Zeigler Buick GMC of Lincolnwood

bad experience I bought a Cadillac 2015 and before even drive the car some problem pop up until today what ever they have promised to fix never happen . So I had to I bought a Cadillac 2015 and before even drive the car some problem pop up until today what ever they have promised to fix never happen . So I had to call GMC trying to solve this issues . This dealership is not the place any one want to go to More

Best Deals and Best Service I have leased several cars from Jonathan Moscowitz, the deals beat any other leasing company and his service level is top notch. It's no wonder that I have leased several cars from Jonathan Moscowitz, the deals beat any other leasing company and his service level is top notch. It's no wonder that he's #1 More

thank you Very friendly and helpful thank you. Had a great experience with the people and service. Great place to shop for a car. Glad i was able stop by and ma Very friendly and helpful thank you. Had a great experience with the people and service. Great place to shop for a car. Glad i was able stop by and make a purchase More

Nice people, no pressure, great service Had a great experience at Grossingers. I knew what I was looking for and what I wanted to pay and Desmond and his manager worked with me to get there. Had a great experience at Grossingers. I knew what I was looking for and what I wanted to pay and Desmond and his manager worked with me to get there. The service was great, the experience wasn't overwhelming. More

GMC Lease Came in to lease a new Acadia. New exactly the vehicle I wanted, had employee discount, should have taken all of 10 minutes. Instead, didn't get any Came in to lease a new Acadia. New exactly the vehicle I wanted, had employee discount, should have taken all of 10 minutes. Instead, didn't get any help for at least an hour (dealership wasn't busy, mostly empty). Then, sales reps weren't knowledgeable at all, and couldn't figure out the basics of the transactions. Will never return. More

Totally exceptional service of my CTS from Brian the Service Manager with a check engine light and service due! Car wash given without even request! Service Manager with a check engine light and service due! Car wash given without even request! More

All I can say don't make same mistake I did!! Do not purchase or service your vehicle at this dealer!!! I purchased I car from dealer which had damage on front of car which I didn't notice till morning purchase or service your vehicle at this dealer!!! I purchased I car from dealer which had damage on front of car which I didn't notice till morning due to going to dealer during day but after arriving car was sold even after I called 30min prior to confirm it was there.. I went to leave but they assured me they would find something by that time it was dark... So after contacting Oscar next day via phone, no response sent email no response then called an asked to speak to owner, was transferred to Teagan who got me in touch with Oscar.. He told me to come in that weekend an all would be taken care of.. Well Saturday came an I went into service an they looked at me weird an stated they knew nothing of what was to be done... Worst dealer to give business to please there are plenty others out there! More

went there after being called about a vehicle that I was went there after being called about a vehicle that I was previously interested in was available. So I went there to check it out. After a test drive went there after being called about a vehicle that I was previously interested in was available. So I went there to check it out. After a test drive around the block, I went ahead with the purchase. While driving the vehicle home it started to shake going highway speeds. I called the dealership and asked to speak to service and was transferred to Scott. He told me he was busy and placed me on hold. After 10 minutes on hold he came back to the phone but he hung up on me. I then text'ed the sales manager and explained that I would like the service records of the vehicle as well as when the extended warranty I purchased would start. After an hour with no answer, I called and spoke to him. I was told he would look into it and call me back. I text'ed him again the next day asking for an update and never got a response. I did get called by Jim and he let me know that he was able to get my payment lowered and that I would have to come back into the dealership to sign some papers for the lower rate, which was nice. I took the time to explain the issues I was having with the vehicle and was told he would look into it. So far, no call from anyone. Thinking about it, I realize I should have ran when I was signing the contract at the section where is asks you to initial where it says (more or less) that I waive all rights to be able to return the car for any reason. I will update my review, if it allows me to do so, once I get a resolution. Kind of funny, but if I would have went here first and read the reviews, I wouldn't have done business here in the first place. I work too hard to earn my money just to let someone snatch it that doesn't deserve it. A legitimate company would have no qualms about it's customers changing their mind. More

My experience at Grossinger Autoplex in Lincolnwood was extraordinary. I got a really fair deal on my new Buick Regal and for my trade-in. They were simply trying to get me in the right car for me at the extraordinary. I got a really fair deal on my new Buick Regal and for my trade-in. They were simply trying to get me in the right car for me at the price I needed and they were able to do that without any hassles. All I want when I purchase a new car is to get the best deal and that's exactly what happened. From start to finish they were professional and easy to work with. Their inventory of both new and used cars is excellent and made it easy for me to decide which car was right for me. At Grossinger they do an excellent job of making the experience as customer-friendly as possible all the way down to taking my stuff out of my old car and carefully putting it into my new car. I have nothing but positive thoughts about my whole experience there. I would highly recommend going to Grossinger for a car. More

I have been looking for a Kia Optima SX and SXL for a couple of weeks and Grossinger Autoplex had one that I liked. I stopped by to test-drove the car and got assigned with a sales guy named Mark Hoover couple of weeks and Grossinger Autoplex had one that I liked. I stopped by to test-drove the car and got assigned with a sales guy named Mark Hoover. He was very polite and down to earth (not typical of a sales man). He work in the manufacturing industry for years so we saw eye to eye on a lot of things. He never pressured me to buy a car, he was just interested on my method of thinking and my method is very disciplined. He checked on me regularly but not to push the car but just to check on my status in my car search. He gave me some useful advice to help me with my decision. I narrowed down my car choices to 3 and sent out offers to 3 different dealerships. My 1st offer was not accepted by Mark's manager but since that was not my goal, I upped the offer to my desired price. Mark worked hard to push my offer to his management and eventually he won out the next day. I got an email/call from him telling me about the great news even though I was already on the way to another dealership to possibly purchase another car that day. I changed plans and went to Grossinger Autoplex because Mark Hoover was just a good guy to work with and he represents the everyday honest to goodness people that works hard for a living. I did not want to take that forgranted so I purchased the car from him. He was extremely professional and listened to every thing that I've requested. Grossinger should make sure they keep him because he makes the car buying experience a lot less stressful. More