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Zeigler Cadillac of Lincolnwood
Lincolnwood, IL
540 Reviews
Thank you for making your way to Zeigler Cadillac of Lincolnwood, your certified Cadillac dealer serving drivers throughout the Chicagoland area. At our Cadillac car dealer, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts who can help you get the right loan or lease quickly, easily, and transparently. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs and a full stock of authentic car parts. Make your way to our Cadillac dealership serving Skokie, Evanston, Park Ridge, Niles, Wilmette, and all surrounding areas today! We have a great selection of Cadillac cars, a friendly team, and professional service at every step of the way. And if you have any questions, you can always contact us at (224) 633-1258.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 540 reviews
May 22, 2024
The service was efficient and prompt. The representatives were friendly and professional. I am pleased. The representatives were friendly and professional. I am pleased. More
by AMARIORILEY
Verified Customer
May 18, 2024
Not the easiest deal I’ve ever done; but after a few hiccups the entire team was involved to make this purchase happen for us . Thanks for the effort from our sales person Mateo to a nice assist on the hiccups the entire team was involved to make this purchase happen for us . Thanks for the effort from our sales person Mateo to a nice assist on the first night by Yanni, to Chuck for basically becoming our go to guy helping in all facets of this purchase and wonderful phone communication (especially with me) a true veteran to have for any issue that might arise . Lastly to John the GSM who really got this purchase going by stepping up and making the call on what Zeigler was going to do in order for this hiccup to be remedied, if not for his Immediate decision and true professionalism I know this would not be our vehicle now.Zeigler has the perfect person overseeing the show there. Thanks so much to all Tommy G. More
by grgind
Employees Worked With
May 18, 2024
Service person, and manager, was not very kind in explaining the services /recall required. Came to pick up car, and it had been sitting outside. It wasn't cleaned. When we came and commented, they s explaining the services /recall required. Came to pick up car, and it had been sitting outside. It wasn't cleaned. When we came and commented, they said oh we could clean it now. But we had no intention on waiting. The car had been at the dealer for 4 days already. They knew we were coming to pick it up. More
by jeff@drexelproperties.com
Employees Worked With
Other Employees :
Don't recall the name, but was relatively disappointed. I would give only 2 stars to both people we interacted with in the service dept.
May 17, 2024
Zeigler Cadillac on Lincolnwood is the worst place to maintain your vehicle if you wanna leave the dealer with something missing that cause life training 3knobs went missing from my wheels just like that maintain your vehicle if you wanna leave the dealer with something missing that cause life training 3knobs went missing from my wheels just like that after my car was left in insecure parking lot plus you get the worst customer service in town especially from Ramon Gonzalez the manager trying to call you such disrespectful words as you lying and trying to prove you are wrong More
by Tetus1972
Employees Worked With
Ramon Gonzalez
May 17, 2024
Horrible customer care. Never want to do warranty work. I don’t believe anyone in this entire dealer has any integrity. Never want to do warranty work. I don’t believe anyone in this entire dealer has any integrity. More
by Nick
Employees Worked With
Other Employees :
Little guy from finance is a liar and stole money from me.
May 16, 2024
first of all am a regular client with this dealership always buying from them and servicing at the same location everything was running smooth never had any isue with the staf till yesterday may14 /2024 always buying from them and servicing at the same location everything was running smooth never had any isue with the staf till yesterday may14 /2024 ,I dropped my car for a service for the next day wich is the 15th at 9;30 am everything was ok till i called to check on my car to see if its done or not wich came in with a positive answer so I got my ride to pickup the car and about to sign my receipt then i find that they put me anote that my wheels are missing 3knobs and they replace them with a different colors then mine ,so i stepped up and tell them that my car came in yesterday and nothing missing so the manager (Ramon Ganzalez) (get in the conversation with a big attitude disrespecting me with a steriotype that you guys always came in to the dealer with something missing and trying to blame it on us and am not gonna loose couple hundreds of dollars for you guys and he will get me a quote for the knobs and make me pay for it with a disrespectful manner ) so mr Ramon first of all you should learn customer satifaction not to call them as a thief and this is not the first time that you disrespcted me .really you shoudnt be at the place to begin with am bringing my vehicle to get serviced and i pay money for that and the way you talk to me with its insane . Back to coclusion please dont take your car to this dealership dont screw your self find someone better and respect you well. More
by xpress
Employees Worked With
Ramon Gonzalez
May 15, 2024
It seems like the dealership has changed for the better. They accommodated all our requests and even picked us up from train station. They were fair in pricing and very kind. They accommodated all our requests and even picked us up from train station. They were fair in pricing and very kind. More
by drzdds
