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Younger Toyota

Hagerstown, MD

4.5
1,591 Reviews

1945 Dual Highway

Hagerstown, MD

21740

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Showing 1,591 reviews

September 24, 2010

I arranged for my 2010 Prius to receive 15,000 mile servicing. I was able to get an appointment on the day and time of my choosing within a week of having called. The service work was completed promptl More

by fhearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Christensen, Bruce Christensen
September 22, 2010

I will let you know if the answer is yes to recommending the dealership, after my next experience. It has not been the most positive experience getting things fixed on the car that I purchased. Customer ser More

by #1shay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Moats and Cindy in service
September 22, 2010

Asked for price online, got no quote but asked to come in. Wrote that I was very busy that week, could they provide me with a quote. Again just got email replies asking me to come in for test drive. Re More

by WantedAcar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse and Mark
Oct 28, 2010 -

Younger Toyota responded

WantedACar - thanks very much for your feedback and we apologize that you never received your price quote. I have looked high and low for your information and email in our system that keeps track of all this but I'm not having any luck. Either way, thanks for bringing this to light and we will use your feedback here to improve our email communications with our potential clients. Dave Carroll General Sales Manager Younger Toyota

September 22, 2010

5,000 Mile Maintenace/Service: My wife and I showed up 5,000 Mile Maintenace/Service: My wife and I showed up approximately 15 minutes prior to our appointment time. The appoinment was for 11:30 A.M. o More

by jmsites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only lady in service on 9/18/10
September 21, 2010

Tim was great with us with the purchase of our 2008 Altima. He explained all of the service features on the car and was a joy to deal with. We had been to other dealers and my wife was really turned More

by shiftyvt36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Moats, Tim Moats
September 21, 2010

I submitted an online request on a car and had responses from John and Rick within 15 minutes. We never felt pressured at any time and Rick really listened to our needs. We ended up buying within our pric More

by pba1770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick King, John Lowry, Rick King
September 19, 2010

Pat made shopping for a vehicle a dream. After being at the Mitsubishi dealer down the road and experiencing a high pressure salesman Pat was a relief. He let us drive what ever we asked to drive. He help More

by Beevus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patric Herbert, Pat Herbert
September 16, 2010

Jesse Torreyson did a very good job with me purchasing my Scion TC. He was very friendly, and very knowledgeable. He had an answer to most every question I had and if he didn't have the answer he went and f More

by bulldawgae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Torreyson, Jesse Torreyson
September 16, 2010

I "heart" Younger Toyota!!! There dealership is first rate. From sales to service, they know what makes a customer happy. The waiting room is totally designed for customer comfort, from wifi and severa More

by samsgrammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason N.
September 13, 2010

I took my Prius in for an oil change. Service personnel were friendly andn helpful. The waiting area was chock full of snacks, food and refreshments while I waited for my car. There was a TV area for both More

by rszing77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Neiderer
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