quick picked up vehicle in a few hrs More

by Erikaruiz_19
Recommend Dealer
Yes
Jul 01, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thanks for your kind words about the fast and effective service at Zeigler Cadillac of Lincolnwood. We're pleased to hear everything went smoothly with your vehicle pickup.

July 01, 2025

They sent me a video about what they've done and some recommendations after having a service. Well done! More

by miana3m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade licari
June 30, 2025

Each visit gets better. The advisors have you I mind . Not to worry. Always a five star. I to s a pleasure. More

by gemethemarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind words about our team at Zeigler Cadillac of Lincolnwood. We appreciate your continued support and are glad to hear you're satisfied with the service.

June 30, 2025

Definitely 5 Service manager Wade was excellent all around. Very gentleman. Returned my call today promptly re: video I received for tires tread and break condition. He kept me updated anything I had c More

by ashibhatt
Recommend Dealer
Yes
Employees Worked With
Mr. Wade
Jun 30, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're pleased to hear that you had a good experience with our team at Zeigler Cadillac of Lincolnwood. If there's anything else we can assist with, feel free to reach out anytime. Thank you for choosing us.

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