Zeigler Buick GMC of Lincolnwood

Awesome! I've come back to Jonathan Moscovitch three times now...purchase and lease. He always goes the extra mile to provide exceptional service. Very highly I've come back to Jonathan Moscovitch three times now...purchase and lease. He always goes the extra mile to provide exceptional service. Very highly recommended, both for acquiring your ride and making sure it's taken care of at the highest standard. Everyone here is so friendly and professional. Happy customer!!!!! More

Waste of my time.... I saw the vehicle that I was interested in online and sent an email. I was contacted by Vincent via text message. I did call to speak to him and tol I saw the vehicle that I was interested in online and sent an email. I was contacted by Vincent via text message. I did call to speak to him and told him I was 3 hours away in Indianapolis, but if I am approved for financing for the 2007 GMC Acadia, I don't have a problem driving to the dealership. I have purchased out of state several times, so this was not an issue for me. Vincent told me to do the application and I completed the application on Thursday morning 02/22/18 at 7:30am. I never heard from Vincent until I texted him at 2:30 pm to see if the application had been processed. He texted back to see how much I could put down and I responded. Only to NEVER hear back from him or anyone else from the dealership. I waited until Friday around 4:00 pm to follow up. I called the dealership to speak to someone. I did speak to a man in finance and he said he would have the sales manager call me in the next few minutes. NO CALL BACK!!! I checked online again only to find out the vehicle was no longer available. So, Grossinger ran my credit and never responded to let me know if I was approved or to even let me know the vehicle I was interested in was no longer available. I would never recommend this place to anyone. More

Integrity in the sales process, how refreshing ! Fahdi works with his customers with Integrity as does Rick. They listened to our budgetary concerns and got us what met our needs. My sister and I h Fahdi works with his customers with Integrity as does Rick. They listened to our budgetary concerns and got us what met our needs. My sister and I had a great experience at Grossinger GMC!, More

Great to deal with Great dealership to deal with. Would definitely recommend them. Went above and beyond. Thank you Grossinger Auto Group! James M. and Francisco O You R Great dealership to deal with. Would definitely recommend them. Went above and beyond. Thank you Grossinger Auto Group! James M. and Francisco O You Rock! More

Excellent service! Steven Crane in the service department is excellent! He is polite, attentive, informative and truly cares. I would highly recommend any person requiri Steven Crane in the service department is excellent! He is polite, attentive, informative and truly cares. I would highly recommend any person requiring service on their GM vehicle to see Steve Crane in the Grossinger service department. More

2009 Cadillac Escalade Hybrid rear suspension We brought our truck into Grossinger for a suspension failure that our local garage previously fixed in October 2017 and failed! Grossinger gave us a We brought our truck into Grossinger for a suspension failure that our local garage previously fixed in October 2017 and failed! Grossinger gave us a great repair price and outstanding service!!! More

*BAIT AND SWITCH* stay away *BAIT AND SWITCH* Stay as far away from this car dealership as you can. I went in on January 2nd to see a new 2017 FWD Buick Encore that they had list *BAIT AND SWITCH* Stay as far away from this car dealership as you can. I went in on January 2nd to see a new 2017 FWD Buick Encore that they had listed online for $15,995. It showed they had four (2 black, 1 silver, 1 blue). After emailing to see if the Buick was there, I made a trip out to Lincolnwood. I requested a test drive and Viktor helping me said he would bring it up. He pulled up the exact Buick I saw online and wrote down info before leaving to get it to confirm that this vehicle was the one I wanted to see. About 20 minutes later he came back and I went for a test drive. I really liked the test drive and was interested in the vehicle so the salesman started to take my information and ran my credit. He came back with a price of $19,995 with a $3,000 down payment, making the car $22,995. In shock as the Buick was listed online for $15,995 and that price was the reason I came to test drive it, the salesman decides that NOW is a good time to inform me that the they did not have the vehicle I requested to see, so he had me test drive a different Buick with AWD. He then had another salesman come over and continually try to pressure me into buying the car, even though I repetitively stated I would not be making a purchase today. Calculating the interest rate and monthly payment they were stating would have me paying over $30,000 for this Buick. I came into this dealership to see a car that was listed for $15,995 and had NO interest in seeing a car double the price. I am insulted and furious that they had me test drive a different Buick and ran my credit before telling me it was not the car I requested to see. The professionalism from all staff I encountered was nonexistent and I have never been treated with more disrespect. I then had my two family members request information on the Buick I saw online, and both got replies that the Buick was on their dealership. Again, proving their dishonesty and lack of respect for their customers. More

make a new key Took an hour and 1/2 just to make a new key It was perfect and done but too long But done perfectly and sales good guy Took an hour and 1/2 just to make a new key It was perfect and done but too long But done perfectly and sales good guy More

Car shopping Thank you for you help in explaining types of cars and options we were interested in and also for the rides. The kids enjoyed the attention and being Thank you for you help in explaining types of cars and options we were interested in and also for the rides. The kids enjoyed the attention and being part of the process. More