
Younger Toyota
Hagerstown, MD
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Tony, I have been very impressed with your entire organization. The internet scheduling is great, the promptness after arrival, and the completion of service in a timely matter. organization. The internet scheduling is great, the promptness after arrival, and the completion of service in a timely matter. More
Interaction with Jason Niederer was very positive. He is always very pleasant and helpful. The service on my Camry was efficiently performed in a timely manner. I appreciate the service my car receives at always very pleasant and helpful. The service on my Camry was efficiently performed in a timely manner. I appreciate the service my car receives at Younger. More
I had my 2008 toyota tacoma serviced at the Hagerstown, I had my 2008 toyota tacoma serviced at the Hagerstown, MD dealership. The service staff works with you. Rhonda is always so friendly, helpful, an I had my 2008 toyota tacoma serviced at the Hagerstown, MD dealership. The service staff works with you. Rhonda is always so friendly, helpful, and courteous. Great job as always. More
The Place to go For All your car needs new or old we have 2 from there and would get more,when needed. The service trip today was ok not up to the GREAT standard I am use to from the Younger Dealership but i 2 from there and would get more,when needed. The service trip today was ok not up to the GREAT standard I am use to from the Younger Dealership but it was good Great work Great price, Just like the place ,Ya cant go wrong with them. I will Be back later next week for some service they have recommened for my car, And I know it will be up to its regular great above the top service! More
I've bought various new vehicles from Younger Toyota and been immensely satisfied with each purchase. I've also recommended this dealership to friends. Committment to customer service is clearly a top prio been immensely satisfied with each purchase. I've also recommended this dealership to friends. Committment to customer service is clearly a top priority for Brandon Younger and his personable staff. More
I was looking for a car - I came to Younger Toyota because I know Mr. Hebb - He was very helpful when I explained to him what I was looking for - He was very knowledgeable - he showed me several cars because I know Mr. Hebb - He was very helpful when I explained to him what I was looking for - He was very knowledgeable - he showed me several cars - he answered all my questions - he was so patient and nice - I never had such a good experience when I bought a car - I will highly recommend Younger Toyota and Mr. James Hebb to anyone looking for a car. Respectfully, Helga Stoner More
Clearly the problem of needing to be towed at 6:00AM was distressing. Everyone with whom I interacted, however, was pleasant, sympathetic and very helpful. Theresa was quite kind and really answered all my distressing. Everyone with whom I interacted, however, was pleasant, sympathetic and very helpful. Theresa was quite kind and really answered all my questions. She was able to get me a rental almost immediately, since the Enterprise folks were already there for another issue. Thank you. More
From the time I arrived, I felt welcome and informed. Very friendly and knowledgable staff. Great waiting area, comfortable and snacks and magazines to help waiting time pass faster. Wonderful set up Very friendly and knowledgable staff. Great waiting area, comfortable and snacks and magazines to help waiting time pass faster. Wonderful set up More
I was told that I need new brake pads on the truck that I jsut purchased a few months ago from your store. I was told that it wasn't covered under the warrenty and I can't understand why such an expense occu jsut purchased a few months ago from your store. I was told that it wasn't covered under the warrenty and I can't understand why such an expense occurs so early in my ownership time of the truck. This is my fourth truck that I have purchased from Younger Toyota and this is the first time that this kind of expense has developed without you guys fixing it for free. I noticed the problem a week after I bought the truck, I brought it in and it was said too be fixed at no charge. I broiught it back a month later and said the problem still exhists. I was told that it would be at my expense. Secondly, I got an oil change and tire rotation this week which was great, no problems there. The custiomer service lady asked me if I wanted my truck washed, I said yes. A few minutes later she processed me through. I went to my truck and noticed that it hadn't been washed. These little things have me wondering if I should continue doing business with Younger Toyota. It's a shame because I've known Dave Carroll for quite awhile and I know that he stives to deliver 'top-notch' service. Unfortunately, the folks he has working for him seem to be dropping the ball. More
At Younger Toyota, I am always greeted with a friendly smile and treated respectfully and courteously. I look forward to oil changes!! Jason Neiderer even took the time to help me re-sync my phone in th smile and treated respectfully and courteously. I look forward to oil changes!! Jason Neiderer even took the time to help me re-sync my phone in the car. More