Younger Toyota
Hagerstown, MD
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Everyone, including Cheryl in finance, was absolutely awesome. I had a great experience and I will buy my next car from you. Louis Lee is wonderful and so is the manager. Wish I could remember his nam awesome. I had a great experience and I will buy my next car from you. Louis Lee is wonderful and so is the manager. Wish I could remember his name and I apologize. Thanks again! Laura xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More
I showed up without an appointment and the young lady that came out to meet me was very friendly and very helpful. She was able to get my car in for an oil change and whatever else was needed. She explai that came out to meet me was very friendly and very helpful. She was able to get my car in for an oil change and whatever else was needed. She explained to me that it could take 45 minutes or more. I was very comfortable in the waiting lounge and had several cups of coffee and since I had not had any breakfast I had a toasted bagel. Shortly thereafter my car was ready and even washed. A very nice begining to my saturday morning. More
As usual, my experience was very positive from the moment I walked in with my vehicle - friendly, helpful staff who are very professional. I continue to deal with Younger Toyota because of their honesty and I walked in with my vehicle - friendly, helpful staff who are very professional. I continue to deal with Younger Toyota because of their honesty and helpfulness during each visit. Thanks!! Kaye Chesemore More
I called on Wednesday to set up an appointment for recall work on 2010 Corolla. I was told an 8:00 appointment on Thursday was available. I asked if I could drop off the car that evening since I would be b work on 2010 Corolla. I was told an 8:00 appointment on Thursday was available. I asked if I could drop off the car that evening since I would be busy at 8:00 on Thursday. When I dropped off the car I asked how long the work would take and was told two hours. My concerns began when I showed Bruce about a sharp edge on the center console where the two pieces join. He felt the edge and agreed that it was sharp but there was nothing he could do about it. He did say that they could take care of the piece of double sided tape that was exposed at the edge of the dash and the post by the windshield. On Thursday i called around 12:00, since I heard not herad anything yet, to be told that the work on my caqr and not yet started. I recieved a call from Bruce about half an hour later to be told that he did not know that I needed my car at 10:00. I just told him of my confusion since I assumed that if i had an 8:00 appointment and it took two hours that the work should surely be completed by 12:00 when I called. He told me that I really didn't have an 8:00 appointment since i had dropped off the car the night before. I really didn't understand this so he told me that if I had waited there then it would have been worked on right away but since it was considered a drop off I guess it gets worked in when there is a space. This is my first Toyota ans younger experience. I am concerned about future visits and any future concerns about the way the car was assembled of the car. More
The service team at Younger Toyota is top notch. Usually get an appointment within 1-2 days of calling, or via internet. The man who greets me upon pulling into the service bay is so nice. Sorry I don't kno get an appointment within 1-2 days of calling, or via internet. The man who greets me upon pulling into the service bay is so nice. Sorry I don't know his name, but it starts the visit off on a positive note. He was even that sweet on a recent 100 degree day! My service advisor, Bruce is efficient and always give clear explanation of recommendations and expectations. Younger has a terrific waiting area w/ food, beverages, TV; clean & comfy. You could bring your laptop and get some work done or just chill. Price of parts & service is high, but it's worth it knowing that my Prius, going strong at over 170,000, is getting proper care. It's long out of the warranty period and I could take it to another service facility, but I'm leery of getting some untrained mechanic that isn't familiar with hybrids messing around. Overall a great dealership. We've bought 4 cars there. More
We had a great experience at Younger. Jesse Torreyson was a likable, professional, and well-mannered salesman. he listened to our needs and concerns, and did all he could to meet them. The showroom at was a likable, professional, and well-mannered salesman. he listened to our needs and concerns, and did all he could to meet them. The showroom at Younger had plenty of games and goodies to keep our 7 and 5 year old children occupied and happy throughout the deal. I would recommend Younger to everyone. Just ask for Jesse when you walk through the door. More
I think over the years many car dealerships had to respond to some challenging economic times. Younger Motorcars has done an excellent job of focusing on its customers recognizing that we all have cho respond to some challenging economic times. Younger Motorcars has done an excellent job of focusing on its customers recognizing that we all have choices. I still commute from Frederick because I know the folks in both sales and service are some of the best in the business. More
I had oil changed and tire rotation. I was amazed on how quickly I was in and out. Staff are always friendly and helpful. Great waiting area to wait in. Sales personal is friendly to talk to while waiting t quickly I was in and out. Staff are always friendly and helpful. Great waiting area to wait in. Sales personal is friendly to talk to while waiting too. Once again, great experience! Thanks so much. More
Had a wonderful experience! Amazing waiting area (I had my two kids with me and they were very entertained). The array of food provided for service customers is outstanding - I have never seen such provis my two kids with me and they were very entertained). The array of food provided for service customers is outstanding - I have never seen such provisions at any other dealership. Plus Bill Merriam was great to work with after our experience at Darcars in Frederick. I highly recommend this dealership! More
I bought my truck at Fitzgerald and then there was the rust recall. Fitzgerald kept telling me they were not certified to do the spraying but Rhonda Green who works at Younger told me she could get me in rust recall. Fitzgerald kept telling me they were not certified to do the spraying but Rhonda Green who works at Younger told me she could get me in and the next day she called and said to bring it right over. Great service from younger!!!!!! If i ever need a new truck i will come back to Younger Toyota. More