Younger Toyota
Hagerstown, MD
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Jesse was a pleasure to deal with. There was very little pressure and we were able to establish a deal that we were happy with relatively quickly. Everyone else at the dealership was friendly and professi pressure and we were able to establish a deal that we were happy with relatively quickly. Everyone else at the dealership was friendly and professional. Also, the dealerships free oil changes for life was a very nice touch. Great job Younger Toyota...we look forward to dealing with you in the future! More
My experience with Younger Toyota was one of the best car buying experiences I ever had. This was followed by a terrific car servicing experience. I purchased a 2010 Toyota Prius at Younger trading in my old buying experiences I ever had. This was followed by a terrific car servicing experience. I purchased a 2010 Toyota Prius at Younger trading in my old 2005 Prius. I had done my research on-line, and I felt that I received great advice from my sales rep., Jesse, as well as a very fair price on my trade-in. Prius' are still back-ordered, but the dealership kept me informed of my progress on the list, and then they tracked down a new car that had the exact equipment package and options that I specified. The finance and insurance rep, Eric, was quick and efficient, and eased us through the paper-signing, titling, etc. The car sparkled and was perfect when I went in to get it. As you know there was a recall recently for the 2010 Prius. The service department was fantastic in arranging a time for my repair that met my busy schedule, and they even had hoagies and hot dogs available in their very comfortable waiting areas when I brought the car in. The waiting areas are equpped with multipe TVs and comfortable seats, by the way. The sales folks greeted me warmly during my service visit; I felt like I was at "Cheers" where everyone knows your name. They do customer service right. More
My buying experience was informative and stress free. I found Stephanie Hudson to be extremely courteous, professional and she displayed a high level of both product and sales process knowledge. I belie found Stephanie Hudson to be extremely courteous, professional and she displayed a high level of both product and sales process knowledge. I believe I received a very fair price for both the 4Runner I purchased and for the Tacoma I traded in. Lastly, when I took delivery of my new 4Runner it was in immaculate condition and every feature was explained to me in great detail. I would and will highly recommend both Younger Toyota and Stephanie Hudson to my friends and contacts looking for automotive sales and/or service products. More
Stephanie and Bill made the entire transaction as simple and expedient as possible. They exceeded my expectations in handling the purchase of the new vehicle and the trade-in of my old vehicle. They were and expedient as possible. They exceeded my expectations in handling the purchase of the new vehicle and the trade-in of my old vehicle. They were professional, clearly knew their product and the process, and were a pleasure to get to know during the process. More
"Satisfied Returning Customer" Review posted by John "Satisfied Returning Customer" Review posted by John Rock from Hagerstown, MD Employee(s) I worked with: Joe Jacobs, Cheryl & Eric, Ed Key, Da "Satisfied Returning Customer" Review posted by John Rock from Hagerstown, MD Employee(s) I worked with: Joe Jacobs, Cheryl & Eric, Ed Key, Dave Carroll Would I recommend this dealership? YES Review: I have purchased several Toyotas from Younger in the past year and a half. Everyone including Dave Carroll the dealership manager, Joe Jacobs my salesman, Cheryl or Eric the business managers and Ed Key my service associate have provided service above and beyond what would be considered EXCELLENT. I have consistently experienced personal attention in every department and any time that I had a question or concern the appropriate department responded promptly to resolve the issue. I WOULD DEFINITELY RECOMMEND YOUNGER TOYOTA TO ANYONE LOOKING FOR A RELIABLE, TRUSTWORTHY AUTO DEALERSHIP More
I'm very pleased to say the least! It was time for me to purchase a new truck,and Marty told me about their Truck champion Joe.I was a little skeptical when I first met him,but the more we talked the better purchase a new truck,and Marty told me about their Truck champion Joe.I was a little skeptical when I first met him,but the more we talked the better I felt.He was'nt pushy at all,he worked with me to see what I needed.I had to order the truck I wanted,so Joe kept me informed via email.When the big day finnaly came I had a few unexpected problams,but Joe & Cheryl helped throu it the best that they could.I'm now the proud owner of a green 2010 tacoma. More
They made it so easy for me to buy a car. Joe really listened to what I wanted and helped me find exactly what I was looking for! They were friendly and really cared that I was satisfied. Joe was very listened to what I wanted and helped me find exactly what I was looking for! They were friendly and really cared that I was satisfied. Joe was very respectful and didn't treat me (a woman) like I had no idea what I was doing. He showed me options on leasing so now I'm going to have a new car every three years. I will definately go back to Younger again! More
I CAME IN FOR A CAR WASH AND WAS TOLD THAT NO ONE WAS AVAILABLE TO DO THAT.I TOLD THE SERVICE WRITER THAT IS NOT WHAT I WAS TOLD WHEN I BOUGHT MY VEHICLE. I THEN WENT TO SEE STEPHINE AND SHE SAID THAT SH AVAILABLE TO DO THAT.I TOLD THE SERVICE WRITER THAT IS NOT WHAT I WAS TOLD WHEN I BOUGHT MY VEHICLE. I THEN WENT TO SEE STEPHINE AND SHE SAID THAT SHE WOULD TAKE CARE OF THE CAR WASH. STEPHAINE ALSO SAID THE TIRE PRESSURE WARNING LIGHT WAS ON AND THAT THEY ALSO TOOK CARE OF THAT.I THINK THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT.!!!!! More
Wanted a black forest pearl RAV4 Base 2WD as my first new car purchase. Younger was one of the few dealers who had it, and I got an internet price right away from Stephanie. I put a hold on the vehicle for $ car purchase. Younger was one of the few dealers who had it, and I got an internet price right away from Stephanie. I put a hold on the vehicle for $500, and Joe kept in touch with me so that everything could be as smooth as possible when I went down to get it (I lived 2.5 hours away). When I got there, I just filled out the paperwork, got the price I received online, and drove it out the door. Took a few hours but everything worked out. Overall, it was great experience dealing with Joe, Stephanie, and Younger. More
I received a fast response and follow up by the people I was dealing with. The salesmman was very friendly and did not presser me at any time which made it very easy to ask any questions and made the purch was dealing with. The salesmman was very friendly and did not presser me at any time which made it very easy to ask any questions and made the purchase of the car an enjoyable experience. Stephanie was also very friendly and made a point to come out and introduce herself to us. Overall a great experience by both people. More