Younger Toyota
Hagerstown, MD
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John Valenca is a top shelf salesperson! Enjoyed my experience so much so that my wife and I bought two vehicles Tundra & Avalon. Highly recommended. experience so much so that my wife and I bought two vehicles Tundra & Avalon. Highly recommended. More
Great buying experience, but I bought a new 2020 Corolla Hybrid from Younger in late October of 2019. I was a first-time new car buyer, and Mike was our salesman. He was very help I bought a new 2020 Corolla Hybrid from Younger in late October of 2019. I was a first-time new car buyer, and Mike was our salesman. He was very helpful during the entire process. One down side is that I did feel pressured into buying a color I was not pleased with, as it was on the lot and the color I wanted was elsewhere (though in transferable distance). I ended up warming up to the color on the lot, so this wasn't a huge deal. Jeffrey Cross was also very helpful and informative during the loan application process. I left Younger feeling very pleased with the entire process. However, I did begin to feel ignored shortly after leaving the dealership. As part of the negotiated package, I was supposed to have an emergency trunk kit mailed to my house. After about a month, there was no sign of the package, and I began to wonder what went wrong. I sent three separate friendly texts to my salesman Mike and left a voicemail for him over the course of 1 month with no response. At this point, I realized I was definitely being ignored. I finally called and asked for the sales manager today and explained the situation. The man that answered the phone (I don't remember his name, though I think it started with an A) immediately apologized and said he would call me back later in the day after getting everything straightened out. Mike called later in the day to say it was sent. He was pleasant, but he did not apologize or even recognize the fact I contacted him 4 times. He just said "thanks for your patience with us". Overall, Younger Toyota was great. After-purchase service could be better. More
Will not match Carmax cash offer. Claim dirty carfax will not show! When they find out your a cash buyer theyre not interested and blew me out! Went directly to carmax and sold them! Now my pocket is full an not show! When they find out your a cash buyer theyre not interested and blew me out! Went directly to carmax and sold them! Now my pocket is full and i will not return to younger toyota. The manager didnt eaven come out of his office to negotiate . More
A superb purchase experience I recently purchased a Toyota Prius Prime Limited from Younger Toyota in Hagerstown, Maryland. It should be noted that this was not just your ordinar I recently purchased a Toyota Prius Prime Limited from Younger Toyota in Hagerstown, Maryland. It should be noted that this was not just your ordinary car sale as I made my visit all the way from the state of Georgia just to purchase my vehicle. Why you may ask; well as it turns out after performing extensive on-line research on this model I saved not just a few hundred dollars but a few thousand dollars! My salesman, Brian, was a class act, and I mean that sincerely. He worked diligently to make the vehicle I wanted available to me. Originally I had placed an order for this vehicle in Georgia however that delivery was uncertain and not much of a price break was available; only a few hundred dollars though the AARP vehicle purchase program. I also struggled to locate any Prius Prime vehicles in Georgia as not many are available in the Southeast. Younger Toyota also provided additional perks such as Toyota-Care; no offer of this plan was made at any of the dealerships I reached out to in my home state of Georgia. All I can say is my experience couldn't have been any better with my sales representative and Younger Toyota's approach to customer appreciation. I would definitely consider another trip to Younger Toyota in the future once I am ready to purchase my next vehicle. Thank you so much for such a gratifying experience. More
Louis Lee #1 Salesman Louis Lee @ Younger Toyota delivered! We were looking for a Corolla XLE, but did not like it in the color available on the lot. Louis located one in a Louis Lee @ Younger Toyota delivered! We were looking for a Corolla XLE, but did not like it in the color available on the lot. Louis located one in a color we wanted and had it at Younger in no time. He is the best! So happy with my new Corolla XLE! I highly recommend Younger Toyota and Louis Lee! More
no pressure Don"t like high pressure. Brian was helpful but not pushy.He knows a lot about cars and offers a good deal at a great price. Will be back! Don"t like high pressure. Brian was helpful but not pushy.He knows a lot about cars and offers a good deal at a great price. Will be back! More
Very helpful I call in Monday Aug 26 2019. Was great to talk to her rebecca. Answer my question when. In service louie always say hi to me as well does Tim mo I call in Monday Aug 26 2019. Was great to talk to her rebecca. Answer my question when. In service louie always say hi to me as well does Tim moats More
Unbelievable experience I just bought a car from Younger Toyota. I had the pleasure to be helped by Tim Moats. He made my car buying experience so carefree. He truly does car I just bought a car from Younger Toyota. I had the pleasure to be helped by Tim Moats. He made my car buying experience so carefree. He truly does care about his customers and is such a great listener. I would recommend them a million times more if I could. More
Single moms dream dealership Perfect car buying experience! I had an amazing salesman (Donald Pellatiro) and my kids had a wonderful time as well! Everyone is so friendly. They Perfect car buying experience! I had an amazing salesman (Donald Pellatiro) and my kids had a wonderful time as well! Everyone is so friendly. They even had cookies, infused water and a tv/play area for the kids. As a single mom I was very nervous going in alone but they made me very comfortable and it was a very good experience. More
In Good Hands! I came into the dealership with my distraught 20-yr-old daughter. She had recently lost a car she has been infatuated with since 10th grade in high sc I came into the dealership with my distraught 20-yr-old daughter. She had recently lost a car she has been infatuated with since 10th grade in high school. After owning one in a solar yellow for a year, it had been totaled. Finding another one, especially in a bold color, was unlikely as they were no longer being manufactured in the U.S. I took her to Younger. Louis Lee in sales and General Manager, Eric Eichelberger, dealt with us fairly enabling her to buy - without a co-signer - a new Toyota C-HR in a bright blue. Needless to say, she is ecstatic. This is my family's 5th purchase from the Younger line of vehicles. Its team members have proven throughout our transactions that we are valued as customers. Further, it gives me great peace of mind to know we - and our children - are in good and capable hands. More