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Younger Toyota
Hagerstown, MD
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I felt like family working with Louis and Younger Toyota. No insane markups. No hassle at signing. The best car buying experience one could ask for. No insane markups. No hassle at signing. The best car buying experience one could ask for. More
I have been a customer of this dealership for more than 20 years. The sales staff works very hard to get me in a vehicle that meets my needs. The finance folks make sure I can afford the vehicle. The pa 20 years. The sales staff works very hard to get me in a vehicle that meets my needs. The finance folks make sure I can afford the vehicle. The parts and service teams are always helpful. Each employee is a true professional. More
Younger was incredibly communicative. We had just moved to the area, and the car I was looking for was in short supply. Brandon kept me up to date with any new cars coming in, and we were We had just moved to the area, and the car I was looking for was in short supply. Brandon kept me up to date with any new cars coming in, and we were able to secure exactly what I wanted within the week. We were in and out in less than two hours altogether. More
RIVER WAS AMAZING! !! He was patient, dealt with a 2yr old ( BORED) , and I was no better! He made things possible that I thought for sure would not happen, and in a ver !! He was patient, dealt with a 2yr old ( BORED) , and I was no better! He made things possible that I thought for sure would not happen, and in a very good timely manner. Thank you Toyota from the bottom of my heart! Just totaled my car a week ago and River made MAGIC happen! Such a respectful, determined, and funny guy! I will be recommending this business and especially RIVER to anyone looking for a vehicle. More
Rip off on my trade but they at least had a discount on the new purchase and in the end it was my decision and it evened out somewhat. Great salesperson Clayton! Not your fault that your manager under valu the new purchase and in the end it was my decision and it evened out somewhat. Great salesperson Clayton! Not your fault that your manager under valued my trade by $6K but as I said it was my decision to go forward. More
Had the worst experience with the service department last night. If there were 0 stars I would give it. I took my 2019 Camry to get a transmission fluid drain and fill (50%exchange) that I scheduled last wee night. If there were 0 stars I would give it. I took my 2019 Camry to get a transmission fluid drain and fill (50%exchange) that I scheduled last week with the service advisor Claire. I was told the service would cost me around $150-$160 unless I wanted the more expensive service around $300 which is a total flush (100%exchange). I told Claire I wanted the cheaper of the two. Upon returning to pick my car up and pay last night Claire informed me my total was $320 which I told her was wrong and I had scheduled the cheaper of the two. She said that is not what I told her and I said I wanted the more expensive service (the 100% exchange) and basically called me a liar multiple times. I needed my car for work today but did not want to pay for a service I did not want in the first place and there was no manager to dispute the charge with at 5:30 at night. She wouldn’t even give me his business card. Needless to say I lost time from work today and had to find a ride back to the dealership to dispute my case with the manager so I could get my car back. I lost wages at work and time out of my day because of their service department. The manager Brandon Humbertson never came to pay me the respect to talk to me face to face but did lower the price to what I originally booked my appointment for. When I went out to get my car I found my nice sunglasses sitting wet in the gravel next to my door, they must have fallen out when they moved my car after service. On top of all of this I was told the courtesy car wash was out of order since last week so they couldn’t provide that service. This has happened almost every time I have brought my car to Toyota, the car wash is “out of order” . Funny how the perks you think your getting when you service your vehicle there are in fact not perks at all. My car is about to be paid off and I will not be buying my next vehicle at Toyota again. Mike the sales man was the only best part of that dealership that sold me my car 5 years ago. I wish he worked for a better company because I would give him my business again but not Toyota. More
2024 Tacoma SR5. ..This was by far the most pleasant and stress-free automotive transaction experience of my life. From my sales rep (Brian) to Cheryl in the finance ..This was by far the most pleasant and stress-free automotive transaction experience of my life. From my sales rep (Brian) to Cheryl in the finance department, to Madison (Liz:) in the insurance department, the whole experience was positive. I will definitely be doing business with these folks in the future and I recommend anyone reading this to do the same. More
I must give a special shout-out to the team at Younger Toyota. Their dedication to customer satisfaction shines through, and it’s clear they go above and beyond to ensure every customer leaves happy. It’s Toyota. Their dedication to customer satisfaction shines through, and it’s clear they go above and beyond to ensure every customer leaves happy. It’s dealerships like Younger Toyota that set the standard for excellence in the automotive industry. More
The stereotype is that car dealers lie and the staff at Younger epitomize that stereotype. I hold integrity in high regard and the staff at Younger do not operate at that higher level of ethics and morals Younger epitomize that stereotype. I hold integrity in high regard and the staff at Younger do not operate at that higher level of ethics and morals. More