Yuma Honda - Service Center

POOR CUSTOMER SERVICE can't even check car battery.. had to drive to Autozone and have them test battery while I took picture's to proof that the battery tested bad. Anot can't even check car battery.. had to drive to Autozone and have them test battery while I took picture's to proof that the battery tested bad. Another day took car in for inspection due to tire wear on one rear tire. I was told tire's needed to be rotated . not sure how's that going to fix problem but i said okay. Week later rear brake pads went bad so i replaced them myself . I found that the rear wheel bearing was bad . that explains the one tire wear . took the car again to Honda service and explained to them about tire wear due to bad bearing. After checking the car they told me bearing is fine and i needed to pay 65.00dlrs for service . I had to explain to them this car still has warranty . left very unhappy . We decided to drive to phoenix to try another Honda service department. Tempe Honda is the place to go for every Honda car owner . We drove in I explained them the car problems . After checking car they came back and said the bearing on left rear tire is bad your car is still under warranty so we'l take care of problem with no charge. Then more good news when we picked up the car we found out they checked the other rear bearing and replaced it also . All of this with no charge. Real customer service , Very professional staff. All I can say about Yuma Honda Service is they need to send staff to some type of training or turn down that radio in the shop and get more serious . More

Professional and courteous Met patron at the door concerned about reason for visit. Spoke, looked and produced professional results. Outstanding customer service. Will definitel Met patron at the door concerned about reason for visit. Spoke, looked and produced professional results. Outstanding customer service. Will definitely return to this facility for service. Have recommended to friends locally for great, personable customer service. More

PRFFFFFFFCT !!! While visiting Yuma my Wife encounted a problem whith a curb at the mall . For Safety reasons & to put my mind at ease I went to YUMA HONDA . After Re While visiting Yuma my Wife encounted a problem whith a curb at the mall . For Safety reasons & to put my mind at ease I went to YUMA HONDA . After Recardo Garcia checked the undrcarrige & determined an all wheel alignment was in order he fixed it right on the spot .Jose Gonzales & Luis Gusman were instrumental as service advisors & made me feel very comfortable making the visit there a lot easier on me. General Manager Walid Doumit you have a fine knowledgable & caring staff . Keep up the good work . My 2,000 mile 42 hr . Trip back home was safe & secure Thanks to Yuma Honda . That is also why I ha ve been buying Honda Odyssey Vans & will be buying my next one in two years . Thans Again J.C. S More

Great customer service. Always greeting customers with a smile & positive attitude. Explain in detail what they did to the car & washed my car. Erick & Jose where very helpfu Always greeting customers with a smile & positive attitude. Explain in detail what they did to the car & washed my car. Erick & Jose where very helpful. More

Excellent customer service! I got a remote key for my car at an affordable price. While I was there, Jose did an electronic system upgrade, apparently there was a recall on that I got a remote key for my car at an affordable price. While I was there, Jose did an electronic system upgrade, apparently there was a recall on that for my vehicle. More

Outstanding service They are always very courteous and professional in their dealings with myself and other customers I see them interact with. They have been nothing bu They are always very courteous and professional in their dealings with myself and other customers I see them interact with. They have been nothing but helpful every time I have gone in for service and warranty work and always assured my problems were resolved. More

wonderful experience we had a very wonderful experience. it was all done in a timely fashion from very professional people. they have a wonderful waiting room. thanks we had a very wonderful experience. it was all done in a timely fashion from very professional people. they have a wonderful waiting room. thanks More

Great people Great work, their communication skills are excellent. I took my car in for a paint inspection, turns out that it needed to be repainted, they took car Great work, their communication skills are excellent. I took my car in for a paint inspection, turns out that it needed to be repainted, they took care of right away,three days after my car was ready. I was very happy how everything worked out and I highly recommend the personal from Yuma Honda. More

30K Mile Service 2014 Accord Great customer service and reasonable price. Highly recommend for care of your Honda. Superb customer waiting area. Television, snacks, water, and kid Great customer service and reasonable price. Highly recommend for care of your Honda. Superb customer waiting area. Television, snacks, water, and kids activity center. Advisor keeps you informed and service needed. More

Alternator replacement Great service by Eric, kept me updated on repair being done. Felt me and my car was important to the dealership. Will return in the coming months Great service by Eric, kept me updated on repair being done. Felt me and my car was important to the dealership. Will return in the coming months when my car needs further service. More