Younger Toyota
Hagerstown, MD
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This was the best buying experience we've ever had. From getting the price over the internet from Stephanie, to dealing with the best salesman we've ever had the pleasure of meeting,(Louis of course) to the getting the price over the internet from Stephanie, to dealing with the best salesman we've ever had the pleasure of meeting,(Louis of course) to the pain free financing with Eric, it couldn't have been any better. (Unless you would have given us the car Louis!) We would also like to say we were very happy with what we were given for our trade. We are now truly customers for life. Thanks again to everyone. Alan & Kathy Ganoe More
I expect to have a long and happy relationship. I had bought another Toyota from Younger many years ago and was very happy with it. I am so far just as pleased with my new vehicle and its fit to my need bought another Toyota from Younger many years ago and was very happy with it. I am so far just as pleased with my new vehicle and its fit to my needs. The car is fuel efficient, reasonably priced, and I am well acquainted with Toyota's reputation for reliability and low maintenace costs. More
Mr.Eddie Howlett is just awesome. This is my 5th vehicle that I have purchased from Eddie and my fiance's 1st. Everytime I want a new vehicle this man ALWAYS comes through for me. We came in to look and get that I have purchased from Eddie and my fiance's 1st. Everytime I want a new vehicle this man ALWAYS comes through for me. We came in to look and get information on 1 Toyota and left 4 days later with 2 brand new trucks. Eddie worked extremely hard, as he always does, and never pushed us into buying anything we didn't need. People have commented on both of our vehicles and I tell them Younger Toyota and Eddie Howlett. They come as a package. Eddie needs to send me some of his business cards so that I can hand them out! We deeply appreciate all of his hard work and will continue to do business with Eddie in the future. Thank You Susanne Bair & Jon Buffington More
Louis Lee was very professional and helpful with my purchase of my tacoma, I was impressed with the quality of the dealership, nice setup. The fact that I was able to get an online quote through your purchase of my tacoma, I was impressed with the quality of the dealership, nice setup. The fact that I was able to get an online quote through your website that was the selling point for your dealership. More
This Dealership was great. The sales person that assisted me was very knowledgable about the product and had a good personality to boot. I felt very comfortable about the buying experience and at no time did me was very knowledgable about the product and had a good personality to boot. I felt very comfortable about the buying experience and at no time did I feel pressured to buy. The pricing I received (first pass) was very competitive and the deal I got on my trade in was great as well. Win win situation. I would highly recommend buying a vehicle from this dealership. Cory More
Excellent sales staff and the showroom models led to two sales in one month. Brandon Younger has assembled a staff much more user friendly and I hope that his business continues to grow. Adam Dodd is an e sales in one month. Brandon Younger has assembled a staff much more user friendly and I hope that his business continues to grow. Adam Dodd is an excellent salesman and I expect his talents will only continue to flourish. More
Everything was as I was told on the phone, no bait and switch. Made a deal that I could not make at my local dealer in Manassas, VA which I had dealt with for over ten years. The total experience was a switch. Made a deal that I could not make at my local dealer in Manassas, VA which I had dealt with for over ten years. The total experience was a pleasure and well worth the travel. Would highly recommend this dealership to anyone. More
Sales personnel were exceptional in the way they tried to help me decide on purchasing an automobile at this time. My wife and I felt very relaxed dealing with Bill and the manager as well. I did not feel pr help me decide on purchasing an automobile at this time. My wife and I felt very relaxed dealing with Bill and the manager as well. I did not feel pressured and or intimidated in anyway to buy. More
My father and I came to the dealership, we parked down at the used car section and someone immediately came out and spoke to us. My father explained that I was purchasing a new vehicle and he directed us to the used car section and someone immediately came out and spoke to us. My father explained that I was purchasing a new vehicle and he directed us to the upper lot, we walked all over the lot for almost 20 minutes and no one ever came out to us. As we were leaving the gentleman that was from the used car portion came out to talk to us again. We explained that no one spoke to us and we were leaving. He took us up to new cars and found someone to help us. I was very pleased with Hanakah and her service, but the day that I purchased my car was the last day that she was working. I now have no one to contact when I have a problem (and let me tell you there have been some). I purchased my Yaris on 02/21/09 and brought in my down payment on 02/24/09 when I received my settlement check from my car accident. I drove back over to Younger to give them my down payment and everyone ignored me while I was standing in the showroom. Finally somone came up to me and I explained what I needed to do. It was a big problem for anyone to help me so that I could pay for my new vehicle. I was talked down to and was treated like my business really did not matter. I was then called almost a week later and told that my loan did not go through and I needed to come back to re-sign paperwork. I had to drive back to Hagerstown (AGAIN) after work to sign new finance agreements. I was ignored when I walked in the showroom again. I waited 12 minutes this time for someone to speak to me. Then finally whomever the woman that I dealt with that night was a nightmare to work with. She told me that I needed to make my downpayment, I explained that I had brought it in a week earlier. She said, "Well, give me the receipt!" I explained that no one told me that I needed to bring my receipt and it was with my paperwork at home in Martinsburg. She said well, I was told to get the money from you. At this point I was completed fed up with the whole process. My payments have changed, my due date has changed, and I have been treated like a child on two different occasions now at Younger. A few days after that I was called and told that I needed to provide references again for some reason. I had to do all of this the day that I bought my car. At this point I am very very unhappy with Younger Toyota. I live in Martinsubrg and the only reason that I purchased a vehicle that day at Younger is because I was in an accident where my car had been totalled and I had to get a new car quickly. I can guarantee that my father and I will not recommend Younger to anyone at this point. I do want to let you know that I love my Yaris and think that it is a great car, but I have had nothing but trouble with the dealership. More
I was preparing to start a new job that would require me to commute to Frederick every day so I needed to find a reliable used vehicle that was fuel efficient. I discussed what I was looking for with the s to commute to Frederick every day so I needed to find a reliable used vehicle that was fuel efficient. I discussed what I was looking for with the salesman and within a very short time I found exactly what I was looking for. The staff was outstanding to deal with and the price was right where I wanted to be. I would highly recommend this dealership to anyone looking for a high quality used or new vehicle. The variety they have to offer is second to none. More