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Younger Nissan of Frederick - Service Center

Frederick, MD

4.6
633 Reviews
Call Service Center (301) 662-0111

633 Reviews of Younger Nissan of Frederick - Service Center

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September 14, 2010

The reason why I gave Frederick Nissan an excellent rating is because I took my car into them to get serviced for an oxygen sensor replacement. My car started hestitated at shifting gears (2000rpm)foun More

by jmartin26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis/ Marty
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May 08, 2007

Frederick Nissan would not honor a NISSAN warranty claim on a vehicle with an issue that started while under warranty. The dealership drug their feet on the problem until it was out of warranty and then tol More

by boxtwo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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Nov 09, 2010 -

Younger Nissan of Frederick responded

We recognize these are older reviews but wanted to take the time to apologize for the lack response here on DealerRater. We are truly sorry that you had this experience. I'm not familiar with your issue since it was so long ago. I will let you know that Frederick Nissan is under ALL NEW management and issues like this will not be tolerated now. We will work with each and every customer that has an issue in order to make it right. Thanks for using DealerRater to express your concerns and opinions. Steve Farley General Manager Frederick Nissan

June 09, 2006

My Murano fell apart slowly around 35,000 miles. It needed to have every major part replaced under the power train. They did not offer me a rental car or any other assistance. They gave me back my car More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Nov 09, 2010 -

Younger Nissan of Frederick responded

Marcia, We recognize that this is a very old review but wanted to take the time to apologize for the lack response from us here on DealerRater. We are truly sorry that you had this experience and I have never experienced any Nissan falling apart with only 35,000 miles on it. I personally drive a Nissan Altima with well over 100Km miles on it with minumum maintenance performed. I'm not familiar with your issue since it was so long ago, but I sure with I were. I will let you know that Frederick Nissan is under ALL NEW management and issues like this will not be tolerated now. We will work with each and every customer that has an issue in order to make it right. Thanks for using DealerRater to express your concerns and opinions. Steve Farley General Manager Frederick Nissan

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