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Zeigler Cadillac of Lincolnwood

Lincolnwood, IL

4.4
495 Reviews
Thank you for making your way to Zeigler Cadillac of Lincolnwood, your certified Cadillac dealer serving drivers throughout the Chicagoland area. At our Cadillac car dealer, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts who can help you get the right loan or lease quickly, easily, and transparently. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs and a full stock of authentic car parts. Make your way to our Cadillac dealership serving Skokie, Evanston, Park Ridge, Niles, Wilmette, and all surrounding areas today! We have a great selection of Cadillac cars, a friendly team, and professional service at every step of the way. And if you have any questions, you can always contact us at (224) 633-1258.
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7373 N Cicero Ave

Lincolnwood, IL

60712

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Showing 495 reviews

November 07, 2023

Everyone was pleasant to me explaining everything that needed to be done. Did the working also did a vehicle check let me know what was wrong with my vehicle. Very appreciate it. Thank you. More

by GOJUICE3240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Zeigler Cadillac of Lincolnwood responded

We are delighted that you enjoyed our dealership, and your kind words motivate us to continue delivering excellent experiences. We look forward to serving you again in the future.

November 07, 2023

Matt was great in helping get our car ready for winter. Modern dealership with the feeling of a country type atmosphere. Customer write up area is a nice size. Showroom had a varied selection of vehicles. More

by mareka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind review! We're delighted you had a great experience.

November 07, 2023

They addressed all my concerns and kept me informed through the process. It was simple and convenient. More

by basker465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Larosa
Nov 08, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your lovely review! Your kind words brightened our day. Looking forward to serving you again!

November 04, 2023

Professional and honest staff Definitely recommend them. Salesman and financial men Awesome. excellent work guys. More

by alizo3bi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Fusha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Cadillac of Lincolnwood responded

We greatly appreciate your positive feedback! Thank you for taking the time to share your experience.

November 04, 2023

Dorsey is great and she’s only doing what she is told to say worst experience of you don’t have mechanics that know what they are doing or a Service Manager that doesn’t know how to fulfill simple tasks lik More

by martinez.becky621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Nov 04, 2023 -

martinez.becky621 responded

say worst experience of you don’t have mechanics that know what they are doing or a Service Manager that doesn’t know how to fulfill simple tasks like take out lug nuts from car you sold to a customer is ridiculous and then want to charge them for broken lugs nuts they broke - I’ll tell you what I bet you an alley mechanic would have lubed them up to take them off properly - never buy a somewhat used vehicle again from here my year is only 2018 and I have the extended warranty that I pay so much xxxx money on and they can’t even takeoff Lugnuts to do a proper tire rotation. Absolutely ridiculous. Get your xxxx together service team and your mechanics.

Nov 06, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, we are so sorry to learn of your experience. We want to fix this! Please contact Gianna, our Customer Relations Manager, at email: giannasquillo@zeigler.com and we will do our best to turn your experience around. We look forward to hearing from you!

November 01, 2023

The whole experience from beginning to end was VIP. Dorsey and Matt make the whole process painless! More

by MMUNDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Nov 06, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your glowing review! We are thrilled to hear about your positive experience with us. Your feedback encourages us to continue delivering excellent service.

November 01, 2023

I had a very good experience working with Rakan and Lawrence. Very helpful and very polite people. I will definitely recommend Rakan and Lawrence More

by Unique cable solutions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rakan Abbadi
Nov 06, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for the wonderful review! We're glad you enjoyed your experience.

October 31, 2023

Everyone is very at the dealer are friendly and helpful. . not so good when I ask for a ca wash .. More

by Hlachin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, We are so sorry you did not receive a car wash but are glad to see you had a good experience other than that. We would like to make this right. Please contact Gianna, our Customer Relations Manager, at 630-454-1572. Thank you!

October 31, 2023

Great customer service and friendly people to do business with,I wouldn't mind buying another vehicle from,Zeigler.Thanks Ms.Dorsey for all that you...you are awesome! More

by Kojojean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you enjoyed your experience with us. Your feedback is truly valuable to us.

October 31, 2023

I always get a great vehicle at a great price. The paperwork is totally prepared awaiting my signature. Totally excellent experience! More

by SHUEYNUDELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Moscovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Your satisfaction is our priority, and we hope to continue exceeding your expectations.

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