Younger Toyota

Had the worst experience with the service department last night. If there were 0 stars I would give it. I took my 2019 Camry to get a transmission fluid drain and fill (50%exchange) that I scheduled last wee night. If there were 0 stars I would give it. I took my 2019 Camry to get a transmission fluid drain and fill (50%exchange) that I scheduled last week with the service advisor Claire. I was told the service would cost me around $150-$160 unless I wanted the more expensive service around $300 which is a total flush (100%exchange). I told Claire I wanted the cheaper of the two. Upon returning to pick my car up and pay last night Claire informed me my total was $320 which I told her was wrong and I had scheduled the cheaper of the two. She said that is not what I told her and I said I wanted the more expensive service (the 100% exchange) and basically called me a liar multiple times. I needed my car for work today but did not want to pay for a service I did not want in the first place and there was no manager to dispute the charge with at 5:30 at night. She wouldn’t even give me his business card. Needless to say I lost time from work today and had to find a ride back to the dealership to dispute my case with the manager so I could get my car back. I lost wages at work and time out of my day because of their service department. The manager Brandon Humbertson never came to pay me the respect to talk to me face to face but did lower the price to what I originally booked my appointment for. When I went out to get my car I found my nice sunglasses sitting wet in the gravel next to my door, they must have fallen out when they moved my car after service. On top of all of this I was told the courtesy car wash was out of order since last week so they couldn’t provide that service. This has happened almost every time I have brought my car to Toyota, the car wash is “out of order” . Funny how the perks you think your getting when you service your vehicle there are in fact not perks at all. My car is about to be paid off and I will not be buying my next vehicle at Toyota again. Mike the sales man was the only best part of that dealership that sold me my car 5 years ago. I wish he worked for a better company because I would give him my business again but not Toyota. More

2024 Tacoma SR5. ..This was by far the most pleasant and stress-free automotive transaction experience of my life. From my sales rep (Brian) to Cheryl in the finance ..This was by far the most pleasant and stress-free automotive transaction experience of my life. From my sales rep (Brian) to Cheryl in the finance department, to Madison (Liz:) in the insurance department, the whole experience was positive. I will definitely be doing business with these folks in the future and I recommend anyone reading this to do the same. More

I must give a special shout-out to the team at Younger Toyota. Their dedication to customer satisfaction shines through, and it’s clear they go above and beyond to ensure every customer leaves happy. It’s Toyota. Their dedication to customer satisfaction shines through, and it’s clear they go above and beyond to ensure every customer leaves happy. It’s dealerships like Younger Toyota that set the standard for excellence in the automotive industry. More

The stereotype is that car dealers lie and the staff at Younger epitomize that stereotype. I hold integrity in high regard and the staff at Younger do not operate at that higher level of ethics and morals Younger epitomize that stereotype. I hold integrity in high regard and the staff at Younger do not operate at that higher level of ethics and morals. More

Smooth transaction. Good pricing, and no added mark up’s or unnecessary add ons. Everything negotiated over the phone from NC, and picked up next day! Thanks Richard San Good pricing, and no added mark up’s or unnecessary add ons. Everything negotiated over the phone from NC, and picked up next day! Thanks Richard Santiago! More

I purchase new Highlander 2024 on 28th feb 2024, my sales person was very nice and cooperative .I feel free to deal with him. person was very nice and cooperative .I feel free to deal with him. More

I had such an incredible trade-in and buying experience at Younger Toyota! They were extremely transparent and supportive of my interests. River Weese was absolutely outstanding in answering all my questi at Younger Toyota! They were extremely transparent and supportive of my interests. River Weese was absolutely outstanding in answering all my questions and continues to be my one-stop shop for my new vehicle. Highly recommend! More

I am a Toyota owner for life. I have owned every model (the only exception is the Prius) in the lineup. New to Younger Toyota I was not disappointed. I had a very patient and hone I have owned every model (the only exception is the Prius) in the lineup. New to Younger Toyota I was not disappointed. I had a very patient and honest salesperson, and my questions were answered upfrontly. I appreciated that. The dealership was neat and orderly, clean and well laid out so I could easily find my way around. I think I've found the vehicle I love the mostest, a 2024 Toyota 4 Runner. The only problem is I might add another or two to it down the road. I love cars and Toyota!! Thank you Younger Toyota. Braden, Duane and everyone else who made my experience stress free and nice. More

I had a service appointment on February 19, 2024 to have a transmission and coolant service on my Avalon. The scheduling person Gabby was very capable, competent, and sincere. She was very knowledgeable abo a transmission and coolant service on my Avalon. The scheduling person Gabby was very capable, competent, and sincere. She was very knowledgeable about the process and very kind. More

This dealership exhibits incredible teamwork to ensure the customer is happy and excited about their new vehicle. Would recommend everyday. the customer is happy and excited about their new vehicle. Would recommend everyday. More