Zeigler Cadillac of Lincolnwood - Service Center

This dealership wanted to charge me $6,000 for some minor repairs, so I got a second opinion after paying their ridiculous $450 fee for not getting it repaired there, even though their mechanics not only tri repairs, so I got a second opinion after paying their ridiculous $450 fee for not getting it repaired there, even though their mechanics not only tried to get me to get unnecessary things done, but also diagnosed my car incorrectly in many cases. I went to a different mechanic and not only did that mechanic figure out that a lot of the “necessary” repairs were indeed unnecessary, but instead of needing a brand new pump for my windshield wiper fluid ($250), all that was needed was to fix the fuse ($5-$10). In addition to this, the dealership had my car for THREE DAYS, and when I called on the third day, the mechanics STILL hadn’t taken a look at it, while the other mechanic had it for a couple hours. The trustworthy mechanic (NOT the dealership) that I went to was quoted at $1,400 which is literally a fourth of what the dealership wanted to charge me, AND it was done in a few hours. AVOID THIS DEALERSHIP AT ALL COSTS. More

Very bad customer service. They didn’t fix the problem. Still brand new car and I am coming back to the service 4 times in one month. Each time they assured me the problem was They didn’t fix the problem. Still brand new car and I am coming back to the service 4 times in one month. Each time they assured me the problem was resolved but as soon as I drove away the same issue persisted. This level of incompetence and poor service is unacceptable. This is the vehicle for business use and I still am not able to use for that purpose. More

I experienced a courteous customer service and a neat environment. Also, the services to be performed are clearly stated. Thanks environment. Also, the services to be performed are clearly stated. Thanks More

Service desk Ruthie, was polite, friendly and most importantly professional. Great experience over all👍 thank you importantly professional. Great experience over all👍 thank you More

The dealership is very efficient and people friendly. I will be a repeat customer for my next project I will be a repeat customer for my next project More

This is the best Cadillac center in which I have ever been before. There are excellent staff ❤️ been before. There are excellent staff ❤️ More

Everyone is so nice, especially Ruthie. I didn’t even buy my car there and felt like I was being treated like a special customer. I must say that I was treated terribly by the old Grossinge I didn’t even buy my car there and felt like I was being treated like a special customer. I must say that I was treated terribly by the old Grossinger dealership and that is why I stayed away from Zeigler. I thought they were the same people with a new name.NOT THE SAME!!! Everything was great! More

They do great business I’m very satisfied with my service I recommend them for everything I recommend them for everything More

Amazing! !! I bought my car here and I always do my business with this dealership! !! I bought my car here and I always do my business with this dealership! More

Ruth in the service department is always super friendly and helpful to me. Upfront and honest. and helpful to me. Upfront and honest. More