Younger Toyota
Hagerstown, MD
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I have used Younger Toyota for over a decade and have been a very satisfied repeat customer. I have owned 4 Toyotas over the years, two purchased at Younger. The sales staff is genuine and non-pushy, ea been a very satisfied repeat customer. I have owned 4 Toyotas over the years, two purchased at Younger. The sales staff is genuine and non-pushy, easy to do business with . . . imagine that. Bill Merriman, my service technician, walked me through each step of the servicing process from the 30,000 mile check-up, the re-calls (all cars will have these sooner or later) repair status, ordering replacement parts to when the car would be ready for pick-up. Bill made calls to Michelin to verify my tire's warranty, ultimately saving me money. Anthony Curtis, the service manager, was available to answer additional questions and also helped me to maximize my savings. Camy checked me out at the cashier's office and was personable, knowledgeable and efficient and has a great work ethic (this is her second job, she also works at the local hospital). Younger sends out awesome coupon deals that you can actually use toward service appointments. There is always an abundance of snacks and drinks, television(s) and comfy sofas in the customer lounge which is very homey, especially when you have children. Bottom line, Younger Toyota treats you like family. Stephanie O. More
I bought my 2009 Camry from Younger Toyota, and I have been thrilled with both the car and the service. My appointment this week was for the 12 month oil change, and everyone was friendly and I was in an been thrilled with both the car and the service. My appointment this week was for the 12 month oil change, and everyone was friendly and I was in and out of there quickly. I would recommend Younger Toyota to all my friends. This is my first Toyota, and it was a great decision. More
This was my first car purchase, so naturally I was extremely excited but also quite nervous! My family has been buying cars from this dealership for years, so they encouraged me to go to this dealers extremely excited but also quite nervous! My family has been buying cars from this dealership for years, so they encouraged me to go to this dealership first. After asking me what I was looking for specifically as well as what my priorities were in a car, within 1 hour, the staff had found me a great car for a very affordable price that fit what I was personally looking for in a used car. But on top of that, the sales man, Jim, was very friendly and seemed to be just as excited as me about helping me buy my first car. I also appreciated that the finance manager was patient and explained everything clearly and was willing to answer any questions I had. The main reason I would recommend this dealership is because they listened to what I wanted and then helped me find it, as opposed to trying to sell me what they wanted to get off their lot that day. More
When searching for a new car, this was one of the dealerships that stuck out in my mind. They were so so friendly and so helpful. They were interested in what I needed and wanted to help us get what dealerships that stuck out in my mind. They were so so friendly and so helpful. They were interested in what I needed and wanted to help us get what I needed. When actually buying and negotiating, they put in as much effort to help me get the car that was best for me. They gave us the star treatment in while waiting and then they continued to inform us that we had free oil changes, and free manicures on certain days. They made this car buying process so easy. I would recommend them to everyone and anyone!!! They wowed me!!! More
I had mentioned whether or not the car wash was working and the reply was that my car would be hand washed which surprised me. I asked if that included the windows and she asked if I needed it done. I said and the reply was that my car would be hand washed which surprised me. I asked if that included the windows and she asked if I needed it done. I said the windshield could use it as there always seems to be a film that develops on it. They did them all!! I was so surprised and pleased. Thank you!! More
Younger Toyota gets a great rating from me because they kept me informed before, during and after the service. They did what they said they were going to do and the job was performed with quality. The auto kept me informed before, during and after the service. They did what they said they were going to do and the job was performed with quality. The auto body work was flawless. I would higly recommend Youger Toyota. More
A very relaxed and friendly atmosphere. Jim Hebb was very helpful in finding us the right vehicle. He showed us a vehicle that was fairly new to the lot. We would probably not have looked at it if Jim had no helpful in finding us the right vehicle. He showed us a vehicle that was fairly new to the lot. We would probably not have looked at it if Jim had not pointed it out. It was the car we ended up buying. Thanks Jim for your patience and coming to work on your day off so that we could complete the paper work. More
In reference to my recent visit to Younger Toyota, I have had very good experiences with the Younger Toyota Service Dept. I have 3 Toyota vehicles & I always request a specific Technician, Mike Krepps, to s had very good experiences with the Younger Toyota Service Dept. I have 3 Toyota vehicles & I always request a specific Technician, Mike Krepps, to service my vehicles. He is very knowledgeable and has always done a Great job. I usually talk to Bruce, the Service Advisor, who has been very helpful with scheduling my appointments with Mike, even on short notice. I have been very happy with my dealings with Younger Toyota. More
I was looking for a used Rav4 and a friend of mine recomended that I go see Joe. I got there at 6:15 pm & was driving my Rav4 home at 8:30 pm. Joe was friendly, helpful & not pushy. He explained the v recomended that I go see Joe. I got there at 6:15 pm & was driving my Rav4 home at 8:30 pm. Joe was friendly, helpful & not pushy. He explained the vehicle's features without assuming I knew what certain things were & without making me feel stupid. My mom & cousin came with me & he was just as friendly & nice to them as he was to me. I have been looking for a SUV for several months & have dealt with a lot of dealers. I would recommend Joe to anyone looking for a new or used car. I'm looking forward to my 1st free oil change & manicure:) More
Bill was very nice and very helpful. He explained everything to me in a manor in which I could understand. I loved the fact that he was there for ME and not running around talking and messing with ot everything to me in a manor in which I could understand. I loved the fact that he was there for ME and not running around talking and messing with other customers/workers. Unlike other dealers I have gone to, where I felt like they were too worried about other people, Bill was either with me or working on getting my papers through to finace. He knew a lot about the cars and what was going to work best for me and my buget situation. Most importantly, I love my new car. Wonderful job. More