Younger Toyota
Hagerstown, MD
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I received friendly and high quality care at Younger Toyota. My customer service representative answered each of my questions and explained, in detail, the needed service for my vehicle. Fortunately, Toyota. My customer service representative answered each of my questions and explained, in detail, the needed service for my vehicle. Fortunately, I was able to take the shuttle home and due other chores while Younger was servicing my SUV. I would highly recommend Younger Toyota to my family and friends. More
I have a classic (hot rod) 1955 Oldsmobile that I was cruising the lots with looking for a selection of new trucks to choose from. Guess the other dealers had some preconceived notion that I wouldn't be cruising the lots with looking for a selection of new trucks to choose from. Guess the other dealers had some preconceived notion that I wouldn't be serious about a new vehicle unless I was in something that looked like a trade in. Pulled into Younger Toyota at closing time and a salesman asked if he could assist me. Went for literature per my selection request and I said I'd be back during the next day during regular hours. True to my word and we are searching for the best selection for my purpose. Thanks again for your quick, prompt friendly service already! Jerry Mullenix More
The service greeter who met us was very helpful and he did the DVD navigation installation himself while we waited briefly. I wish I had known that the DVD went into a different slot under the dash as I did the DVD navigation installation himself while we waited briefly. I wish I had known that the DVD went into a different slot under the dash as I could have done the installation myself. Thanks. More
We also took our 2004 XB Scion in to Service for a new wheel cover. EVERYONE there was VERY HELPFUL and VERY considerate. We're coming back! Thanks! Our new car experience was also fantastic -- ALEX w wheel cover. EVERYONE there was VERY HELPFUL and VERY considerate. We're coming back! Thanks! Our new car experience was also fantastic -- ALEX went over and above to be very helpful and honest -- we love our new Scion. More
I always get quick check-in from one of the 4 or 5 people I always get quick check-in from one of the 4 or 5 people in the reception office. After seeing about all my concerns about the vehicle, I'm alway I always get quick check-in from one of the 4 or 5 people in the reception office. After seeing about all my concerns about the vehicle, I'm always welcomed to the waiting area. Coffee, donuts and pastries, bottled water, other beverages free to settle into the lounge area to read and watch television. Hot dogs, and treats from Quiznos are added for the lunch crowd. If they didn't have such fast service, including a car wash, I felt like I could spend the day in comfort. More
Our '09 Corolla is the 7th Toyota we have bought from Our '09 Corolla is the 7th Toyota we have bought from Youngers. We are always greeted and treated very well by every staff person we come in conta Our '09 Corolla is the 7th Toyota we have bought from Youngers. We are always greeted and treated very well by every staff person we come in contact with - whether initiated by you or by us. And we are completely satisfied with the products we purchase, the quality of work, and especially the customer service. We have never had any major problems with our cars and that is why we continue to return time after time. Fortunately, we never had any experiences like the one's that precipitated the recalls. And that (the recalls) will not influence our decision to choose Toyota in the future. So, you can expect to see us when we are ready to consider another car (perhaps a Hybrid) in the future. More
I have had to return with a reoccurring problem with water coming in my right speaker. It came through the drain tube from the sunroof. Each time Bruce waited on me and I was pleased with the service. water coming in my right speaker. It came through the drain tube from the sunroof. Each time Bruce waited on me and I was pleased with the service. Just Monday, I stopped by with a problem. My engine light was on! Of course I was frantic. Bruce walks out to my car. Opens the gas trap door and says, "your gas cap is loose" Give it a day or two and the light will go out. If not, bring it in and we'll reset it for you! Lo and behold one week to the day, it went out! No charge to the customer! He is always even tempered and more than fair. I own a business, I'd love having a few employees like Bruce. He upholds the good name of YOUNGER. More
Everyone at Younger Toyota are friendly, informative, and very patient. They take time to answer your questions and explain anything you don't understand. From the Service employees to the Cashiers, you ar very patient. They take time to answer your questions and explain anything you don't understand. From the Service employees to the Cashiers, you are made to feel that you are special. I have recommended Younger Toyota to many of my friends. I do hope they will buy their next Toyota from Younger. I really like how Cindy, of the service department, notifies me when my 2008 Yarus is in need of service. The employees of Younger Toyota make thier customers feel like family. I feel like I have "real" friends at Younger Toyota. Kay Britt 503 Lynnehave Drive, Suite 5 Hagerstown, Maryland 21742 More
I have always received excellent service from Younger Toyota. The people are friendly and efficient. I always receive a call if additional work is needed and I appreciate that a price is quoted. I nev Toyota. The people are friendly and efficient. I always receive a call if additional work is needed and I appreciate that a price is quoted. I never have long waits for my car to be serviced. I am totally satisfied with Younger Toyota! More
VSC light was on dashboard.Called service department said VSC light was on dashboard.Called service department said they did not know anything about light and had to put car on computer.Brought car in and sp VSC light was on dashboard.Called service department said they did not know anything about light and had to put car on computer.Brought car in and spent $95.00 to tell me gas cap was not on tight.Car tech should have knowledge to check this first before performing a computer check.I got ripped off. More