
Younger Toyota
Hagerstown, MD
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Excellent service Justin Davis, sales consultant , was very helpful to me in the purchase of a new Avalon Limited. He answered all my questions and if he did not know Justin Davis, sales consultant , was very helpful to me in the purchase of a new Avalon Limited. He answered all my questions and if he did not know the answer he found the answer. I would highly recommend Justin to anyone looking to purchase a vehicle from Younger Toyota. More
Terrible customer service Called to schedule appointment for routine maintenance on a Tuesday night phone rang continuously for about 5 min. Until finaly my call was answered i Called to schedule appointment for routine maintenance on a Tuesday night phone rang continuously for about 5 min. Until finaly my call was answered in a rude manner. However my actuall service was wonderful other than that scheduling the appointment. More
Rav 4 purchase A buck totaled my car! I was in need of immediate assistance to replace my car for work! Being extremely busy with little time on my hands, I called m A buck totaled my car! I was in need of immediate assistance to replace my car for work! Being extremely busy with little time on my hands, I called my agent Tim Moats and told him some basics of what I was looking for in a new vehicle. As he has picked out my last two vehicles which I absolutely loved, he didnt let me down for this one either, he had a rav 4 waiting for me! I have been in it for 1 week now and I have to say, this vehicle is perfect for me! I keep loving it even more! Thanks Tim! More
Smooth Guy Godwin was very helpful. Great Listener and awesome sales person. I recommend this dealership to anyone in the market for a new or used car. Godwin was very helpful. Great Listener and awesome sales person. I recommend this dealership to anyone in the market for a new or used car. More
review of sales experience with brian fearnow and jeff cross excellent service from sales person brian fearnow. and finance manager jeff cross. very friendly, very flexible. competent. available and friendly. excellent service from sales person brian fearnow. and finance manager jeff cross. very friendly, very flexible. competent. available and friendly. bent over backward to accommodate our price desires More
Louis L Lee Jr goes Above and Beyond! I'm about 8 hours away from this dealership. I found a vehicle I was interested in via Cars.com. I came to DealerRater.com and found the "top" salesma I'm about 8 hours away from this dealership. I found a vehicle I was interested in via Cars.com. I came to DealerRater.com and found the "top" salesman at Younger Toyota. I contacted Louis about the vehicle. Over the course of about a week, we exchanged information and documentation regarding the vehicle. The deal itself fell through for multiple reasons (logistics of buying a vehicle across the country, specifics due to the vehicle itself, etc). However, the deal did not fall through because of Louis or Younger Toyota. Louis followed through with everything he said he would do in a timely manner. Since I was out of state but a potential customer, he went above and beyond what would typically be considered "standard service". He acquired several specific photos I was interested in seeing. He was very friendly and courteous throughout the entire process. For anyone interested in purchasing a vehicle from this dealership, without hesitation I would recommend Louis. He's one of the top rated salesman for a reason! More
Pam was super helpful Great experience , thanks for Pam”s help, I can’t say how thankful I am for her great help, insight and attention JAY B FLA Great experience , thanks for Pam”s help, I can’t say how thankful I am for her great help, insight and attention JAY B FLA More
Best Car Purchase Ever! 2019 Tundra!! I know more about cars than most people. Brian was absolutely outstanding in his knowledge of the vehicle. He let me look at multiple vehicles,test dr I know more about cars than most people. Brian was absolutely outstanding in his knowledge of the vehicle. He let me look at multiple vehicles,test drive, and go back & look at them again. I returned to dealership a few days later and asked to drive the Tundra at night. No problem. Very gracious with his time & concern that I got the right vehicle. We got a deal done via email the next day, and a fair trade value for my car. I picked the Tundra up a few days later, he spent a lot of time reviewing the navigation, electronics, helping set the settings, from the radio to the safety features. I wanted a few accessories, they set up the appointments, called me within 5 days to drop truck off, and gave me a free loaner car. Oh, it was a brand new car also. I told so many of my coworkers about this experience, one of them sought Brian out & bought a car from him within a week. They had the same positive experience. This dealership is 30 min away, and I have a Toyota dealership within 2 miles of my house. I will travel to this dealership from now on. I’m also a person who usually does not write reviews. This was a fun, outstanding experience, for a new truck purchase! Joe Angeski More
Tundra frame recall Service rep was great. Loaner car rep was great. Frame spray coating horrible. Overspray on exterior, shocks, wheels, wiring and exhaust. Would not re Service rep was great. Loaner car rep was great. Frame spray coating horrible. Overspray on exterior, shocks, wheels, wiring and exhaust. Would not recommend. Not sure if the frame was even cleaned before being coated. More
The very best car buying experience I've ever had. Working with Matt Hull, Finance Manager, was truly like watching an artist at work. He was so knowledgeable and a true expert at his job. He gave u Working with Matt Hull, Finance Manager, was truly like watching an artist at work. He was so knowledgeable and a true expert at his job. He gave us advice like he was talking with his family. He truly had our best interest in mind as was guiding us through this very important part of the transaction. It was truly a nice conclusion to a very exciting purchase. Our sales person Justin Luttrell was like working with an old friend. From the very start he made us very relaxed and our comfort was important to him. His knowledge of the vehicle 's and and how they would best serve us,it made our choice much easier. We would highly recommend him to any one considering buying a new or used car to talk with Justin, his knowledge and held were priceless to us. More