Zeigler Cadillac of Lincolnwood

Horrible customer service. Ruth in service department lied about what had been performed on my car. The manager then proceeds to tell me I got what I paid for and if I give t Ruth in service department lied about what had been performed on my car. The manager then proceeds to tell me I got what I paid for and if I give then more money they will fix issues from the first time. I will never spend another nickel with this dealship and tell all my friends to stay as far away as possible. Horrible people who do not care about customers. More

I came to your dealership for a oil change without a appointme service departmenttookcare ome. I'm satisfied ce appointme service departmenttookcare ome. I'm satisfied ce More

Ruth was great, helped solve any problem and made sure to get my car serviced and out same day. get my car serviced and out same day. More

It was my first time being there,and they did a good job of servicing my car,and also ruthie the employee there always greeted me with a smile and kept me updated on the work. of servicing my car,and also ruthie the employee there always greeted me with a smile and kept me updated on the work. More

0 communnication with customers. They screw up and said is customer problem. Definitely not recommended They screw up and said is customer problem. Definitely not recommended More

Darwin did a great job helping me lease my new car. I appreciated their no haggle approach by giving me a fair price from the first call. I appreciated their no haggle approach by giving me a fair price from the first call. More

Great place to go get your car serviced! Nice and friendly place. Friendly customer service. Nice and friendly place. Friendly customer service. More

Appointment was when I needed it and service was ready when I was available. Everything great. when I was available. Everything great. More

I bought a used car from Zeigler on a Saturday and had to bring it in the very next Monday. I had a squeaking noise and the radio wouldn’t work. I have brought it 3 times for the same issue. The squeaking s bring it in the very next Monday. I had a squeaking noise and the radio wouldn’t work. I have brought it 3 times for the same issue. The squeaking starts almost as I get home and it happens constantly when driving. Techs said they don’t hear anything but multiple people in my car driver ng with me hear all throughout our ride. Service rep Ruthie is great in spite of all these issues. The funny thing is the sales manager said all the tires treads were up to spec. The techs told me twice that 3 tires were well below safety guidelines. I truly wonder if they had anybody look over the car before they sold it. I’m getting the sinking feeling they sold me a lemon. I know it’s sometimes a gamble with used cars, I just thought a Cadillac dealer would be more reputable and go over the vehicle to make sure it’s safe to drive. More

The service was great, and the price was hundreds less than what other Cadillac dealerships had quoted. I appreciated the shuttle service and the free car wash, Very much. than what other Cadillac dealerships had quoted. I appreciated the shuttle service and the free car wash, Very much. More