Younger Toyota

Had to have some work done on our new Highlander and the Had to have some work done on our new Highlander and the entire process could not have been more pleasant. Everyone was curtious and efficient. The i Had to have some work done on our new Highlander and the entire process could not have been more pleasant. Everyone was curtious and efficient. The items I had placed on the Highlander looked great. The alignment took some time to remove the slight pull to the left, but was done just right. As a long time Younger customer the service is one of the reasons I continue the relationship. More

Greg was a great salesman to work with, even though we were looking around for sometime he was the first to approach us and asked if we needed any help. I told him what we were looking for and he said he were looking around for sometime he was the first to approach us and asked if we needed any help. I told him what we were looking for and he said he would help us. He was waiting for an appointment that was not on time and most likely late. He was very friendly and seem enthusiastic about selling cars. He was very knowledgeable and showed his experience in information he provided on how the Prius we bought performed. This is the second car we have purchased from Younger Toyota and we had a much better experience then the one we purchased 2 years ago. More

When I had scheduled the appt. by phone I was told that, after a review of my car's service record, all that I would need would be a routine oil change. I really didn't think that was correct according to after a review of my car's service record, all that I would need would be a routine oil change. I really didn't think that was correct according to my Toyoto service booklet. However, at the time I did not question it (I do not drive it much so it is serviced by age rather than by mileage and I realize that). I was very pleased with the way that the on-site service advisor took the time to explain in detail what service my car needed and why. Actually the expanded list of services needed was something I expected - and was pleased that it could be offered at my appt. time that was originally set only for the oil change. I have always been pleased with the service and friendliness at Younger Toyota and I will continue to get my car serviced there. The waiting room accomodations are great. Thank you for this opportunity to share my experience. - Alice Sencindiver More

I recently moved to Hagerstown and had heard good things about Youger's customer service policy. My visit confirmed this. I was impressed with the service and courtesy and extremely gratified when Bill offe about Youger's customer service policy. My visit confirmed this. I was impressed with the service and courtesy and extremely gratified when Bill offered to order and install a new seat belt free to correct a problem in the front passenger seat, even though the car is a few months out of warrenty. This "good will" policy is much appreciated. I will continue to do business with this dealership and I have already recommended it to a couple of friends. More

Always a great experience. Very friendly and helpful and honest. It is very convenient for me to drop off my car at night and pick up the next evening and they are open late and this helps me not have to l honest. It is very convenient for me to drop off my car at night and pick up the next evening and they are open late and this helps me not have to leave work early to pick up my car. Cindy is very professional and friendly. More

Went in for a basic oil change and overall inspection on my 2007 Prius that has 75,000 miles. I was informed that my water pump was leaking and that the drive belt was starting to crack. I was concerned t my 2007 Prius that has 75,000 miles. I was informed that my water pump was leaking and that the drive belt was starting to crack. I was concerned that the water pump needed replacement at only 75,000 miles, but the Bruce was more than happy to let me visually inspect the car while it was on the lift. I authorized the repairs, was given a loaner (rental) car and went on to work. The work was done hours before I even got off work, but I was able to pick it up until 8pm. More

The process of having my car serviced at Younger Toyota is always easy and pleasant, from start to finish. The employees are polite without fail, and always seem to go over and above to be sure that you a is always easy and pleasant, from start to finish. The employees are polite without fail, and always seem to go over and above to be sure that you are kept informed with service being perfomed. I appreciate that as I am not terribly knowledgable with car repairs! It is nice to be able to wait in such a clean waiting area. The TV is set on news for those who want to watch. I choose a quiet area to read, nearby the access for those who need to catch up on some work on the internet at one of the workdesks. Having a great cup of coffee with a fresh donut doesn't make the wait to painful, either! As I have had to have my teenagers with me a time or two during the waiting time, other snacks and a place to get homework done helps, too. Thank you Younger. You do make the dreaded "Car in the Shop" process so much better! More

When I got there it was pouring rain and I love the option to pull inside and keep dry. Someone was there as soon as I got inside greeting me and escorting me into the service area. The gentleman I spo option to pull inside and keep dry. Someone was there as soon as I got inside greeting me and escorting me into the service area. The gentleman I spoke with first was very polite and helpful. After getting inside I found a quiet area where I could do my daily Bible reading, That was so nice. All in all the overall expereince was tremendous. Great jb and wonderful customer service. ***** More

A great place to purchase a used vehicle (my second purchase)! EVERYONE is wonderful! All of the employees are VERY polite, nice & ready to serve you! This is the best dealership I've personally ever v purchase)! EVERYONE is wonderful! All of the employees are VERY polite, nice & ready to serve you! This is the best dealership I've personally ever visited! Four TV's for your viewing pleasure, WII for the kids, hotdogs, popcorn, slushie's, I could go on & on...but the thing that got me most, was while in the new building, EVERYONE has a smile on their face, of course the people that work there, but more importantly, the people who were in the service area, ALL HAPPY! Job well done (again) Younger! Thank you! Amy & Thomas Cunningham (Boonsboro, Maryland) More

My expirence with Younger Toyota in Hagerstown Maryland was fantastic. My sales person Jesse, Sales manager Mark, and Finance Manger Cheryl were all great and very easy to work with. All of these folks wen was fantastic. My sales person Jesse, Sales manager Mark, and Finance Manger Cheryl were all great and very easy to work with. All of these folks went out of their way to work with my wife and I. This makes the 4th Toyota we have purchased. Each from a different dealer. This was the best and easiest expirence we had. I would reccomend Younger Toyota and Jesse Torreyson to anyone. My thanks goes out to Younger for the great expirence. More