Younger Toyota
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 1,591 reviews
Felt that they over booked in the service department, which caused us to wait 1 1/2 hour for oil change and tire rotation. The entire lobby was full. My husband waited two hours the same day for oil chan which caused us to wait 1 1/2 hour for oil change and tire rotation. The entire lobby was full. My husband waited two hours the same day for oil change and new tires. They should not book more than they can handle in an hour. Saturday is our only day to do errands and we don't have two hours to just sit and wait for a vehicle oil change especially when you make appointments ahead of time. If you have 10 mechanics, you don't schedule 20 people for the same time slots, then everyone has to wait. More
The work that was on the we owe from the purchase of the used vehicle was completed and seems to have fixed the problem but the exhaust now has a whistling noise when accelerating. I am unsure if this will used vehicle was completed and seems to have fixed the problem but the exhaust now has a whistling noise when accelerating. I am unsure if this will be under warranty so will probably have a 3rd party look at it and diagnose. Rick Mocarski 304-820-8308 More
Because they have provided the fastest, friendliest and most efficient service department we have ever used. Routine service was included with the purchase of the vehicle. However, the vehicle is a low mi most efficient service department we have ever used. Routine service was included with the purchase of the vehicle. However, the vehicle is a low mileage vehicle so the service department instituted a special maintenance plan which saves on unnecessary service of the vehicle. More
They are convenient and do not keep me waiting too long and complete the necessary repairs. They know what service needs to be fone and they give price quotes before completing so you can decide to have th and complete the necessary repairs. They know what service needs to be fone and they give price quotes before completing so you can decide to have the service or not. And they wash the car when done. More
My 2010 Prius was in for it's 10,000 mile oil and filter change and rotate tires. They waited on me upon my arrival, changed my oil to the newly recommended synthetic oil for free since I have the Younger f change and rotate tires. They waited on me upon my arrival, changed my oil to the newly recommended synthetic oil for free since I have the Younger for life oil changes and rotated my tires in a very timely fashion. I didn't have to wait long for the service. Very pleased with my 2010 Prius and Younger Toyota'S Service, so far so good. The car wash must have turned both my side mirrors outward and I didn't notice it until I was out on the highway, so I had to pull off the road and stop and put them back. More
I continued to be very pleased with the Service dept at Younger Toyota! We brought our vehicle in for service as a result of the Toyota manufacturer's recall for the acceleration pedal. They provided ver Younger Toyota! We brought our vehicle in for service as a result of the Toyota manufacturer's recall for the acceleration pedal. They provided very courteous and professional service and made every effort to complete the work in a very efficient and expedient manner. I also appreciated that they had a courtesy van available. I would highly recommend this dealership! More
Everything was great, the only thing that brought down my review was that the carwash was very badly done. It seems as if it was done in a very big hurry. Lots of parts on the body were left dirty. Hope this review was that the carwash was very badly done. It seems as if it was done in a very big hurry. Lots of parts on the body were left dirty. Hope this could be improved. A great carwash puts a ribbon on great service. A bad carwash, makes the client drive away feeling cheated. Regards, Jorge Carmona More
Mr Bill Martin was an exceptional salesperson to work with. I have been buying new and used vehicles for over 30 years, and this was the most pleasurable dealer experience bar none! Bill made sure all with. I have been buying new and used vehicles for over 30 years, and this was the most pleasurable dealer experience bar none! Bill made sure all of our questions were promptly answered. He let us shop at our own pace with no pressure tatics used, which I hate. My wife and I were not planning on buying that day, but our experience was so good and the price was decent that we bought not one but two vehicles. We were in the market for a FJ Cruiser, but ended up buying a 2010 Prius, and a 2010 Venza. I would definately seek out Mr. Bill Matin for my future vehicle needs. Sincerely, David L. Meyer More
I brought my 2008 Camery in for service and the Service Advisor Jason provided outstanding customer service and fully explained the worked that was to be performed on my car while I waited. I have always h Advisor Jason provided outstanding customer service and fully explained the worked that was to be performed on my car while I waited. I have always had great experiences at this dealership although this time was exceptional. Thanks for the great service! More