Zeigler Buick GMC of Lincolnwood

I recently had the pleasure of availing maintenance service at this dealership, and I must say, it was an outstanding experience from start to finish. From the moment I scheduled the appointment to service at this dealership, and I must say, it was an outstanding experience from start to finish. From the moment I scheduled the appointment to the completion of the service, the staff at Zeigler Buick GMC of Lincolnwood demonstrated professionalism and a genuine commitment to customer satisfaction. Moreover, the facilities at GMC Lincolnwood were well-maintained and comfortable, providing a pleasant waiting environment with amenities like complimentary refreshments and Wi-Fi access. Thank you, Richard for everything! More

This dealer and all the employees were so informative and attentive and pleasant to work with. attentive and pleasant to work with. More

He was kind, he made sure that the service was done right, and I was comfortable. right, and I was comfortable. More

Dealer made everything very easy for us. They put new tires on it and got everything set up before I left there. Great warranty that came with the vehicle as well They put new tires on it and got everything set up before I left there. Great warranty that came with the vehicle as well More

Lisa is a great help who is expert, and friendly. Thank you Lisa your service was great, Thank you Lisa your service was great, More

The team at Ziegler had an appointment for me quickly. When I got there they explained what they were going to do and kept me updated throughout the process. Everyone was friendly and helpful. I will c When I got there they explained what they were going to do and kept me updated throughout the process. Everyone was friendly and helpful. I will continue coming here for my car maintenance needs. More

My car was brought in for an oil change and a recall. I was checked in promptly and the rep was communicative. Loved the service. I was checked in promptly and the rep was communicative. Loved the service. More

After chatting via online about a specific auto and confirmed price and availability we went to look/buy the car. When we arrived Ray met us at the door and we announced we chatted ahead that we were confirmed price and availability we went to look/buy the car. When we arrived Ray met us at the door and we announced we chatted ahead that we were coming to see an advertised car and showed Ray the screenshot of the car which includes price and VIN number to include buying disclaimers that we did read aforehand. Ray verified the price was correct and that he had pulled the car up front already. After a very long song and dance Ray finally said an employee pricing discount was built into all GM advertisements regarding auto sales. Ray told us we were not eligible for the discount and could not show us anything about that in writing when asked. This marked the price up significantly. We also asked to use Consumers credit Union as a financer. Ray told us Consumers wanted a huge down payment. The end result was that we were issued a different car with a completely different VIN number than we initially showed him. We did not verify the VIN number because we had no idea that we needed to. Paid more than was advertised by several thousand dollars and Consumers Credit Union staff confirmed they were not solicited to do the financing. This financial harm and mental assault is not to be forgiven. I contacted GM, MS Barra, which resulted in "Michael" calling me to tell me that GM took no responsibility whatsoever. That call only served to tell me that MS. Barra doesn't care and will not be bothered about customers being lied to and treated badly. More