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Zeigler Cadillac of Lincolnwood

Lincolnwood, IL

4.4
493 Reviews
Thank you for making your way to Zeigler Cadillac of Lincolnwood, your certified Cadillac dealer serving drivers throughout the Chicagoland area. At our Cadillac car dealer, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts who can help you get the right loan or lease quickly, easily, and transparently. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs and a full stock of authentic car parts. Make your way to our Cadillac dealership serving Skokie, Evanston, Park Ridge, Niles, Wilmette, and all surrounding areas today! We have a great selection of Cadillac cars, a friendly team, and professional service at every step of the way. And if you have any questions, you can always contact us at (224) 633-1258.
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7373 N Cicero Ave

Lincolnwood, IL

60712

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Showing 493 reviews

September 07, 2023

Would not fix my sunglasses drawer. Couldn't fix radio. Went to another dealer to get my service work done in my 2023 lyriq. Still have not received my key that was missing from the fo More

by davwil841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just sadness
Sep 07, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, We are truly sorry to see we did not give a great experience. Would you please call me in regards to your key and overall experience? I would love to help. Thank you and I look forward to hearing from you! -Gianna, Customer Relations Manager, 630-454-1572

September 06, 2023

Our salesman Arjend, was really helpful and fought hard to get us a great deal More

by davidlee0710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ARGJEND REXHA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this excellent review! Congratulations on your new vehicle and welcome to the Zeigler family!

September 03, 2023

I went to the dealership with the car which is done 34000 miles on it and still under warranty but get no response also charged me 350 dollars for diagnose the fault and the fault is still there and I am rea More

by YASIRLIBRA1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Sep 04, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, we are terribly sorry that your experience was not a good one. We would like the opportunity to further discuss this. Would you please reach out to our Customer Relations Manager, Gianna, at 630-454-1572 or email: giannasquillo@zeigler.com. Thank you and we look forward to making this right for you!

August 30, 2023

I was treated very well, as soon as I walked in the service advisor came out and took care of what i had to say! When I left I was very satisfied with the service! More

by GSMITH_47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Waldschmidt
Aug 30, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this positive feedback! We appreciate your business!

August 30, 2023

Matt in the service department was helpful, patient, knowledgeable, and replied very quickly to all my questions More

by STORMYGIRL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Waldschmidt
Aug 31, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this incredible review! It was a pleasure working with you and we hope to see you again in the future!

August 27, 2023

Jesus I hate writing reviews honestly but the service writing was awesome and so was the mechanics More

by GEORGELAW92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARGJEND REXHA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Aug 28, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for taking the time out of your day to leave us this incredible review! Come back and see us again in the future!

August 23, 2023

Very prompt and professional service thanks car is running great 👍 won't take my car anywhere else. More

by GARYJ5893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Jason Heard
Aug 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this wonderful compliment! We are always here for all of your automotive needs and we look forward to working with you in the future!

August 23, 2023

Amazing service! My oil change was done so fast. I would highly recommend their services! Thank you! More

by BUDDY4REALLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Jason Heard, Wayne Taylor
Aug 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this fantastic rating. We value you as a loyal client and look forward to working with you in the future!

August 21, 2023

Vedo did a nice job. Need to stream line the purchasing procedure it took way to long. More

by abeagle0430
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vedo Pekmez
Aug 21, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your honest feedback! We appreciate your business. Please let us know if there is anything else we can do to improve your experience!

August 20, 2023

They are really polite and professional. They answer all my questions I had about my car. More

by josi1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Aug 21, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this wonderful feedback!

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