Yuma Honda - Service Center

Great Service I had my oil changed her at Honda and it was a great experience. Everything from the service advisor to the work being done, I am very happy with the I had my oil changed her at Honda and it was a great experience. Everything from the service advisor to the work being done, I am very happy with the customer service here. Thank you Honda. More

Service rep Jose is a great service rep. He is always polite and considerate and I would highly recommend him to anyone thinking of using Yuma Honda for service Jose is a great service rep. He is always polite and considerate and I would highly recommend him to anyone thinking of using Yuma Honda for service . More

2 only First I did just a check up to see what was wrong was quoted 55 bucks for that I left paying 70 then I got a list what was wrong just 3 things not bad First I did just a check up to see what was wrong was quoted 55 bucks for that I left paying 70 then I got a list what was wrong just 3 things not bad ... total cost for labor was 800 bucks!!! (I didn't go back and do that !) I bought the $90 part and did it my self it only took 30 min !!!! OUT OF YOUR MIND!!!!! So I will make it a 1 star or no star if this doesn't fix what was wrong like they said they would of done to it for 800 bucks !!! OH ALSO I AM NOT BY ANY MEANS CAR SAVY OR ANYTHING. So this is what really surprised me!!! More

Very pleased Not only do they serve as my car in a timely manner the staff there are very friendly and pleasant to work with and prices are reasonal for the quali Not only do they serve as my car in a timely manner the staff there are very friendly and pleasant to work with and prices are reasonal for the quality of work. More

Knowledgeable...prompt...exceptional service Great service! Welcomed at the door. Was explained necessary work and the recall service process. Jose is an asset to Yuma Honda! They did an 18 point Great service! Welcomed at the door. Was explained necessary work and the recall service process. Jose is an asset to Yuma Honda! They did an 18 point inspection and explained my next necessary service. Jose answered all my questions. More

Excellent Great people and help in everything. If I ask something they always give me a great answer. Was fast my service. Also I love the wait area Great people and help in everything. If I ask something they always give me a great answer. Was fast my service. Also I love the wait area More

POOR CUSTOMER SERVICE can't even check car battery.. had to drive to Autozone and have them test battery while I took picture's to proof that the battery tested bad. Anot can't even check car battery.. had to drive to Autozone and have them test battery while I took picture's to proof that the battery tested bad. Another day took car in for inspection due to tire wear on one rear tire. I was told tire's needed to be rotated . not sure how's that going to fix problem but i said okay. Week later rear brake pads went bad so i replaced them myself . I found that the rear wheel bearing was bad . that explains the one tire wear . took the car again to Honda service and explained to them about tire wear due to bad bearing. After checking the car they told me bearing is fine and i needed to pay 65.00dlrs for service . I had to explain to them this car still has warranty . left very unhappy . We decided to drive to phoenix to try another Honda service department. Tempe Honda is the place to go for every Honda car owner . We drove in I explained them the car problems . After checking car they came back and said the bearing on left rear tire is bad your car is still under warranty so we'l take care of problem with no charge. Then more good news when we picked up the car we found out they checked the other rear bearing and replaced it also . All of this with no charge. Real customer service , Very professional staff. All I can say about Yuma Honda Service is they need to send staff to some type of training or turn down that radio in the shop and get more serious . More

Professional and courteous Met patron at the door concerned about reason for visit. Spoke, looked and produced professional results. Outstanding customer service. Will definitel Met patron at the door concerned about reason for visit. Spoke, looked and produced professional results. Outstanding customer service. Will definitely return to this facility for service. Have recommended to friends locally for great, personable customer service. More

PRFFFFFFFCT !!! While visiting Yuma my Wife encounted a problem whith a curb at the mall . For Safety reasons & to put my mind at ease I went to YUMA HONDA . After Re While visiting Yuma my Wife encounted a problem whith a curb at the mall . For Safety reasons & to put my mind at ease I went to YUMA HONDA . After Recardo Garcia checked the undrcarrige & determined an all wheel alignment was in order he fixed it right on the spot .Jose Gonzales & Luis Gusman were instrumental as service advisors & made me feel very comfortable making the visit there a lot easier on me. General Manager Walid Doumit you have a fine knowledgable & caring staff . Keep up the good work . My 2,000 mile 42 hr . Trip back home was safe & secure Thanks to Yuma Honda . That is also why I ha ve been buying Honda Odyssey Vans & will be buying my next one in two years . Thans Again J.C. S More

Great customer service. Always greeting customers with a smile & positive attitude. Explain in detail what they did to the car & washed my car. Erick & Jose where very helpfu Always greeting customers with a smile & positive attitude. Explain in detail what they did to the car & washed my car. Erick & Jose where very helpful. More