
Younger Toyota
Hagerstown, MD
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We are long time customers of Younger Motor Cars and have always experienced the highest level of professionalism and service when dealing with the Younger staff. always experienced the highest level of professionalism and service when dealing with the Younger staff. More
Starter died in early afternoon. I called Bill Merriman and he gave me the # for a reputable towing company and scheduled the repair for the same day. I was thrilled to have my car repaired the same aftern and he gave me the # for a reputable towing company and scheduled the repair for the same day. I was thrilled to have my car repaired the same afternoon. Plus the comfortable seating along with the complimentary food and drinks in the waiting area definitely made the repair time much more bearable. I didn't rate the cost, b/c I have no idea what is typical for such a repair. Being in a bind I wasn't going to shop around. If I paid more, well, doing so to get my car the same day along w/being comfortable and feed while waiting was worth it. More
Took three appointments to get the job done, second one a rental car was to be there for me to exchange on the way to work was not there had to make another appointment the nex day. After the appointment I s rental car was to be there for me to exchange on the way to work was not there had to make another appointment the nex day. After the appointment I still had to have Rhonda come out and she removed shipping residue from the chrome on the bumpers. Also there is still wax or compound residue or scuffing on the plastic & rubber trim. Not the kind of serivice I was expecting. Doug Rhodes More
Bill Merriman always is plesant to work with and professional. He makes sure I get the best deal checking for any coupons that apply. He keeps me posted on my car's status and my car goes through professional. He makes sure I get the best deal checking for any coupons that apply. He keeps me posted on my car's status and my car goes through the car wash each service visit. He is careful to insist that service be performed especially when it has to do with safety issues or a possibility that damage may be done to my car (ex: my brake pads needed to be replaced before they start to damage the rotors.) He is awesome and I want to work with him EVERY TIME!! Stephanie More
Great place to buy and service a good quality vehicle like toyota. Sales figures are very competetive and service advisors are excellent quality. Service prices are a bit high comparatively speaking, b like toyota. Sales figures are very competetive and service advisors are excellent quality. Service prices are a bit high comparatively speaking, but the deal to receive 2 years of complementary service is a very nice add on. Thank you. PS Remembering a former sales manager and great human being: Larry Crowe, former employee of Younger Toyota. More
Service rep was courteous, attentive and thoughtful about my car's specific needs. The mechanics found a leak that I had forgotten to report and thus saved me a return visit. my car's specific needs. The mechanics found a leak that I had forgotten to report and thus saved me a return visit. More
The service team made sure I was able to get my car serviced and that it was finished in time for me to get to a meeting I had scheduled later that morning. I greatly appreciate the timeliness. I als serviced and that it was finished in time for me to get to a meeting I had scheduled later that morning. I greatly appreciate the timeliness. I also enjoy the waiting room for service. I was able to eat a complimentary bagel and use the wi-fi connection to get some work completed. Great experience - as is normally the case with Younger. We have purchased 3 cars from them and continue to have those cars serviced by Younger (as well as others that we purchased elsewhere). More
Rhonda is a pleasure to work with. She is a true asset to Younger Toyota. She always takes great care of me and is always very personable. KUDOS to Rhonda for being such a great Service Advisor. to Younger Toyota. She always takes great care of me and is always very personable. KUDOS to Rhonda for being such a great Service Advisor. More
Everytime i visit Younger Toyota, it is a very comfortable and reassuring feeling. The mechanics inspect my car, make reccommendations, but do not push or force me into making repairs that aren't comfortable and reassuring feeling. The mechanics inspect my car, make reccommendations, but do not push or force me into making repairs that aren't needed. They are very open and honest in dealing with customers. More