Younger Toyota
Hagerstown, MD
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i always seem to have a good experience at Younger. i always seem to have a good experience at Younger. whether it is for sales or for servicing. the waiting room is very amiable, whether i am reading i always seem to have a good experience at Younger. whether it is for sales or for servicing. the waiting room is very amiable, whether i am reading a book or doing work. the personnel are very friendly, competent and always ready to help or answer questions. More
I just told a friend that I get better service from the folks at Younger Toyota than I do from my personal physician. From email notices about service due (which I like) to the friendly way that I was rece folks at Younger Toyota than I do from my personal physician. From email notices about service due (which I like) to the friendly way that I was received when I both left and picked up my vehicle I am impressed with the customer focus at Younger. Bill stayed on my concern about a downshift "problem" worked it out and noted it in my maintenance record. Top drawer service in my opinion. Doug Perks More
Everything that I experienced from younger Toyota was excellent. The salesperson Todd help me in every aspect in order to make my buying experience just awesome! The sales manager also went beyond what I excellent. The salesperson Todd help me in every aspect in order to make my buying experience just awesome! The sales manager also went beyond what I expected to provide the best deal and transaction possible! I will be sure to buy from younger again and send any friends I may know lookling to purchase a new vehicle. More
Work was done promptly and at the agreed price. I enjoy working with this dealership very much. The waiting area is very welcoming. Scheduling is accomodating. All dealings have been positive. Customer ser working with this dealership very much. The waiting area is very welcoming. Scheduling is accomodating. All dealings have been positive. Customer service and friendliness is outstanding. I tell my friends. More
We had our 25,000 Camry service. The shop staging area was clean and very busy, good for business. The service advisors were active, friendly and efficient. The waiting area is wonderful. I had a good boo was clean and very busy, good for business. The service advisors were active, friendly and efficient. The waiting area is wonderful. I had a good book to go along with the coffee so the time went fast. All of the work was performed quickly and on time. Tereasa explained the bill and the cashier was equally friendly and professional. I look forward to my next service appointment at Younger. The Camry is great and seems to improve with age. As we used to strive for at Johnson Controls, it exceeds our expectations. That includes the service. More
After picking up my car yesterday and being told they are sure it is 98.9999% fixed, My car is not fixed. Still making high pitched whistle sound when doing 65mph+. Did not do this over summer but seems to sure it is 98.9999% fixed, My car is not fixed. Still making high pitched whistle sound when doing 65mph+. Did not do this over summer but seems to do it during colder months with winds...very annoying and disturbing... More
We just purchased a 2008 Rav4 Limited from Younger. Our salesman, Tim Moats was outstanding. His knowledgeability about the car, as well as his friendly manner and helpfulness made this purchase process v salesman, Tim Moats was outstanding. His knowledgeability about the car, as well as his friendly manner and helpfulness made this purchase process very pleasurable. We encountered several minor glitches during the purchase, and these were solved promptly and efficiently. We will certainly recommend Tim if the occasion arises. More
I have to say out of all the car buying experiences I've had in the past this was one of the best. The sales person was friendly and very patient with us. He wanted to find out excactly what we were looking had in the past this was one of the best. The sales person was friendly and very patient with us. He wanted to find out excactly what we were looking for to make sure we got into a car that we would be pleased with. We came in the door with a certain price range and some printouts of some deals from other dealership to make comparisons and was about to walk out the door because we couldn't find something in our price range that we felt comfortable with buying. Rick and John felt like they had a car we would love but would go a little beyond our price range but it was a good quality car with the room we enjoyed and was also good on gas. Well they were right we was willing to pay the extra couple of dollars to drive off in our 2008 Toyota Camry that we loved as soon as we got in the vehicle. Thank you for exceeding our expectations and we look forward to all the free perks we get with being Toyota Certified Pre-Owned vehicle owners. More
The service was performed quickly and it was quite convenient in terms of dropping the car off and minimal paperwork. The waiting area and food provided is comfortable. I have found that making an ap convenient in terms of dropping the car off and minimal paperwork. The waiting area and food provided is comfortable. I have found that making an appointment is quite easy and I am usually able to get a time that works for me. More
My car was scheduled for a service apt. at 10am. I asked to get the car detailed, but since it was so new, it would't need much. They said the car would be done by 12:00. I had a lot to do. Loved getting sh to get the car detailed, but since it was so new, it would't need much. They said the car would be done by 12:00. I had a lot to do. Loved getting shuttled back home so I could get some work done. By 1:30, no phone call about the car. I called and asked what the hold up was. Long story, it wasn't until 3:30 in the afternoon that I got back to the dealership and got my car. I was shuttled back, again, nice service,but not if it's going to take forever to get my car back. What if I had stayed at the dealer and waited?? No way. When I asked the girl what the hold up was she said it was the detail area, well, I said, the car is only 4 mo old, there isn't much other than a few scuffs and in need of a vaccumme. She took the $45.00 off for the detail, which was nice and the right thing to do because I wouldn't have paid for it anyway with the late hour getting the car back. Then, when I checked the car, there was garbage that was left in the rear seat magazine compartments and well, the inside just wasn't perfect. If I would have paid $ for that detail I would have been upset. I work 21 days in a row, not having my car on one of my few days off was not acceptable to me. More