
Younger Toyota
Hagerstown, MD
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I am satisfied with the recent service on 6/13/12 of my 2010 Camry for oil change, tire rotation and checking other things and getting a good report my camry is GOOD! I have always asked for Rhonda Green 2010 Camry for oil change, tire rotation and checking other things and getting a good report my camry is GOOD! I have always asked for Rhonda Green-Stambaugh and she is GREAT!!! I have to say this because in my past experiences going to Younger for several years, the other guys are not as great as she is. She is always friendly, assisting with my questions, helpful in being knowledgeable of services that are needed. I like her very much as a service woman! She deserves an award! In other service experiences at Darcars and Younger Toyota service stations, I have noticed with steady observing how the service men approach many people, they tend not to be honest with a very long list of "needed services" they claim cars need this or that. This has happened to me and I have learned to hold it and go for second opinions! I believe this is a huge ripoff and I feel for the Elderly folks who believe them and end up paying huge amounts for services that may not be necessary or even not at all being done. I have a source who worked at Toyota service station as a mechanic, and stated many times the "needed services" are not even done or not even needed services AND ripping people off! I am cautious! HOW can TOYOTA do this to people for a huge profit when they already are profiting? More
If I didn't have email, I would not have been Notified of my service needs. Oil was spilled inside motor compartment, I had to clean up. Power steering fluid was down, I had to fill. How can you check my service needs. Oil was spilled inside motor compartment, I had to clean up. Power steering fluid was down, I had to fill. How can you check brakes without topping off brake fluid? It also is down. as soon as I figure out how to remove the cap I will Top off. It's obvious with the dust on the motor cover, You didn't take a spark plug out to examine..? You just figured at 60,000 miles they needed replaced? Looks like the rain we had did the so called wash?.. What does this world class multi point inspection look at? It didn't work... When I left the dealership, my passenger side front headlight was OUT. I immediately replaced when I got home....Have receipt from advance auto for that purchase. Before I came for service I topped off my windshield washer fluid. you did not... I will remove one of the rear wheels this weekend to see if the drum was actually removed/cleaned. More
The workforce at Younger Toyota are honest and do not pressure the customers. It makes for a pleasant visit when you are car shopping or servicing your vehicle. Their follow up is outstanding as well. pressure the customers. It makes for a pleasant visit when you are car shopping or servicing your vehicle. Their follow up is outstanding as well. More
Amber Schulte(Sales)and Tony Mills(Finances)were kind and on top of their game,when I visited last week at the dealership.They will be a great asset to your company,I wish them well.My father ended up purcha on top of their game,when I visited last week at the dealership.They will be a great asset to your company,I wish them well.My father ended up purchasing for me a 2012 LE Toyota Corolla.It's Metallic Nautical Blue,very sophisicated looking! My family and friends were excited for me.Looking forward to driving it for years to come. More
Paul and Matt were both a pleasure to work with. They both answered all of my questions in a helpful and friendly manner. Paul is correct. The Cypress Pearl color is way nicer and more impressive tha both answered all of my questions in a helpful and friendly manner. Paul is correct. The Cypress Pearl color is way nicer and more impressive than the blue. Thanks for the recommendation, Paul! More
Mark and Tony treated us with respect and were extremely sincere. This is our first Toyota and the service they provided means it won't be our last. We will be purchasing 3 more Toyotas this year from Young sincere. This is our first Toyota and the service they provided means it won't be our last. We will be purchasing 3 more Toyotas this year from Younger and we will be coming back because of Mark and Tony. More
Teresa was great. Very friendly and had me in and out in less than an hour. She has been my service rep several times and she been nothing but pleasant each time. less than an hour. She has been my service rep several times and she been nothing but pleasant each time. More
I just had service/support for some wheel locks that were on my Lexus RX 350. This was yesterday and I wanted to leave feedback. Rhonda was terrific. She is truly an asset to your organization. She is the ki on my Lexus RX 350. This was yesterday and I wanted to leave feedback. Rhonda was terrific. She is truly an asset to your organization. She is the kind of employee that will keep me coming back! More
Somewhat confused on the Toyota extra care program.I thought it was for the the life of the vehicle at no cost to me, and to find out it expires next month just only after two years of owning the vehicl thought it was for the the life of the vehicle at no cost to me, and to find out it expires next month just only after two years of owning the vehicle. More
I had my oil changed and the mechanic found a burned out back light. The service rep asked if I wanted them to change the light. I said yes. Turns out it cost $34 in labor to change a $4 light bulb. I s back light. The service rep asked if I wanted them to change the light. I said yes. Turns out it cost $34 in labor to change a $4 light bulb. I should have asked the price first, but the service rep should have also mentioned that it would cost $34. More