Zeigler Cadillac of Lincolnwood

David Hernandez was so courteous and professional. The entire team worked together to provide excellent service. The entire team worked together to provide excellent service. More

Dealer was and easy process. Our salesman was easy to work with. We love our new car. Our salesman was easy to work with. We love our new car. More

Professional and friendly. Dorsey gave me an exceptional experience. The work was done quick and easy. No road bumps at all. Dorsey gave me an exceptional experience. The work was done quick and easy. No road bumps at all. More

I left my car at Cadillac for three weeks, totaling in $300+ in ride share fees. Even though every time I called to check on the status of my car and nothing was found I was never once offered a courtesy/ $300+ in ride share fees. Even though every time I called to check on the status of my car and nothing was found I was never once offered a courtesy/loaned car. To make matters worse the person handling my car quit, and instead of someone reaching out to me to update me and follow up, I had to reach back out to Cadillac to get this update. I seriously believe if I never called my car would still be there. After THREE weeks I finally get my car back and the check engine light comes back on, there’s loose bolts and a loose cable, and there’s just free parts under the hood. Three weeks of waiting for my car and I receive it in this condition. I’m not sure if you guys believe your costumers have unlimited free time and ride share funds, but we don’t. I initially came here because it was the closest location, but best believe I will never be coming back to this Cadillac location unless I HAVE to. More

Thorough, competent, friendly. They did everything that was needed quickly as bd completely. I'm very satisfied. They did everything that was needed quickly as bd completely. I'm very satisfied. More

Everyone was super nice and patient, made buying my first car simple and very easy car simple and very easy More

Professional, friendly staff. Quality workmanship. Easy to make appointments. Clean and comfortable waiting area. Easy to get there. Quality workmanship. Easy to make appointments. Clean and comfortable waiting area. Easy to get there. More

He was very knowledgeable, very courtesy. Took time out for me.Talk to me, make me feel comfortable.I enjoyed the service in his time Took time out for me.Talk to me, make me feel comfortable.I enjoyed the service in his time More

Service advisors did not keep me updated or call often. My car was in for repairs for five Months. Did not have a loner for most of the time, that was s caddy. Not happy with dealership. My car was in for repairs for five Months. Did not have a loner for most of the time, that was s caddy. Not happy with dealership. More

I have been taking my car here since it opened here on Skokie blvd. prior I was taking it to the one in McCormick. So I have been a customer for quite some time. I have always had a positive experience an Skokie blvd. prior I was taking it to the one in McCormick. So I have been a customer for quite some time. I have always had a positive experience and everyone has always been friendly and helpful. Unfortunately this last time, it was not the case. The woman that helped me seemed to be in a bad mood since there was very little interaction when coming in for services. When the time for all the suggestions came in she was a bit rude about the conversaetion and my questions. Leading to her saying that their part is done and the rest is on me if I chose not to proceed with all the suggestions. It was quite a bit of information and money so I needed a further explanation and discussion but realized I would not receive that from her, so I declined the recommendations. This interaction left me uneasy so I choose to not to have any other services done and I will be taking a break from getting services done at Ziegler. I have only had services and everything done at the dealer but I am hesitant to continue and for now will go elsewhere for a second opinion since I didn’t receive enough information or clarification on what is needed for my vehicle. Thank you to everyone else that has always been friendly and patient throughout the years. More