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Zeigler Cadillac of Lincolnwood

Lincolnwood, IL

4.4
493 Reviews
Thank you for making your way to Zeigler Cadillac of Lincolnwood, your certified Cadillac dealer serving drivers throughout the Chicagoland area. At our Cadillac car dealer, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts who can help you get the right loan or lease quickly, easily, and transparently. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs and a full stock of authentic car parts. Make your way to our Cadillac dealership serving Skokie, Evanston, Park Ridge, Niles, Wilmette, and all surrounding areas today! We have a great selection of Cadillac cars, a friendly team, and professional service at every step of the way. And if you have any questions, you can always contact us at (224) 633-1258.
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7373 N Cicero Ave

Lincolnwood, IL

60712

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Showing 493 reviews

September 26, 2023

Everyone has always been very helpful. It was no differet with Dorsey! She has excellent customer service skills and was a pleasure to talk to. More

by poskozim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Sep 26, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for your kind words! It was a pleasure working with you. Come back and see us again in the future!

September 26, 2023

Nice, friendly, clean best customer service and closer to my home. Keep up the good job More

by Solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Sep 27, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means the world to us.

September 26, 2023

Matt was nice to answer all my inquiries. Car runs like new again.Mechanic works like a super professional because the underhood is soo clean now & don't smell coolant. More

by gcgonzales59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Waldschmidt
Sep 27, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted to have been of service. If you ever need anything in the future, please don't hesitate to reach out.

September 24, 2023

Everyone was very helpful and friendly. We were treated very nicely and all our questioned were answered. More

by Marsar69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Choo Choo the driver was very accommodating
Sep 25, 2023 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your positive feedback! Thank you for choosing us.

September 24, 2023

I really wanted to rate this dealership higher as the salesman Jimmy was very pleasant and easy to work with, as were the others that I met and talked to. But unfortunately the stigma associated with car More

by TOMJLAT66
Recommend Dealer
No
Employees Worked With
Jimmy Bushell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for taking the time to share your feedback with us. We truly appreciate all forms of input, as it helps us to continuously improve our services. I'm genuinely sorry to hear about your recent experience with us. Your satisfaction is our top priority and we fell short of delivering that in this instance. I'd love the opportunity to make things right for you. Please reach out to me at 630-454-1572 or email: giannasquillo@zeigler.com so we can discuss your anti-theft system in more detail. Your insights are valuable to us and we're committed to addressing any issues you've encountered. Again, I apologize for any inconvenience you've experienced and we hope to have the chance to regain your trust in the future. Gianna, Customer Relations Manager, 630-454-1572

September 22, 2023

Nice and clean store friendly and very helpful team keep up the good work I was impressed More

by ibody2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Sep 22, 2023 -

Zeigler Cadillac of Lincolnwood responded

Your support means the world to us and we're thrilled to have you as a valued customer. If you ever need anything or have further comments, please don't hesitate to reach out.

September 22, 2023

Solve our problem. Identified additional service issues that we had fixed. Professional service by all we encountered. Glad we chose you. More

by MARKDUGAN1492
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who worked on car was great.
Sep 22, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thanks a bunch for your glowing review!

September 22, 2023

Thank you for working with me on a great deal. Alonzo, Michael and Lawrence were great and the facility was beautiful. More

by bversnik05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alonzo
Sep 27, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this glowing review!

September 22, 2023

Dorsey is always helpful very professional and knowledgeable. The service team is great but work is over priced. Dasie is amazing so I will come back because of her! More

by PATRICIA.FUENTES1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your fantastic review! Thank you for your support.

September 22, 2023

This car dealership is just awesome! I have never had such positive attention from everyone at this establishment! My salesman name was Vedo and he was wonderful! Vedo, was so patient an More

by Irene P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vedo Pekmez
Sep 25, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us.

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