
Younger Toyota
Hagerstown, MD
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I found a suspicious fluid leaking from underneath the car. I called Rhonda and she scheduled me for the following day, a Saturday. When I dropped off the car on Friday evening and explained the problem t car. I called Rhonda and she scheduled me for the following day, a Saturday. When I dropped off the car on Friday evening and explained the problem to her, she came out to the car and crawled underneath to further investigate the problem. The mechanic had already left for the day (it was late Friday), but stated she would call me Saturday morning with the diagnosis. Right on schedule I received a call and she explained what the problem was. I authorized the service work and got a call several hours later that the vehicle was finished. As I couldn't make it to the dealership before it closed, Rhonda made arrangements for me to pick it up over the weekend after the dealership was closed. Rhonda and her crew go to extreme lengths to provide outstanding customer service. Many thanks to her and her group. Rhonda is the reason that my next vehicle will be purchased from Younger Toyota in Hagerstown. More
I am 150% satisfied. The service was above and beyond. I have never had service this fast and accommodating. My vehicle was fixed the same day. Thank you again for your exceptional service. have never had service this fast and accommodating. My vehicle was fixed the same day. Thank you again for your exceptional service. More
Everyone at Younger Toyota works together to make buying and servicing your vehicle a truly great experience. I would not consider buying or servicing my vehicles anywhere else. I was greeted promptly whe and servicing your vehicle a truly great experience. I would not consider buying or servicing my vehicles anywhere else. I was greeted promptly when I arrived and my Land Cruiser was serviced (20k miles) and returned to me in a very reasonable time. A very courteous and professional team, which explained the work involved. Thanks to the caring professionals at Younger, I anticipate many years of trouble free ownership from my Land Cruiser. More
I was having mt Tacoma serviced for an oil change and need a fog light replacement. The light lense was ordered that day and was installed the next. The time limit for the part and labor was great. thank need a fog light replacement. The light lense was ordered that day and was installed the next. The time limit for the part and labor was great. thanks. Tony Obitts More
Very pleasurable experience. All employees were courteous and fun to work with. We really enjoyed our Quiznos subs for lunch. The receptionist at the front desk was a very personable lady and an a courteous and fun to work with. We really enjoyed our Quiznos subs for lunch. The receptionist at the front desk was a very personable lady and an asset to your business. More
Jason kept in touch with me by cell phone to give me updates the entire time my Highlander was in the shop. I came in for an oil change and detail cleaning. But he saw there were a number of items neede updates the entire time my Highlander was in the shop. I came in for an oil change and detail cleaning. But he saw there were a number of items needed for our safety and as a precaution since we had recently joined the 100,000 mile club. His knowledge helped me understand what should be done to insure we had a reliable vehicle ready for our summer vacaton trip that will take us close to 1,500 miles in August. This is our extra vehicle we use for long trips and we were able to leave it there for a week to enable multiple services to be completed.He also assisted me in reviewing the Younger coupons to help me receive the best value. He is an asset to Younger and really gets what customer service means! Great job Jason. Our thanks, Paul and Margie Gyurisin More
From the moment I arrived at Younger Toyota to the moment I left, I was treated kindly and with respect. I told Dave Carroll what I was looking for and he set me up with Mara Myers. Mara took me for a test d I left, I was treated kindly and with respect. I told Dave Carroll what I was looking for and he set me up with Mara Myers. Mara took me for a test drive in a Corolla LE and then pointed out features of the Corolla S. After test driving the Corolla S, I knew that was the perfect car for me. Mara then took me through the necessary steps of purchasing the car. I got an amazing deal, and I couldn't be happier with my 2012 Corolla S. Thumbs up to Younger Toyota team! More
As soon as I drove up, the whole experience was As soon as I drove up, the whole experience was excellent. Your showroom is the most customer friendly I have ever been in. My 2 girls, 9 and 11, wer As soon as I drove up, the whole experience was excellent. Your showroom is the most customer friendly I have ever been in. My 2 girls, 9 and 11, were impressed, and enjoyed being there. Actually, they didn't want to leave. Friendliness was outstanding. I would definitely buy my next car from you, if you could match Fitzgeralds prices up front. More
Mark was "first class" all the way; not only with attention for our needs,making us feel comfortable, no pressure and with his attitude and friendliness. He represents what Younger Toyota is all with attention for our needs,making us feel comfortable, no pressure and with his attitude and friendliness. He represents what Younger Toyota is all about! We bought elsewhere and was not pleased, that is why we came back to Younger. Your dealership and Mark are what buying an automobile should be: Quality in service, automobile, and attention to details. Mark has made this a most memorable experience. Thank you Francene and Michael Newman More