Zeigler Buick GMC of Lincolnwood

James very awesome perdon James and your staff were very nice! My overall experience with James was he was amazing salesman he didnt mind repeating himself. He's definitely a James and your staff were very nice! My overall experience with James was he was amazing salesman he didnt mind repeating himself. He's definitely a people person! He had me laughing. More

Customer service My overall experience at Grossinger was good. I’ve purchased vehicles from them in the past, which brought me back and ultimately purchased another ve My overall experience at Grossinger was good. I’ve purchased vehicles from them in the past, which brought me back and ultimately purchased another vehicle. More

Great customer service Offers great customer service, personable, doesn't mind answering questions, very knowledgeable on the car I wanted as far as its features, seemed ver Offers great customer service, personable, doesn't mind answering questions, very knowledgeable on the car I wanted as far as its features, seemed very willing to work with my situation, it was very busy but I didn't feel rushed, the facility is topnotch, I will be coming back!! More

October service I have never had an issue when I bring the car in fir service. Staff is friendly and very helpful. Love having my car clean I have never had an issue when I bring the car in fir service. Staff is friendly and very helpful. Love having my car clean More

Acknowledging Jonathan Moscovitch - Excellent Customer Serv! We wish to acknowledge Jonathan Moscovitch for his excellent customer service! When you become a customer of Jonathan's it starts from the moment he We wish to acknowledge Jonathan Moscovitch for his excellent customer service! When you become a customer of Jonathan's it starts from the moment he shakes your hand and never ends. He makes sure to take care of you as a customer just like a family member and a friend. This relationship continues and is strengthened throughout the years! Jonathan reviews with you as the customer all your options giving you insightful advice as to what is worth the money while considering all options available per vehicle. After purchase, Jonathan's personal care does not end there. He remains available to help and assist at all times - and not just for the big things - but even for the little details that make a customer say to themselves - this was a smart decision to buy from Grossiner and specifically from Jonathan Moscovitch! We wish to acknowledge Jonathan Moscovitich for his excellent and professional customer service that he provides to us and all his customers! More

Pleasant experience I never give out a 5 but I feel a solid 4 is deserved. My salesman Lewis Frank was very pleasant to work with. I had numerous test drives with many di I never give out a 5 but I feel a solid 4 is deserved. My salesman Lewis Frank was very pleasant to work with. I had numerous test drives with many different models. More

GREAT GROSSINGER AUTOPLEX James Mayo really goes that extra mile to help you get a great deal on your vehicle purchase.Very down to earth also.My day at dealer was actually fun James Mayo really goes that extra mile to help you get a great deal on your vehicle purchase.Very down to earth also.My day at dealer was actually fun. More

The Mayo Clinic of car sales We were very satisfied with our experience at Grossinger. James was very helpful and entertaining as we discussed cars and all the details I would def We were very satisfied with our experience at Grossinger. James was very helpful and entertaining as we discussed cars and all the details I would definitely recommend Grossinger and the Mayo Clinic of car sales (that would be James Mayo). More

Horrible expierence I visited this dealership in the hopes of driving home in a new car. I spoke to the manager prior to arriving letting them know what I was looking for I visited this dealership in the hopes of driving home in a new car. I spoke to the manager prior to arriving letting them know what I was looking for and the price range I was willing to work with. Both of which he ensured me was available and we could work with. When I arrived I was handed off to a sales associate who started the conversation saying "I don't trust women" though I think he was trying to be funny, it really wasn't. When we began negotiating pricing the price I was given was 1,500.00 more than another dealership. When I brought that up, I was told "Maybe, but you won't find a cuter manager to work with". As though someone's appearance is going to want to make me pay 1,500.00 more for the exact same car. He went on to day "We need to keep the light on here". Needless to say I left and never looked back. Its unfortunate that I was met with such unprofessionalism and lack of quality customer service. I suggest if you work on your customer service skills you might have a better job at keeping those light on. More

Will NEVER return!!! Purchase new vehicle: took over 6 hours to work through pricing and finance Service: Nobody knows what they're doing. Nobody takes ownership or inte Purchase new vehicle: took over 6 hours to work through pricing and finance Service: Nobody knows what they're doing. Nobody takes ownership or interest in customer service All scheduled service apts: -1 apt -->lug nuts missing on two tires, - 2 separate apts--> reserved rental car a week before service apt. Upon arrival, no car available. - 1 oil change--> car wasn't running well after took it in to a different dealer and they found a large red funnel was left under the hood near the engine. - Car engine light on --> called dealer, rude service, was disconnected twice. Called another dealer and they got my car in immediately and had rental ready to go. -spoke to service manager on three separate occasions; slow to return calls and absolutely no difference in service. BTW: this is the first neg review I've ever written and as you can see I gave the dealership multiple chances. BOTTOM LINE: they take no pride in customer service, they Do Not care, and they have no clue what they're doing!!! Bought two cars from Gurnee Dodge Jeep: Exceptional Excperience with Mitch Varga!! Now use Service for my Buick at Raymond Cheverolet in Antioch. Ken and Peter are phenomenal. More