Younger Toyota
Hagerstown, MD
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The only thing that I think would have been nice that the dealership could have done since this was a toyota recall that when my vehicle was returned to me it had been run thru the car wash which would have dealership could have done since this was a toyota recall that when my vehicle was returned to me it had been run thru the car wash which would have been very nice. Other than that every thing was great and so were the employee's. More
The service was prompt and specific. It was impressive. The service was prompt and specific. It was impressive. Within one hour the Toyota mechanic/technician was able to identify the cause of the Gasoli The service was prompt and specific. It was impressive. Within one hour the Toyota mechanic/technician was able to identify the cause of the Gasoline smell in my car's cabin - manifold leak. I requested to have this cause identified. In addition, I had my Corolla oil change and inspected for other problems. At the customer waiting room/area, I enjoyed the comforts of WiFi network, television and free breakfast. The associate was friendly and helpful. More
Rhonda very friendly,professional.Offered rental car. Appt for recall/oil change. Venza there from 9-4pm. I was told 1.5 hours to complete. Rhonda explained that the ECM had to be flashed using the inter Appt for recall/oil change. Venza there from 9-4pm. I was told 1.5 hours to complete. Rhonda explained that the ECM had to be flashed using the internet. Internet kept failing causing the delay. Not sure if "Black Friday Shopping" had anything to do with that. After having car 7 hours,still wasnt washed. Last oil change they didn't have time to wash it. I was disappointed with length of time it took to finish recall and didn't get the car wash with the oil change as my Younger For Life program offers. I have purchased many vehicles from Younger over the years and will continue to do so. This experience has no bearing on my opinion of the dealership. More
The folks at Younger Toyota are so super friendly and courteous; I actually don't mind taking my vehicle in for servicing!! There is a great group of people there that seem to work very well together an courteous; I actually don't mind taking my vehicle in for servicing!! There is a great group of people there that seem to work very well together and I know for a fact, that makes all the difference! I did ask on my service request to have my tires balanced....maybe this is always done when the tires are rotated, but there is nothing on my receipt stating the tires were balanced. I also asked for my battery to be checked and I'm not sure if that actually happened or not either. More
For my first experience buying a new car on my own, I have only good things to say about Gregg. He made me comfortable, he listened, he answered all my questions. He helped but did not push or try to sw have only good things to say about Gregg. He made me comfortable, he listened, he answered all my questions. He helped but did not push or try to sway my decisions. It was a great experience and I would reocmmend Gregg to my friends. And, I hope he's still working for Younger if/when I decide to buy another new car! More
The service was expedited by the drive through garage where my car was immediately prepped and taken for service. The waiting lounge was equipped with comfortable seating, a tv, and a free snack bar with where my car was immediately prepped and taken for service. The waiting lounge was equipped with comfortable seating, a tv, and a free snack bar with beverages and coffee. It was a comfortable experience. More
Jason was nice and worked with my situation. Pricing seemed a little high for the work done. Work was done in a timely manner after being told what needed to be done. Shuttle service was very much appre seemed a little high for the work done. Work was done in a timely manner after being told what needed to be done. Shuttle service was very much appreciated . Car runs really well now. Look forward to coming back in the future. More
I went to the dealership because I had received a letter in the mail describing a deal that they had for current owners of Toyotas. They satisfactorily backed up the said deal and were extremely accommodati in the mail describing a deal that they had for current owners of Toyotas. They satisfactorily backed up the said deal and were extremely accommodating. I had a certain car in mind, and with the help of Bill Martin, found the model and color that I preferred. Everyone I spoke with was very friendly and helpful, and I am really pleased to have my new vehicle. Younger Toyota is a solid company and I will always buy from them and recommend other possible buyers to them. More
This Dealership is with out a doubt a 5 Star Dealership. The Salesman, Mangers, Cashers, Service Writers, Finance Ladies and Everyone else always Greats you with a very Friendly Greating and are willing to The Salesman, Mangers, Cashers, Service Writers, Finance Ladies and Everyone else always Greats you with a very Friendly Greating and are willing to help you anyway they can!!!!! If you are ready for a pleasent experience at a Auto Dealership Younger Toyota is the Place for you!!!!! Also it is the only Dealership I have been to that Serves Food and Pool Table PLay while you Wait for your Auto to be Serviced or Waiting for the Paperwork to be done on your Used or NEW Auto Purchase!!!! A+++++++++++++++++++++++++++++++++++++++ More
I went to Younger Toyota for oil change. I was very happy with the service, free car wash & snacks in the waiting room. Best service dept. in the area. I appreciated the feedback & recommendation for happy with the service, free car wash & snacks in the waiting room. Best service dept. in the area. I appreciated the feedback & recommendation for what my car needs. I did change my cabin filter & air filter. More