Zeigler Cadillac of Lincolnwood

DON'T GO HERE FOR SERVICE! ! They had my car for 6 days but claimed to never be able to duplicate the noise coming from my door. The noise was there the 1st time I brought it i ! They had my car for 6 days but claimed to never be able to duplicate the noise coming from my door. The noise was there the 1st time I brought it in, but the tech "couldn't hear it". I made another appointment to bring it back and made sure the Service Advisor and the tech both heard it when I was with them and before leaving the car. Six days later they said the car was ready but still never heard the noise they said. Within 5 min of pulling out of the dealership it was rattling as loud as it ever had. My car say there for 6 days because the service advisor who took my car in apparently no longer works there, so no one bothered to even call to let me know what was going on with my car. On top of the distinct lack of effort they put in, the service staff was extremely rude when I finally called in for an update and when I picked up the car. I drive off from service with the exact same problem I brought it in with, the car is dirtier than when I dropped it off (no courtesy wash this time even) and absolutely no intent of EVER going back here again. For those of you reading this, take my word and go somewhere else.... ANYWHERE else ! More

Asked for an estimate to repair a dent/scratch. They took a picture and said I would have it in a few hours. That was weeks ago. I called last week. Was told they would get back to me. Again nothin They took a picture and said I would have it in a few hours. That was weeks ago. I called last week. Was told they would get back to me. Again nothing. Useless. More

Avoid this place at all costs. This dealership completely wasted our time. Having made an appointment in advance to look at a car, we spent almost 2 hours test-driving and discussi This dealership completely wasted our time. Having made an appointment in advance to look at a car, we spent almost 2 hours test-driving and discussing the numbers. As we are nearing a final price, the salesman comes back and says another customer is interested in the vehicle and tries to turn our deal into a bidding war. Walking away was an easy decision because, obviously, this company does not know how to deal in good faith. To add insult to injury, as we drove away, we found out the dealership ran our credit without our written permission. Not only was our entire weeknight wasted, but we now have to spend time disputing the inquiry with the credit agencies. We were expecting to deal with professionals. Instead, what we found were the tactics and behavior of shady used car dealers you typically see in movies. More

I had the worse experience from the beginning of the purchasing of the vehicle up until the final service of the car. purchasing of the vehicle up until the final service of the car. More

Great customer service communication and appreciate pick up and drop off and drop drop drop up and drop off and drop drop drop More

Excellent staff and management as well. Informative and fast efficient service. Definitely the best experience I have had at a dealership and I have owned new vehicles from all of the big 3 Informative and fast efficient service. Definitely the best experience I have had at a dealership and I have owned new vehicles from all of the big 3 American auto brands. More

I was impressed by the service my vehicle received as well as their customer service. They went above and beyond my expectations. well as their customer service. They went above and beyond my expectations. More

Professional, courteous and friendly. My vehicle was completed on time and was it was clean when ready for pick up. My vehicle was completed on time and was it was clean when ready for pick up. More

Very courteous, efficient, and professional. Did not treat troubled credit as inferior. I will recommend this dealership. Did not treat troubled credit as inferior. I will recommend this dealership. More

Great service. David was able to get us in quickly and everyone was friendly. The establishment was also very clean. David was able to get us in quickly and everyone was friendly. The establishment was also very clean. More