Zeigler Buick GMC of Lincolnwood

I drove 5 hours to look at a truck as a motivated buyer. It was extremely obvious I was being taken advantage of because of my drive; the trade value of my current truck was so low it was insulting and the It was extremely obvious I was being taken advantage of because of my drive; the trade value of my current truck was so low it was insulting and the sticker price didn’t budge. I brought my own financing arrangements, explained I wasn’t going to finance with them, and still was bombarded with the financial sales pitch again and again. I understand the business aspect of financing through a dealership, and I respected that by listening to what they had to offer. However, I received no respect in return even after explaining to Carlos I was NOT interested in financing through the dealership. Be advised there is a “mandatory” purchase of a theft tracking device the dealership places in their vehicles for THEIR benefit (A 7 year tracking service with a reasonable recovery guarantee is included however.) I was told by Carlos that Zeigler dealerships now have the tracking devices because the OWNER was tired of HIS inventory being stolen and never recovered (I’d really like to think they wouldn’t have recovered stolen vehicles on their lot) I interpreted this as the costumer is paying for the owner’s misfortune. I left after about an hour of speaking with Carlos and explaining I did not need, and would not purchase a theft tracking device(I pay an insurance premium for a reason, if they wanted me to have it they would provide it) Carlos informs me in his rebuttal “I must not care about my material belongings.” Multiple phone calls, emails, and text messages on my 5 hour drive home filled with Zeigler sales staff apologizing and back peddling on their insulting offer. Zeigler staff I hope this review reaches the top because your sales approach for a distant costumer was insulting and very unexpected; I make a habit to deal ONLY with manufacturer affiliated dealerships to stray from unethical business… I’m now aware that standard isn’t valued at your dealership. In closing, I found a similar truck on my way home and was able to make a deal with an affiliated Ford dealership in 20 minutes; approximately 14k below Carlos’s(and his managers) offer. More

It was a great experience. I told Kris about the vehicle I came to get and I got exactly that I told Kris about the vehicle I came to get and I got exactly that More

Very friendly and welcoming with good customer service. They were very thorough in their paperwork and purchasing process. They were very thorough in their paperwork and purchasing process. More

I loved how our sales person really engaged with us and answered all of our concerns !!!! Super helpful answered all of our concerns !!!! Super helpful More

The Best car prices in the Chicagoland area We live over an hour way and the dealership had more than one vehicle we wanted to decide from for purchase an hour way and the dealership had more than one vehicle we wanted to decide from for purchase More

Every single staff member was incredibly personable and genuine. Kristian was very detailed making it easy to build trust during our interaction. genuine. Kristian was very detailed making it easy to build trust during our interaction. More

Dealer is shady as they come. Any good reviews are friends and family. Not sure how they are still open given how they change car prices from day to day. You’ve had a car for a mo Any good reviews are friends and family. Not sure how they are still open given how they change car prices from day to day. You’ve had a car for a month on site to sell? They second I apply it goes up 4 thousand due to needing repairs?? For a month the repairs didn’t need repaired?? Place is a joke and makes every dealer look shady. This is the 2nd car they have done this with? Monday car it 23,950 Wednesday 22,950 Friday 25,948???? Ask why the price increase and was told it needed repairs?? He didn’t know I had saw it lower priced. I ask price before anything and was told it’s 25,948$ but would be more after repairs 🤡🤡🤡 then ask why they had it for 22,950$ Monday and he said maybe price is adjusted for repairs already?? Then proceeded to say other places with cheaper cars want repair them?? They had this car for 3 weeks online for sale and a day after I applied it needs repairs and price jumps🤣🤣 place is a joke of a dealer More

The salesperson, Kris, was friendly throughout the entire transaction process. At no time was he pushy or aggressive in trying to make the sale. He was easy to work with and was reasonable. transaction process. At no time was he pushy or aggressive in trying to make the sale. He was easy to work with and was reasonable. More

Ray jando was amazing. He got me my vehicle in a good time. He took good care of me too. I'm very happy with his service. See him. He got me my vehicle in a good time. He took good care of me too. I'm very happy with his service. See him. More