Younger Toyota

I have had to return with a reoccurring problem with water coming in my right speaker. It came through the drain tube from the sunroof. Each time Bruce waited on me and I was pleased with the service. water coming in my right speaker. It came through the drain tube from the sunroof. Each time Bruce waited on me and I was pleased with the service. Just Monday, I stopped by with a problem. My engine light was on! Of course I was frantic. Bruce walks out to my car. Opens the gas trap door and says, "your gas cap is loose" Give it a day or two and the light will go out. If not, bring it in and we'll reset it for you! Lo and behold one week to the day, it went out! No charge to the customer! He is always even tempered and more than fair. I own a business, I'd love having a few employees like Bruce. He upholds the good name of YOUNGER. More

Everyone at Younger Toyota are friendly, informative, and very patient. They take time to answer your questions and explain anything you don't understand. From the Service employees to the Cashiers, you ar very patient. They take time to answer your questions and explain anything you don't understand. From the Service employees to the Cashiers, you are made to feel that you are special. I have recommended Younger Toyota to many of my friends. I do hope they will buy their next Toyota from Younger. I really like how Cindy, of the service department, notifies me when my 2008 Yarus is in need of service. The employees of Younger Toyota make thier customers feel like family. I feel like I have "real" friends at Younger Toyota. Kay Britt 503 Lynnehave Drive, Suite 5 Hagerstown, Maryland 21742 More

I have always received excellent service from Younger Toyota. The people are friendly and efficient. I always receive a call if additional work is needed and I appreciate that a price is quoted. I nev Toyota. The people are friendly and efficient. I always receive a call if additional work is needed and I appreciate that a price is quoted. I never have long waits for my car to be serviced. I am totally satisfied with Younger Toyota! More

VSC light was on dashboard.Called service department said VSC light was on dashboard.Called service department said they did not know anything about light and had to put car on computer.Brought car in and sp VSC light was on dashboard.Called service department said they did not know anything about light and had to put car on computer.Brought car in and spent $95.00 to tell me gas cap was not on tight.Car tech should have knowledge to check this first before performing a computer check.I got ripped off. More

The overall service was great, but the cost was unexpected. When I purchased the Certified Preowened Tacoma I was informed I would receive Free Oil Changes for the life of the vehicle. However I ha unexpected. When I purchased the Certified Preowened Tacoma I was informed I would receive Free Oil Changes for the life of the vehicle. However I had to Pay $34.20 to cover the difference between standard oil and Mobil 1 which the original owners chose to use. I was not informed of this policy during purchase, and the sales person should have known because there was a Mobil 1 sticker under the hood. Thanks, Jim JENBAR LLC More

Checked in by woman as man still at lunch (I was early.) Both personable and helpful. A very pleasant waiting room with various food available at no charge. Gentleman consulted with me about expensive re Both personable and helpful. A very pleasant waiting room with various food available at no charge. Gentleman consulted with me about expensive repairs & explained the repairs. Agreed and he advised me of approximate time required. Agreed. I would like to make a special point of acknowledging the woman who took my final payment & checked me out. She was very pleasant, explained the bill, and ended my car repair experience on a very positive note! More

Came in for my first oil change on a 2010 Prius. It took two phone calls to set up an appointment because they were pretty busy, but they were able to accomodate my schedule. Getting the car into the servi two phone calls to set up an appointment because they were pretty busy, but they were able to accomodate my schedule. Getting the car into the service area couldn't be easier, you pull up to the garage door, it opens, you pull in, talk to a service rep, and proceed to the customer waiting area. The waiting area is VERY nice. Free wi-fi, a Wii for the kids (big or small), free coffee/beverages, free pastries (I think they offer free hotdogs later in the day), etc. The service was done fairly quickly with no problems. The only thing they didn't do was the free car wash that was supposed to come with the service. They probably didn't do it because it was raining, but the car had a bunch of bugs on the hood that I was hoping they would get rid of for me. More

I was very impressed that Mr. Younger himself spearheaded the effort toward finding me a new vehicle for my family. He took out the time to personally ensure that I got into the best vehicle for my needs, at the effort toward finding me a new vehicle for my family. He took out the time to personally ensure that I got into the best vehicle for my needs, at a price that I was comfortable with and could afford. The salesmen who assisted with the whole acquisition, Phil Young, was polite, enthusiastic, and attended to my every need. John Lowry, ensured that the whole process ran smoothly, and took care of having my trade-in vehicle properly appraised. This was the most enjoyable experience that I have ever had at any car dealership, and because of that, I am a Younger customer for life. Thank you all, Michael U. More

I currently own a 2008 Toyota Prius with 90K miles on it. I drive about 1000 miles per week so proper maintenance is essential to keeping my car up to the task. I choose Younger Toyota for all of my service I drive about 1000 miles per week so proper maintenance is essential to keeping my car up to the task. I choose Younger Toyota for all of my service needs because I have been a customer now since the year 2000 and they have earned my trust as a dealership as well as a great service provider. As for service, they are by far the best I've ever had when it comes to cars. Since I work in Washington DC, finding time to schedule car service is really hard and I usually have a small window to work with but they always fit me in somehow even at times when I call and request service the same day. I called in and scheduled my service as usual. Later I got an e-mail notification that my appointment was locked in. You can also make appointments via the Younger website which is great when you are at work and don't feel like calling or you don't want others listening to you schedule car service. Apron arrival to the Younger service bay I'm always greeted with a happy and very professional service team. They get me in quick and make sure they understand exactly what service I am requesting. Next I'm presented an awesome waiting area complete with an upscale atmosphere, free food and drinks, nice soft chairs, flat screen TV, and a separate kids section to keep the little ones happy while you wait. Once the service is complete the most important thing, as we all know, is how much! I can tell you I never have to worry about the costs being too high! For me, my last service was a simple oil change. It was about $28. Yes, I could go to a "Lube" shop but by going to Younger I get the piece of mind I deserve because I know that a factory trained technician has inspected my engine while changing the oil and will also tell me about any issues they may find. And after all this they also take the time to wash my car at no extra cost. I'm very happy with the service I get at Younger Toyota and recommend them 100% to anyone who may be interested! Rob D. Falling Waters, WV. More

I took in my 1988 MR2 to have the cable that opens the trunk replaced. While it was there I asked Jason to have the supercharger fluid changed and to have the whole car checked out. The recommendation was trunk replaced. While it was there I asked Jason to have the supercharger fluid changed and to have the whole car checked out. The recommendation was to have brakes flushed and fluid changed as well as drain and replace the manual transmission fluid. While checking out the rest of the car they found that both of the rear tie rods were bent. All the parts were ordered and installed. After the tie rods were installed they discovered all of the alignment parameters were completly wrong and corrected them. After I picked up the car I still had a problem with the trunk opening. When I took it back Jason personally determined that the lock needed adjustment and fixed it himself. Throughout the entire process (5 business days)Jason kept me updated with the status of the work, the costs, and when it would be completed. I am very satisfied with the work done at Younger Toyota. More