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Younger Toyota

Hagerstown, MD

4.5
1,591 Reviews

1945 Dual Highway

Hagerstown, MD

21740

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Showing 1,591 reviews

December 10, 2010

The service was done quickly and efficiently. The lady in the entry bay where the cars drive in was friendly and had my paperwork at her finger tips. When another item popped up in the inspection she foun More

by twirleygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service lady i entrance bay
December 10, 2010

Three months ago, I moved from Leesburg, VA. I had always used Leesburg Toyota for service. I tried the Toyota dealer in Chambersburg and was not happy. Younger Toyota actually puts everyone to shame. Excell More

by fherrity
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi and Debbi (van pool)
December 09, 2010

Thanks to my service advisor, Dan Higgins, my experience was excellent. He patiently explained what needed to be done and why. All Younger employees were pleasant and polite. The waiting area is outstand More

by shar27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAN HIGGINS
December 09, 2010

This visit was quick, uneventful and presented no surprises. From entry to exit, I felt I was in good hands. My appointment was for routine maintenance and a minor problem. However, because I drive f More

by cplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Curtis
December 08, 2010

Bill Merriman was extremely professional and very helpful. The towing of my vehicle was hassle free and taken care of by Toyota. The shuttle service picked me up at work and took me to the dealersh More

by Totty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Merriman
December 07, 2010

Toyota personnel were friendly, courteous, and prompt. Linda dropped me off at home and picked me back up after car was finished. She called to say she was coming and then in the drive. Brenda said it w More

by youngpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda and Linda (not sure - courtesy van driver)
December 07, 2010

I have purchased several cars from this dealership. They have provided service in a timely manner when needed. Their customer service department is friendly and efficient. The technicians perform the serv More

by ampoole1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Neiderer
December 06, 2010

I should up about 10 minutes prior to my 1030 scheduled appointment. We greatly warmly by the lady checking the vehicles in and she was really nice. Should me were to sit to wait. I ate a donut, a bagel More

by Prius Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
December 05, 2010

The van had a water leak and smelled. Neither my wife or I was willing to even ride in it. The service folks found and corrected the cause but could not satisfy themselves that the smell could be cleaned f More

by johnclucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronda Green
December 04, 2010

I came in for the 30K Service on my Tundra...I wanted to add services that weren't required yet at this interval because I have driven the vehicle in severe driving conditions. All requsts were handled in a More

by joyfuljohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Green, Cynthia McKinney, Tony Curtis
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