ZAG Motors Everett

I am a first timer at Zag Motors and I have had nothing but a great experience here and Rodrigo has been amazing with telling me all I need to know and will absolutely love to work with him again and I wil but a great experience here and Rodrigo has been amazing with telling me all I need to know and will absolutely love to work with him again and I will definitely refer people to this dealership More

Excellent customer service. Was very well conversant with the car and efficient with the paperwork Was very well conversant with the car and efficient with the paperwork More

Great easy to work with. Very helpful. Super nice. Had a great experience. It was such a pleasure being able to find a car with great help and great people. Very helpful. Super nice. Had a great experience. It was such a pleasure being able to find a car with great help and great people. More

Buen trato, mucha paciencia muy amable muy excelente servicio al cliente Y muy buen trabajador servicio al cliente Y muy buen trabajador More

Had a great car buying experience ! They went above and beyond to make sure we got into a vehicle and it was a smooth process. Would definitely recommend! They went above and beyond to make sure we got into a vehicle and it was a smooth process. Would definitely recommend! More

Good service, sales man was knowledgeable and friendly. Dealing with the finance staff was also a pleasant experience Dealing with the finance staff was also a pleasant experience More

Friendly staff and customer service was excellent. Highly recommend this location for an easy experience in purchasing a vehicle. Thank you, Miguel. Highly recommend this location for an easy experience in purchasing a vehicle. Thank you, Miguel. More

Rodrigo Tellez is very professional & your man to go when you wanna get a car! you wanna get a car! More

I had a frustrating experience with Zag Motors regarding my Clean Vehicle discount. I purchased a Nissan Leaf from them on June 7, 2024, expecting to qualify for the Clean Vehicle Tax Credit. However, when my Clean Vehicle discount. I purchased a Nissan Leaf from them on June 7, 2024, expecting to qualify for the Clean Vehicle Tax Credit. However, when I filed my taxes, the IRS rejected my claim because Zag Motors never submitted the required Clean Vehicle Seller Report (Form 15400). After contacting the dealership, the finance manager eventually admitted that they were unable to submit the report at the time of sale. Per IRS regulations, they were required to submit it within three days—but they failed to do so. This mistake has now cost me the tax credit I was entitled to, and I was never given the proper documentation needed to claim it. I strongly advise potential buyers to be cautious when purchasing an EV from Zag Motors. Their failure to follow federal requirements and properly handle necessary paperwork has caused me significant inconvenience. Furthermore, Zag Motors has claimed they informed me and it's my fault that I didn't remember and further adds that I was given a discount to compensate for the it already. This off course is what they claim so that they don't have to own up to their mistake. It appears all is fine and dandy with them until it is not. When that happens, you are no longer a customer, but a nuisance that wants them to own up to their mistakes. This was absolutely my fault that I didn't do the proper research on the required paperwork before dealing with a Used Car lot. What do you expect genius, they're going to be nice and help you out when it doesn't benefit them. Anyone else purchased an EV from these guys and found out you can't claim it because the Form 15400 wasn't submitted to the IRS? More

Rodrigo was super helpful and very understanding of what we were looking for and he made the process super easy. We weren't sure if we were gonna go home with a new car today but Rodrigo sealed the deal for we were looking for and he made the process super easy. We weren't sure if we were gonna go home with a new car today but Rodrigo sealed the deal for us! Thank you so much! More