
Younger Toyota
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 1,605 reviews
I've been taking my car for service to younger over two years and they cannot seem to get an oil change right. First they cross threaded the oil filter causing an oil leak, which was fixed at no cost to m years and they cannot seem to get an oil change right. First they cross threaded the oil filter causing an oil leak, which was fixed at no cost to me. Then a couple oil changes later, it was leaking again, this time they said it was because the oil plug was stripped and I needed a new oil pan. To my dissatisfaction they said it was considered "normal wear" and I had to pay for the parts and they covered the labor. I just had my oil changed again and its leaking again, once this issue is resolved I will not take my car there again. My spouse has a toyota also and has already started taking it to a honda dealership for service. More
The only issue I had was that they never washed or vacuumed my car whe nit was serviced. I know at other locations whe nI service my other cars they get washed and/or vacuumed. It is small service t vacuumed my car whe nit was serviced. I know at other locations whe nI service my other cars they get washed and/or vacuumed. It is small service that does shed a positive light on the Dealership. It is another example a the quality of service received when you purchase an Auto from Younger. More
Was in the market for a 4 door 4WD pickup. Drove Ford & chevy I realy liked the Toyota product, Bill Martin was very helpful and had excellant product knowledg. Also the 0% financing was a big factor, so & chevy I realy liked the Toyota product, Bill Martin was very helpful and had excellant product knowledg. Also the 0% financing was a big factor, so far it's been a great experience with Yonger Toyota look forward to great service also. Doug Rhodes Hagerstown, Maryland More
Every aspect of my dealing with Younger Toyota exceeded my expectations. My experiance with them was one of a pleasent nature. The reason I feel its nessecary to report back and make an evaluation is becau my expectations. My experiance with them was one of a pleasent nature. The reason I feel its nessecary to report back and make an evaluation is because the experience was so productive and enjoyable. Starting with the sales attendant Mara Myers, she was informative, caring, and knowledgable. Even though Mark Duvall, being a Baltimore fan, came through with everything he said was possible. Then Cheryl Taylor was patient with my situation and closed the deal with professionalism even though dealing with a less than professional circumstances. I would highly recommend anyone interested in purchasing a new vehicle to go to the persons i have spoken so greatly of. More
Over 20 years ago we had a very bad experience with a Sales Person at this dealership and thought we would never return. I am pleased to say that our experience with Alex Swope, Mark Duvall and Cheryl Ta Sales Person at this dealership and thought we would never return. I am pleased to say that our experience with Alex Swope, Mark Duvall and Cheryl Taylor have completed changed our opinion. The purchase of our 2012 Tundra Limited was fair, honest and pleasant. We were treated well by everyone and never felt pressured at any time. Alex helped us find exactly what we were looking for. We look forward to the next 20 years with the Younger family of Dealerships. Thanks, Dan and Lynne Smigelski More
The car, Toyota Camry XLE V6, is awesome. The sales consultant was focused and capable, the dealership was ready to negotiate to get me the car that I needed at a price that was reasonable without und consultant was focused and capable, the dealership was ready to negotiate to get me the car that I needed at a price that was reasonable without undue pressure and the finance office person was very capable and pleasant. More
On a Saturday afternoon, I was out car shopping with my family. I had just been at another dealership earlier in the day and I test drove a car there and was interested in it. When I arrived at Younger, it family. I had just been at another dealership earlier in the day and I test drove a car there and was interested in it. When I arrived at Younger, it was around dinnertime and I was only planning on looking. Tim Moats came out right away to introduce himself and to see what I was looking for. He was very friendly. I had test driven a new Corolla the weekend before at another dealership and didn't plan on driving another one but ended up finding the same car at Younger and decided to take it for a ride. Tim went along with my family and I and answered all of our questions about the car. When we came back, he offered to give me an estimate with my trade-in and the new car. I didn't plan on buying a car that day, but once he came back with the estimate, the price was definately right and I ended up getting it. It was the right car for me and ended up being the right time too. He made me feel very at ease and comfortable-I never felt there was any pressure at all to buy right then and there. When I came to pick up the car that Monday, Tim took the time to go over all of the features and answered any of the remaining questions that I had. We had a tough time setting the bluetooth up in the car so he went to go get one of the service techs to help. It took quite a while to get everything working, but they took extra time to help and made sure I was 100% happy before I left. Overall, my first time buying a new car on my own was great. I am very satisfied with my Corolla and I don't think I could be happier about my whole experience. I would definately recommend Younger to anyone who is looking to buy a new car as well as Tim as a salesperson. He was very helpful throughout the whole process. Thanks for everything. More
My wife and I were very pleased with Younger. I started out requesting a price online for a specific vehicle. Online I talked to both Jill and Debbie who set up an appointment to view and test drive the Ca out requesting a price online for a specific vehicle. Online I talked to both Jill and Debbie who set up an appointment to view and test drive the Camry I had inquired about. I was introduced to Jeremy Kelly who worked with us for the remainder of the process. Jeremy could not have been any more accomadating. He is very friendly, extremely professional and seems to be very knowledgable of the products he is selling. My wife told Jeremy she realy hated haggling over price and please provide us with your best price first. I told Jeremy what price I was looking for and he returned with an acceptable price the first time. If you knew my wife you would understand how important this was to me. Upon picking up the car Jeremy went over the vehicle with us and offered any future assistance we requested. I would like to thank Jeremy and the staff for making this car buying experience a pleasant one. I can only hope this kind of experience continues throughout future visits with questions or for service. Sincerely, Larry & Kaye More
I had made an appointment with Rhonda to have my vehicle serviced for the 20000 oil maintenance. I also had a problem with a vibration in my tires and a rattle noise in or around my steering wheel. So far, serviced for the 20000 oil maintenance. I also had a problem with a vibration in my tires and a rattle noise in or around my steering wheel. So far, I believed everything was repaired to my total satisfaction. Rhonda had taken care of everything and made my experience with Younger Toyota a pleasure to do business with. As usual, Rhonda was very professional and I would recommend Younger Toyota to my family and friends. More
When I left Younger, I proceeded to drive to the Outlets. When leaving, the front left wheel cover flew off and I didn't know what was clanging as I moved ahead until another motorist coming into the Outlet When leaving, the front left wheel cover flew off and I didn't know what was clanging as I moved ahead until another motorist coming into the Outlets stopped and told me to back up and I could see the wheel cover on the road. I was at the red light at the time. Fortunately, I had not done any damage to it and I drove back to the dealership and a nice sales associate who was just finished talking to a potential customer was nice enough to put the wheel cover on for me. So, I suggest that the mechanics are a little more cautious about those things because if had been my husband and not me, he would have come back and raised a big fuss about it. Some men are like that, you know! Julie Crissman More