Zeigler Cadillac of Lincolnwood - Service Center

I recently had the pleasure of purchasing a pre-owned 2020 Land Rover Range Rover Autobiography from Zeigler Auto Group, and my experience could not have been better, thanks to Jon Fusha, the General Sal 2020 Land Rover Range Rover Autobiography from Zeigler Auto Group, and my experience could not have been better, thanks to Jon Fusha, the General Sales Manager. From start to finish, Jon made the entire process smooth, stress-free, and truly enjoyable. When I reached out for assistance regarding some minor attention the vehicle needed, Jon responded promptly and went above and beyond to ensure I was completely satisfied. His dedication to providing excellent customer service is truly commendable. He was attentive, professional, and genuinely cared about my experience, making sure every concern I had was addressed quickly and thoroughly. Thanks to Jon, what could have been a stressful process was instead pleasant and seamless. I’m incredibly happy with my purchase and the service I received. If you’re looking for top-notch customer care, I highly recommend working with Jon Fusha at Zeigler Auto Group. Thank you, Jon, for your outstanding service! More

Service coordinator was wonderful to work with. The service was done well and on time. The service was done well and on time. More

Very professional with great attention to detail. Friendly and courteous staff who provide exceptional service. Friendly and courteous staff who provide exceptional service. More

Service Advisor David Hernandez is a top quality professional: knowledgeable, friendly, and courteous. This dealership is where I purchased my Cadillac and is the only dealership that I will return professional: knowledgeable, friendly, and courteous. This dealership is where I purchased my Cadillac and is the only dealership that I will return it to for service. More

David Hernandez was so courteous and professional. The entire team worked together to provide excellent service. The entire team worked together to provide excellent service. More

I left my car at Cadillac for three weeks, totaling in $300+ in ride share fees. Even though every time I called to check on the status of my car and nothing was found I was never once offered a courtesy/ $300+ in ride share fees. Even though every time I called to check on the status of my car and nothing was found I was never once offered a courtesy/loaned car. To make matters worse the person handling my car quit, and instead of someone reaching out to me to update me and follow up, I had to reach back out to Cadillac to get this update. I seriously believe if I never called my car would still be there. After THREE weeks I finally get my car back and the check engine light comes back on, there’s loose bolts and a loose cable, and there’s just free parts under the hood. Three weeks of waiting for my car and I receive it in this condition. I’m not sure if you guys believe your costumers have unlimited free time and ride share funds, but we don’t. I initially came here because it was the closest location, but best believe I will never be coming back to this Cadillac location unless I HAVE to. More

Professional and friendly. Dorsey gave me an exceptional experience. The work was done quick and easy. No road bumps at all. Dorsey gave me an exceptional experience. The work was done quick and easy. No road bumps at all. More

Thorough, competent, friendly. They did everything that was needed quickly as bd completely. I'm very satisfied. They did everything that was needed quickly as bd completely. I'm very satisfied. More

Professional, friendly staff. Quality workmanship. Easy to make appointments. Clean and comfortable waiting area. Easy to get there. Quality workmanship. Easy to make appointments. Clean and comfortable waiting area. Easy to get there. More

He was very knowledgeable, very courtesy. Took time out for me.Talk to me, make me feel comfortable.I enjoyed the service in his time Took time out for me.Talk to me, make me feel comfortable.I enjoyed the service in his time More