Zeigler Cadillac of Lincolnwood

The car was grossly misrepresented. Cracked windshield, bad tires, the interior looked badly aged, automatic rear door hatch didn't work, and the car had been in an accident-which didn' Cracked windshield, bad tires, the interior looked badly aged, automatic rear door hatch didn't work, and the car had been in an accident-which didn't show up as I filtered my automobile options. I was told "the car was clean and had a clean title" I now have a negative opinion of Zeigler as a result of that experience. I left there and bought a car from a different dealership. More

It's a dealership,not as pushy as they use to be. Didn't buy from them, wouldn't want to. Didn't buy from them, wouldn't want to. More

Jeremy and the entire zeigler Cadillac staff were amazing to work with, I recommend them to anyone looking for a vehicle! to work with, I recommend them to anyone looking for a vehicle! More

If I could give NEGATIVE stars I would. DO NOT PURCHASE HERE! Never have I ever received such deplorable customer service in my life. All I wanted was some help for my 79 year old mother DO NOT PURCHASE HERE! Never have I ever received such deplorable customer service in my life. All I wanted was some help for my 79 year old mother to purchase her car off lease. First they tried to tell me that she owed taxes on the full amount of the car - not just the residual. I told him that was absolutely untrue and I know that because that I am in the industry! I then asked for a manager, whom I left several messages for. No call was ever returned. I emailed and called another 15 TIMES and nobody would ever call me back! From store managers, to finance managers - NOBODY WOULD HELP. They were always 'in a meeting", and I was even told at one point that their phone system does not allow them to transfer calls! The amount of running around and unnecessary extra paperwork that we had to do for what should be a 20 minute process for a simple lease purchase was ridiculous. They were not interested in helping us because they weren't going to make a bunch of money on us. Despicable. More

Michael Shemmel was extremely difficult to work with. I have copies of his emails if you would like to read them. I have copies of his emails if you would like to read them. More

I came in expecting to be turned down but my salesperson Kendall helped me find a vehicle that fit my budget, lowkey wish i came sooner before i bought my previous car, if your looking for a price that isnt Kendall helped me find a vehicle that fit my budget, lowkey wish i came sooner before i bought my previous car, if your looking for a price that isnt too high id recommend buying from any zeigler store they make the price work for you. More

Great buying experience. Everyone was very kind and answered all my questions that I asked . Very happy with my purchase . Everyone was very kind and answered all my questions that I asked . Very happy with my purchase . More

Zeigler Cadillac is the best! Look for Kyle and Jay. Got me approved and driving! You’re the best! Look for Kyle and Jay. Got me approved and driving! You’re the best! More

This dealer is the wrost dealership ever I'm having safety issues with my 2020 escalate I purchased from here and been calling for 1 week already and talked the manager and still they can't get me a safety issues with my 2020 escalate I purchased from here and been calling for 1 week already and talked the manager and still they can't get me a car so they can fix my truck .I never had a issues with other dealership in the past until I came here .I'm still waiting for my truck to be fix and call and transfer every where More

I wish there was a negative star. Had an appt to buy vehicle confirmed that AM by email & phone. Drove 2 hrs to be told oh so sorry we sold it last night I'd been on the phone last n Had an appt to buy vehicle confirmed that AM by email & phone. Drove 2 hrs to be told oh so sorry we sold it last night I'd been on the phone last night w sales manager confirming sale. Said they could search data base for another vehicle. After sitting waiting for 30 mins I found manager outside laughing /smoking w buddy. Yeah really important to take care of the customer you SCREWED searching hard for a vehicle More