Younger Toyota
Hagerstown, MD
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It was a pleasure to work with Louis. I found him knowledgeable, friendly and flexible. He did everything he reasonably could to work out a deal that would satisfy us both. I would definitely do bu knowledgeable, friendly and flexible. He did everything he reasonably could to work out a deal that would satisfy us both. I would definitely do business with him again, and that's not a position I often take with any salesperson. More
We are totally Toyota people. We took our car in for and oil change and ended up driving a 2009 Highlander home. We had discussed something a little bigger than the Corrolla, and that day the Highlander cau oil change and ended up driving a 2009 Highlander home. We had discussed something a little bigger than the Corrolla, and that day the Highlander caught our eye!! We love it, Thanks Toyota, we will be back!!!!!! More
The installation of my XM radio in my new prius leave a lot to be desired. It location right next to the windscreen post causes way to many drop outs. It should be installed on the top of the car in the lot to be desired. It location right next to the windscreen post causes way to many drop outs. It should be installed on the top of the car in the rear as most normal installations. Other than this my experience with Younger this time and all previous times has been great. More
The experience was in a way bittersweet , as my mom bought her car on April 15, 2009 and then passed away on April 28, 2009. She did get to drive it and enjoy it while she was alive for those 13 days bought her car on April 15, 2009 and then passed away on April 28, 2009. She did get to drive it and enjoy it while she was alive for those 13 days after . I plan on keeping the car as I am her son and I have enjoyed it so far and have taken it on trip and it performed great More
I will and have given Joe Jacobs all the praise I can. He was as I am a sales consultant. and a problem solver. I do not and would not recomend anyone that is anything less. I appriciate His sincerness. and was as I am a sales consultant. and a problem solver. I do not and would not recomend anyone that is anything less. I appriciate His sincerness. and I really appricate his Listening skills (which by the way is missing in most sales expierienses) I met him told him my needs, he showed me his inventory and suggested what he thought would best serve my needs) but did not push anything. I will highly recomend Joe to any of my friends and family. Please pass this along to Brandon and Joe. Thanks ED More
We were looking for a Corolla that was fairly new and Younger Toyota had online photos and info for their cars. Other dealerships near us did not have Toyota certified pre-owned cars. Reliability was a m Younger Toyota had online photos and info for their cars. Other dealerships near us did not have Toyota certified pre-owned cars. Reliability was a major issue for us. All the sales associates we spoke with were curteous and helpful. We got a great deal on a year-old car and they offered us better loan rates than our credit union had offered. The package we chose includes bumper-to-bumper warrentee for 100,000 miles. They took our trade-in car as the downpayment;even gave us more than bluebook value for it. We were in and out with the car within an hour and a half including getting finance papers signed and touring the service facility. Routine oil changes are free for the life of the car and they have a clean, comfortable waiting room with a popcorn machine and shlushee machine...great for my kids when I travel to have service done. Overall, I would absolutely recommend Younger Toyota to anyone. I would drive the hour to get there to buy my next car. More
Despite the fact that the dealership was rather busy when I visited, the sales associate treated me like I was the only customer he had. He was very helpful in answering my questions and tolerant of my requ I visited, the sales associate treated me like I was the only customer he had. He was very helpful in answering my questions and tolerant of my requests to view several vehicles. I absolutely would recommend this dealership to another person. Even when I went to pick up my new vehicle the following week, the sales associate had another customer walk in moments after me and he still took the time to make sure that I understood my new car. I will say that my kids enjoyed the complimentary snack bar too! More
Two years ago, in August of 2007, I bought a new Rav 4 from Younger toyota. I contacted Stephanie Hudson through the Internet, and met Adam Dodds at the dealership. It was the first positive car-buying from Younger toyota. I contacted Stephanie Hudson through the Internet, and met Adam Dodds at the dealership. It was the first positive car-buying experience I ever had. The Rav 4 was my first Toyota. It now has 66,000 miles on it. I have changed the oil & filters, and must replace the rear windshield wiper blade. That's it, and the car's perfect. Overall, I don't feel comfortable with a 4x4 that kicks out at 25 mph, but it seems to work. I wouldn't change anything else on the vehicle. When I decided to replace my truck, I gave Younger the first oportunity. I emailed Stephanie, then met Adam at the dealership. Adam explained our options and helped us find us an acceptable vehicle, and we put a deposit down. I am completely satisfied with Younger Toyota. I am not completely satisfied with Toyota. The options I want are not available without a significant increase in price, and I had to take options I don't want to get the basic truck I wanted. Toyota should take guidance from Younger, and concentrate on the customer, not what packages can be added to increase profits as much as possible without losing the customer. More
My recent purchase of a Toyota Prius was an excellent My recent purchase of a Toyota Prius was an excellent experience. My call was answered by Adam and he researched the options on the car that I r My recent purchase of a Toyota Prius was an excellent experience. My call was answered by Adam and he researched the options on the car that I requested and responded back to me within an hour. I also visited the Younger website and received a rapid response with a internet price from Stephanie. Upon my visit to the showroom the following morning, I received a warm, friendly welcome from both of them. They both understood that my time was limited due to my work schedule so they were very efficient in discussing the options for my change to leather seats, XM radio addition and had prices ready for mat options and the leather installing. Within less than 2 hours we were able to come to an agreement on the car price and plans were completed for change to leather seats, ordering of desired mats and scheduled installment of a XM radio. Papers were signed and I was on my way back to work. They had both done their homework prior to my arrival and no sales pressure was applied. They both explained the free lifetime oil changes and services available for the best car maintance. I would have no hesitation in recommending to my family and friends, who are car shopping, to contact Stephanie and Adam. THANKS...you all were GREAT to work with!! Donna Kuhn More
I have been researching trucks for a month now and have a pretty good understanding of a fair price, but was told by there salesman that they are the lowest priced in the country. I preceded to tell him tha pretty good understanding of a fair price, but was told by there salesman that they are the lowest priced in the country. I preceded to tell him that he was wrong and offered another dealer that had the EXACT same truck for less. He kept telling me it wasn't the same options. I should know I looked at the truck and he didn't. Then he says to me that his dealership isn't giving a rebate on 08's which is stated on there website which I refer to. His response "well we haven't had those in months, no one does." I named a few and he wouldn't believe me. I thanked him for the info he gave me. 10 minutes after getting off the phone with the guy he sends a copy of an email to the internet manager that says "the customer says he can get a better price, here, there...everywhere" STAY AWAY FROM THIS RUDE DEALER. More