
Younger Toyota
Hagerstown, MD
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Jason was ready with my vehicle info and reason for visit when I arrived. Questions were readliy answered and with detail so as not to repeat or clarify the question. Vehicle ready when promised. when I arrived. Questions were readliy answered and with detail so as not to repeat or clarify the question. Vehicle ready when promised. More
Mark Rivas went out of his way to make sure we got the deal we wanted and he helped us every step of the way. Cheryl Taylor Bus. Mgr guided us through the financing and explained all our options to get us deal we wanted and he helped us every step of the way. Cheryl Taylor Bus. Mgr guided us through the financing and explained all our options to get us the best deal on payments to meet our budget needs. If was one of the best over-all experiences I have ever had when buying a new car. John Armstrong More
The customer service given at Hagerstown dealership is great. I work with Jason N. all the time,he's honest,friendly and makes it easy to come in to Toyota and get work done. I will never take my van any great. I work with Jason N. all the time,he's honest,friendly and makes it easy to come in to Toyota and get work done. I will never take my van any where but to Toyota.Tthat who i trust. Thanks Tina Bennett More
I was having my toyota corolla 30,000 mile service, when I arrived I was greeted and the service staff explained all they were going to do, as well as how much it would cost. It was completed in a timely ma I arrived I was greeted and the service staff explained all they were going to do, as well as how much it would cost. It was completed in a timely manner, and Ben again explained what they had done and the pricing, which was exactly what I was expecting. Overall a great experience. More
Younger Toyota was extremely helpful on the phone when we called to ask about a specific type of vehicle. When we arrived at the dealership we were met promptly with a sales rep and directed to the car we w called to ask about a specific type of vehicle. When we arrived at the dealership we were met promptly with a sales rep and directed to the car we were interested in. While we waited, other employees asked if we needed anything to drink while we waited. The sales rep was very knowledgable and helpful with all or our questions. The price was afforable and the benefits with this dealership is outstanding. I bought my very first brand new car from them in 1990 and decided to try them again. I'm very happy that I did and love my new car. More
Always have been treated very good when we needed service on our Avalon and Camry but was told that they didn't have time to wash the Avalon the day of service. This has also happened with our Camry. You on our Avalon and Camry but was told that they didn't have time to wash the Avalon the day of service. This has also happened with our Camry. You shouldn't tell a customer that a car wash is included if you don't actually do it. We just got back from a trip and it needed washed to get the bugs off!!!!! I ended up taking it to a car wash and doing it myself. That is the only complaint we have with your service department. More
Younger Toyota is by far the best dealership I've ever had to service my vehicle. 100,000 service was performed in very short time, and the vehicle was returned to me clean and washed. No unnecessary serv had to service my vehicle. 100,000 service was performed in very short time, and the vehicle was returned to me clean and washed. No unnecessary service was performed or even recommended. I have the utmost confidence that the staff at Younger Toyota are fair and extremely competent. More
Customer service is always friendly, but for the type of work I had done it could of been done in 20min, I waited for 1hr 30mins. Another irritating thing about the service dept. is that there is always som work I had done it could of been done in 20min, I waited for 1hr 30mins. Another irritating thing about the service dept. is that there is always something extra wrong with the my vehicle. I have family mechanic that i use for all of my service work because I could never afford your prices. I have him verify all of your suggestions for things that you say need to get done and in almost all occasion he tells me its not needed at this time. This makes me wonder about the integrity of your dealership. More